Chapter 3 Public Speaking

What is the difference between hearing and listening?

Hearing- the vibration of sound waves on the eardrums and the firing of electrochemical impulses in the brain Listening- paying close attention to and making sense of what we hear

Why is it important to develop strong listening skills?

Improving your listening skills can be helpful in every part of your life, including speech making.

How is listening connected with critical thinking?

When you're trying to engage in critical listening, your mind and your ears are involved. When your mind isn't involved, you're most likely hearing, not listening.

What are the four main causes of poor listening?

1. Not concentrating 2. Listening too hard 3. Jumping to conclusions 4. Focusing on the delivery and personal appearance

What are seven ways to become a better listener?

1. Take listening seriously 2. Be an active listener 3. Resist distractions 4. Don't be diverted by appearance or delivery 5. Suspend judgement 6. Focus on your listening 7. Develop note-taking skills