Chapter 4 Quiz CIS 3060
Rapid application development (RAD) relies heavily on _____. Select one: a. prototyping b. management direction c. agile methods d. scrum
a. prototyping
The _____ is a widely used method of visualizing and documenting software systems design. Select one: a. Unified Modeling Language (UML) b. total cost of ownership (TCO) c. functional decomposition diagram (FDD) d. Rapid Economic Justification (REJ)
a. Unified Modeling Language (UML)
The kind of document shown in the accompanying figure starts with a heading, which should include all except _____. Select one: a. a brief statement of purpose b. your suggestions c. your signature d. your observations
a. a brief statement of purpose
To evaluate _____, a systems analyst needs information about projected future volume for all outputs, inputs, and processes. Select one: a. scalability b. reliability c. compatibility d. applicability
a. scalability
If an interviewee gives only short or incomplete responses to open-ended questions, a systems analyst should _____. Select one: a. switch to closed-ended questions b. give the interviewee easy access to supporting material that might be needed c. continue using open-ended questions d. rudely conclude the meeting
a. switch to closed-ended questions
When preparing a representative sample from a list of 200 customers who complained about errors in their statements, a _____ might select every tenth customer for review. Select one: a. systematic sample b. stratified sample c. random sample d. comprehensive sample
a. systematic sample
_____ is a planned meeting during which a systems analyst obtains information from another person. Select one: a. A survey b. An interview c. Sampling d. Research
b. An interview
In addition to direct evaluations, systems developers must identify and document indirect expenses that contribute to the _____. Select one: a. business process modeling notation (BPMN) b. total cost of ownership (TCO) c. functional decomposition diagrams (FDD) d. Rapid Economic Justification (REJ)
b. total cost of ownership (TCO)
In the rapid application development (RAD) model in the accompanying figure, during the _____ phase, users interact with systems analysts and develop models and prototypes that represent all system processes, outputs, and inputs. Select one: a. requirements planning b. user design c. construction d. cutover
b. user design
The process of concentrating on what is said in an interview and noticing any nonverbal communication that takes place is called _____. Select one: a. brainstorming b. sampling c. engaged listening d. fact-finding
c. engaged listening
In a(n) _____ structure, which usually is based on interpersonal relationships, some people have more influence or knowledge than appears on an organization chart. Select one: a. spontaneous b. unstructured c. informal d. open-ended
c. informal
Supporters of neutral locations for interviews believe that it _____. Select one: a. makes the interviewee feel comfortable during the meeting b. gives the interviewee easy access to supporting material that might be needed c. keeps interruptions to a minimum so people can concentrate fully d. gives the interviewee an opportunity to take calls during the interview
c. keeps interruptions to a minimum so people can concentrate fully
When preparing a representative sample from a list of 200 customers who complained about errors in their statements, a _____ might select any 20 customers. Select one: a. systematic sample b. stratified sample c. random sample d. comprehensive sample
c. random sample
_____ are important to a systems analyst who must work with people at all organizational levels, balance conflicting needs of users, and communicate effectively. Select one: a. Problem solving skills b. Artistic skills c. Interpersonal skills d. Confrontational skills
c. Interpersonal skills
Due to the limited range of input and interaction among participants, few companies believe that a joint application development (JAD) group does not produce the best definition of a new system. Select one: True False
False
In the early stages of systems analysis, interviews usually focus on specific topics, but as the fact-finding process continues, the interviews are more general. Select one: True False
False
Systems developers use joint application development (JAD) whenever group input and interaction are not desired, because it is linked to a specific development methodology. Select one: True False
False
When using fact-finding techniques, asking what is being done is the same as asking what could or should be done. Select one: True False
False
When designing a questionnaire, arrange questions in a random order, intermixing simple and more complex topics. Select one: True False
False, arrange the questions in a logical order.
Although taking notes during an interview has both advantages and disadvantages, the accepted view is that note taking should be extensive. Select one: True False
False, note taking should be kept to a minimum.
Compared with traditional methods, the entire rapid application development (RAD) process is expanded and, as a result, the new system is built, delivered, and placed in operation much later. Select one: True False
False. It is compressed.
The personal interview usually is the SAD11-CH04-85 least expensive fact-finding technique. Select one: True False
False. It is the MOST expensive.
Joint application development (JAD) provides a fast-track approach to a full spectrum of system development tasks, including planning, design, construction, and implementation. Select one: True False
False; RAD Rapid application development
In a sequence diagram, SAD11-CH04-71 vertical arrows represent messages from one object to another. Select one: True False
False; horizontal
A list of topics should be sent to an interviewee several days before the meeting, especially when detailed information is needed, so the person can prepare for the interview and minimize the need for a follow-up meeting. Select one: True False
True
Because use cases depict a system through the eyes of a user, common business language can be used to describe the transactions. Select one: True False
True
Personal observation allows a systems analyst to verify statements made in interviews and determine whether procedures really operate as they are described. Select one: True False
True
System requirements fall into five general categories: outputs, inputs, processes, performance, and controls. Select one: True False
True
The main objective of a sample is to ensure that it represents the overall population accurately. Select one: True False
True
_____ is a fact-finding technique that can help a systems analyst understand how the current system is supposed to work. Select one: a. Document review b. Brainstorming c. A systematic sample d. Productivity software
a. Document review
When designing a questionnaire, which of the following ideas should be kept in mind? Select one or more: a. Providing clear instructions that will answer all anticipated questions b. Arranging questions in a logical order c. Trying to lead the response or use questions that give clues to expected answers d. Phrasing all questions to avoid misunderstandings, and use simple terms and wording
a. Providing clear instructions that will answer all anticipated questions b. Arranging questions in a logical order d. Phrasing all questions to avoid misunderstandings, and use simple terms and wording
Jerry has inherited an Excel sheet that lists all of the system requirements for his team's new project. But unfortunately, his predecessor did not label the requirements with categories-or in some cases failed to categorize them correctly. He needs to take care of this so the requirements can be sorted correctly. Jerry knows that there were supposed to be three performance examples but he finds four in the spreadsheet. Which one of these is mislabeled as a performance example? a. The system must automatically generate an insurance claim form. b. Response time must not exceed four seconds. c. The online inventory control system must flag all low-stock items within one hour after the quantity falls below a predetermined minimum. d. The records system must produce key reports within five hours of the end of each fiscal quarter.
a. The system must automatically generate an insurance claim form.
Which of the following is a typical example of a system requirement for the output category? Select one: a. Manufacturing employees must swipe their ID cards into data collection terminals that record labor costs. b. The contact management system must generate a daily reminder list for all sales reps. c. All transactions must have audit trails. d. As the final step in year-end processing, the payroll system must update employee salaries, bonuses, and benefits and produce tax data required by the IRS.
b. The contact management system must generate a daily reminder list for all sales reps.
Which of the following is a typical example of a system requirement for the control category? Select one: a. The customer analysis system must produce a quarterly report that identifies changes in ordering patterns. b. The system must maintain separate levels of security for users and the system administrator. c. The data entry screens must be uniform, except for background color, which can be changed by the user. d. The warehouse distribution system must analyze daily orders and create a routing pattern for delivery trucks.
b. The system must maintain separate levels of security for users and the system administrator.
Compared with traditional methods, when properly used, joint application development (JAD) can result in _____. Select one or more: a. less expense and greater manageability if the group is too large b. a more accurate statement of system requirements c. a better understanding of common goals d. a stronger commitment to the success of the new system
b. a more accurate statement of system requirements
In an interview, _____ limit or restrict the response. Select one: a. open-ended questions b. closed-ended questions c. leading questions d. range-of-response questions
b. closed-ended questions
A common tool for showing the distribution of a questionnaire or sampling results is a vertical bar chart called a _____. Select one: a. flowchart b. histogram c. tree map d. streamgraph
b. histogram
John has finished compiling a list of the various members of the joint application development (JAD) group and the list is as follows: John is the JAD project leader, Tom is the representative from top management, Jennifer is a manager, Alen and Ian are users, Linda and Alex are systems analysts, and Clark is the recorder. As John develops the agenda, he wants to put the name of the appropriate person next to the agenda item. Whose name would he put next to the final task on the agenda, the task of documenting the results of the JAD session and preparing the report that will be sent to JAD team members? Select one: a. Clark b. Tom c. Linda d. His own
d. His own
Identify a typical example of a system requirement for the input category. Select one: a. As a final step in year-end processing, the payroll system must update employee salaries, bonuses, and benefits. b. Response time must not exceed four seconds. c. The system must provide logon security at the operating system level and at the application level. d. Student grades must be entered on machine-readable forms prepared by the instructor.
d. Student grades must be entered on machine-readable forms prepared by the instructor.
In the rapid application development (RAD) model, the _____ phase resembles the final tasks in the SDLC implementation phase. Select one: a. requirements planning b. user design c. construction d. cutover
d. cutover
In an interview, _____ are questions that ask a person to evaluate something by providing limited answers to specific responses or on a numeric scale. Select one: a. open-ended questions b. factual questions c. leading questions d. range-of-response questions
d. range-of-response questions
When studying an information system, illustrations of actual documents should be collected using a process called _____. Select one: a. stratification b. randomization c. indexing d. sampling
d. sampling
A(n) _____ shows the timing of interactions between objects as they occur. Select one: a. timing diagram b. class diagram c. orientation diagram d. sequence diagram
d. sequence diagram
