Chapter 5
Person-Focused Pay Plans
A system of rewards for employees for specifically learning new curricula.
________ is one of the key features of person-focused pay that makes it costly for employers. A. Higher training costs B. Larger pay raises C. Reduced work hours D. Generous allowances for time off E. Greater need for staffing
A. Higher training costs
Pay-for-knowledge, skill-based pay, and competency-based pay are forms of ________. A. person-focused pay plans B. merit pay C. job-based pay D. cost-of-living adjustments E. incentive pay
A. person-focused pay plans
Person-focused pay programs are innovative because they ________. A. treat compensation as a reward rather than an entitlement B. make supervisors more accountable on the job C. reward employees very well for lack of absenteeism D. reward employees on the basis of loyalty E. reward employees for taking high levels of risk on the job
A. treat compensation as a reward rather than an entitlement
Anna is a new graduate with a B.S. degree in Business Management and is entering the workforce. Which type of competencies will a future employer expect Anna to demonstrate? A. Industry-related competencies B. Foundational competencies C. Workplace competencies D. Industry-sector technical competencies E. Occupation-related competencies
B. Foundational Competencies
What term refers to a job design approach that creates a more intrinsically motivating and interesting work environment? A. Empowerment B. Job enrichment C. Job security D. Job analysis E. Skill variety
B. Job enrichment
Marketing-for-All relies on its employees developing certain skills that address the key concerns of the company, like customer relations skills. The company rewards its employees by assigning points to skills such as customer relations, communication skills, and creativity. Which type of person-focused pay program is Marketing-for-All more than likely following? A. Stair-step model B. Skill-block model C. Job-point accrual model D. Horizontal skill model E. Cross-departmental model
C. Job-point accrual model
Job-Based Pay
Compensates employees for jobs they currently perform.
Which statement about job-based pay and person-focused pay is TRUE? A. A person-focused pay system is easier to administer than a job-based pay system. B. Job-based pay considers key skills, but person-focused pay considers the market value of the job itself. C. In a job-based pay system, an employee's pay is determined by the market value of their skills. D. In a person-focused pay system, employees tend to have more job variety and job enrichment than in a job-based system. E. Job-based pay promotes workers based on their past proficiency, but person-focused pay promotes based on seniority.
D. In a person-focused pay system, employees tend to have more job variety and job enrichment than in a job-based system.
Which type of jobs would be best suited for person-focused pay programs? A. Jobs in the retail industry B. Jobs in the finance industry C. Jobs in telemarketing D. Jobs in manufacturing E. Jobs in the fast-food industry
D. Jobs in manufacturing
The ________ model is a person-focused pay plan that encourages employees to develop skills and learn to perform jobs from different job families. A. competency B. incentive-pay C. stair-step D. job-point accrual E. skill blocks
D. job-point accrual
There is evidence that well-designed person-focused programs lead to greater employee commitment, motivation, and satisfaction. What is the main reason why employees feel the way they do in person-focused pay programs? A. Employees feel less threatened in this system. B. Employees can take more personal time off in this system. C. Employees feel supervisors communicate better in this system. D. Employees feel less pressure to develop themselves in this system. E. Employees can attain more skills and autonomy in this system.
E. Employees can attain more skills and autonomy in this system.
Job-Point Accrual Model
Pay for knowledge program, provides employees opportunities to develop skills and learn to perform jobs from different job families.
Stairstep Model
Pay-for-Knowledge program that resembles a flight of stairs, the higher the more complex and skills needed
Skill Blocks Model
Pay-for-knowledge program, applies to jobs from within the same job family. Employees progress to increasingly complex jobs; however, skills do not necessarily build on each other
Cross-Department Models
Pay-for-knowledge program, promotes staffing flexibility by training employees in one department with some of the critical skills they would need to perform effectively in other departments.
Horizontal Skills
Refer to similar skills learned to increase current tasks
Compentency
Refers to an individual's capability to orchestrate and apply combinations of knowledge and skills consistently over time to perform work successfully in the required work situations.
Depth of Skills
Refers to the level of specialization, baes on skills, an employee brings to a particular job.
Pay-For-Knowledge
Rewarding Managerial, service, or professional workers for successfully learning specific curricula.
Vertical Skills
Skills traditionally considered supervisory skills.
Skill-Based Pay
Used mostly for employees who do physical work, increases these workers' pay as they master new skills.