Chapter 5 Quiz

Decide

A leader makes the decision alone and either announces or sells it to the group

c. When team members are motivated to succeed and assume responsibility AND d. When leading team members who are working on ambiguous and nonrepetitive tasks

According to the path-goal theory of leadership effectiveness, in which situations would an achievement-oriented style be most appropriate? a. When group members have low morale due to dissatisfying, frustrating, or stressful tasks b. When leading group members who are unsure of themselves c. When team members are motivated to succeed and assume responsibility d. When leading team members who are working on ambiguous and nonrepetitive tasks

Fieldler's Contingency Theory

In situations of high control or low control, leaders with a task-motivated style are more effective

Supportive

Karen's team is assigned a new project that is stressful and dissatisfying. As a result, her group members are unsure of themselves and lose motivation. When she realizes this, Karen takes steps to boost their morale, as she is concerned about their well-being. According to the path-goal theory of leadership effectiveness, which style of leadership should Karen assume?

Leader-Member Exchange Theory

Managers are more likely to act as servant leaders toward subordinates with whom they have high-quality exchanges

Delegate

A leader permits the group to make the decision within prescribed limits

Path-Goal Theory

A manager should choose a leadership style that takes into account the characteristics of the group members and the demands of the task

Facilitate

A leader defines the problem to be solved and the boundaries in which the decision must be made

Consult

A leader presents the problem to group members individually or in a meeting, gathers their suggestions, and then makes the decision

True

According to Fiedler's Contingency Theory of Leadership Effectiveness, leadership style is a relatively permanent aspect of behavior that is difficult to change.

Contingency Approach to Leadership

Which type of leadership is based on the belief that leaders are most effective when they make their behavior dependent on situational forces, including group member characteristics?

Normative Decision Model

When development of group members is high priority, the leader or manager relies more on the group to make a decision even if the process is time consuming

a. A leader should provide employees with opportunities to talk about what happened, such as holding group meetings to discuss the crisis or arranging for grief counseling.

Which attitude or behavior is recommended to successfully lead a business through crisis? a. A leader should provide employees with opportunities to talk about what happened, such as holding group meetings to discuss the crisis or arranging for grief counseling. b. A leader should encourage workers to take time off and adjust their hours to give them time to process what happened and recover from the crisis. c. Leaders should recognize that they may need to re-evaluate company values during times of crisis. d. After a major crisis, the leader should take time to consult with a variety of experts before taking immediate action.

c. Reestablishing the usual work routine

Lowell is an operations supervisor at a manufacturing plant. A major fire at the plant halted operations for two weeks. When the plant became operational again, Lowell encouraged workers to return to their normal schedules to restore purpose to their lives. In this scenario, which crisis leadership attribute is displayed by Lowell? a. Preventing future crises through disaster planning b. Understanding the big picture c. Reestablishing the usual work routine d. Leading with compassion

a. Rate Ethan higher than Weyland

Team manager Sara considers her subordinate Ethan a member of her in-group. Weyland, another member of Sara's team, does not have high quality exchanges with Sara. Ethan and Weyland are equally good at their job, and their objective performances are equal. Given this information, according to the conclusions of the leader-member exchange theory, how will Sara most likely rate the performance of Ethan and Weyland? a. Rate Ethan higher than Weyland b. Rate both Ethan and Weyland the same since they are equally good c. Rate Weyland higher than Ethan

b. Carlos should listen to and encourage John and also coach John to accomplish tasks.

Carlos prides himself on being able to hire skilled team members and then letting them take initiative and responsibility for their tasks. He sets high standards for each of his employees. John has been on Carlos's team for 6 months and feels that he is not competent enough and, therefore, becomes less motivated. According to the path-goal theory of leadership effectiveness, what would be the best course of action in helping John? a. Carlos should seek John's feedback on important business decisions so that he feels more competent and valued. b. Carlos should listen to and encourage John and also coach John to accomplish tasks. c. Carlos should hold John accountable for his performance and set high expectations. d. Carlos should adopt an achievement-oriented leadership style with John.

c. Use the methods that have proven to be effective in similar situations

Frederick, a new manager, is faced with the task of estimating the timeline for completion of a project. Which action should he take if he decides to follow the evidence-based leadership approach? a. Maintain a log of his interactions with group members and their activities b. Delegate the responsibility to his subordinates c. Use the methods that have proven to be effective in similar situations d. Consult with his team members on how to estimate a timeline

Evidence-based

When deadlines are nearer, Roger assigns tasks and methods to accomplish them to his subordinates rather than giving them authority to choose on their own. He does this because he has found that when timelines are short, empowerment is less effective than delegation. In this scenario, Roger is practicing which type of leadership?

b. Take decisive action to remedy the situation

Which action is the best accepted principle of crisis leadership? a. Delay the reestablishment of a regular work routine b. Take decisive action to remedy the situation c. Stonewall the problem and defend against critics d. Adopt transactional leadership rather than transformational leadership

c. Leaders are more likely to empower group members with whom they have a high-quality exchange.

Which statement is true according to the leader-member exchange theory? a. If most group members feel that they have good exchanges with the leader, being treated a little differently by the leader affects their performance. b. Leaders develop entirely different relationships with each group member and treat no two alike. c. Leaders are more likely to empower group members with whom they have a high-quality exchange. d. Managers are more likely to act as servant leaders toward subordinates with whom they have low-quality exchanges.