Chapter 5 Quiz Organizational Behavior

According to _________, the typical perspective held by managers is that employees dislike work, must be monitored, and can be motivated only with rewards and punishment ("carrots and sticks").

theory x

At Cornet Company, employees and teams had higher performance, greater job satisfaction, and increased organizational commitment when their managers showed ________ behaviors.

theory y

In equity theory, you compare your outputs and inputs to those of another person.

true

Joanna is motivated by the feeling that she's done the best she can do. This represents intrinsic motivation.

true

Research does not support the two-factor aspect of Herzberg's motivator-hygiene theory.

true

Marcy left a large Fortune 500 company to go to a small start-up technology firm. Earlier in her career, Marcy wanted a high salary and corporate position, but now she wants something different. She wants to be part of something that will grow and she enjoys the flexibility a small firm offers. In addition, she is involved in decision making, so she almost feels like it's her own company. These differing needs represent steps in

Maslow's need hierarchy

Which of the following is not a process theory of motivation?

acquired needs

Professor Jones learns that faculty members in another college with the same degree, years of teaching experience, and publication record are making significantly more money than he is. He considers this unfair. He is reacting to ______ justice.

distributive

A low valence means that the person

does not value the outcomes.

Ken recently completed his MBA degree. He has received two job offers. Which of the following theories is most useful in predicting the choice that Ken will make?

expectancy theory

Marion will receive a promotion and a raise if she completes a difficult assignment. This is an example of

extrinsic motivation.

People who have a high need for affiliation make the best managers.

false

Pat and Chris are both computer programmers, but Pat earns more money than Chris. However, Chris perceives an equitable relationship because Pat

has more education and experience

Brian has a Master's degree in electrical engineering and brings 10 years of experience to his current job. He puts in long hours of hard work. Brian receives a salary of $75,000, medical and dental coverage, and two weeks of paid vacation every year. From Brian's perspective, which of the following is an input in the individual-organization exchange relationship?

his master's degree in electrical engineering

Inez was content with her job at Pieces Packaging until the company added two levels of supervision, lowered bonuses, and decreased breaks. Her current dissatisfaction reflects ______ factors.

hygiene

______ refers to the amount of effort that we invest in an activity.

intensity

Wayne is on the production line for Medical Services Inc. He has been there for five years and has won Employee of the Month more than anyone else. Zander, his coworker, who has only been at Medical Services three years and hasn't even been nominated for Employee of the Month, just received a promotion. Wayne perceives a

negative inequity

As the mother of two small children, Jen struggles to make ends meet on her minimum-wage job. After paying rent and child care expenses, there is sometimes not enough money left at the end of the month to pay the heating bill. More than once the family has gone without warmth on cold nights, and she and the kids have gone to bed hungry. Which of the five basic needs is Jen struggling to meet?

physiological

A(n) ______ theory attempts to describe how various person and environmental factors affect motivation.

process

Otto wants to develop a program to increase employee productivity. He suggests doubling each employee's production quota and providing a 2 percent bonus for meeting these expectations. According to expectancy theory, what result can Otto expect?

Employee efforts will probably decrease.