Chapter 5: Work Ethics

Which is a good hygiene practice? a) Bathing weekly b) Wearing a strongly scented perfume or cologne c) Brushing teeth after meals d) Having long and polished fingernails

C) Brushing teeth after meals

Being on time for work means arriving at the agency when you shift begins. (True or False)

False

Harassment is legal in the workplace. (True or False)

False

You can keep your wireless phone turned on while at work. (True or False)

False

You can use the agency's computer for your own homework. (True or False)

False

Which is professional speech and language? a) Speaking clearly b) Using vulgar words c) Shouting d) Arguing

Speaking clearly

Childcare requires planning before you go to work. (True or False)

True

You must be careful what you say over the intercom system. ( True or False)

True

You must know your agency's attendance policy. ( True or False)

True

You share information about a person with a friend. This is grounds for losing your job. ( True or False)

True

You so not follow the agency's dress code. You could lose your job. ( True or False)

True

You wear needed eyeglasses. This helps protect the person's safety. ( True or False)

True

Which helps to reduce stress? a) Exercise, rest, and sleep b) Blaming yourself for things you did not do c) Putting off quiet time to get work done d) Agreeing to do everything others ask

a) Exercise, rest,and sleep

A co-worker says that a doctor and nurse are dating. This is a) Gossip b) Eavesdropping c) Confidential information d) Sexual harassment

a) Gossip

You are getting ready for work. Which is a good practice? a) Styling hair up and off your collar b) Wearing jewerly c) Wearing you name badge at waist level d) Applying heavy make-up

a) Styling hair up and off your collar

Which is not harassment? a) Using touch to comfort a person b) Joking about a person's religion c) Asking for a sexual favor d) Acting like a disabled person

a) Using touch to comfort a person

Which statement reflects a good work attitude? a) "It's not my fault" b) "I'm sorry. I didn't know" c) "That's not my job" d) " I did it yesterday. It's your turn"

b) " I'm sorry. I didn't know"

Lying on the job application is a) Negligence b) Fraud c) Libel d) Defamation

b) Fraud

Empathy is a) Feeling sorry for a person b) Seeing things from the other person's point of view c) Being polite to others d) Saying kind things

b) Seeing things from the other person's point of view

Which is not a courteous act? a) Saying "please" and "thank you" b) Wanting others to open doors for you c) Saying "I'm sorry" d) Complimenting others

b) Wanting others to open doors for you

What should you wear to a job interview? a) A uniform b) Party clothes c) A simple dress or suit d) What is most comfortable

c) A simple dress or suit

These statements are about stress. Which is false? a) Stress affects the whole person. b) A stressor is an event that causes stress c) All stress is unpleasant d) Stress is normal

c) All stress is unpleasant

Which is the best response to an interview question? a) "Yes" or "No" b) Long Answers c) Brief explanation d) A written response

c) Brief explanation

Which of the following do employers look for the most? a) Cooperation b) Courtesy c) Dependability d) Empathy

c) Dependability

Which will not help you do your job well? a) Enough rest and sleep b) Regular exercise c) Using drugs and alcohol d) Good nutrition

c) Using drugs and alcohol

Which is a poor behavior during a job interview? a) Good eye contact with the interviewer b) Shaking hands with the interviewer c) Asking the interviewer questions d) Crossing your arms and legs

d) Crossing your arms and legs

When should you ask questions about your job description? a) After completing the job application b) Before completing the job application c) When your interview is scheduled d) During the interview

d) During the interview

You are completing a job application. You should do the following except a) Write neatly and clearly b) Provide references c) Give information about employment gaps d) Leave spaces blank that do not apply to you

d) Leave spaces blank that do not apply to you

You are planning your work. You should do the following except a) Discuss priorities with the nurse b) Ask others if they need help c) Stay busy d) Plan care so that you can watch the person's TV

d) Plan care so that you can watch the person's TV

A resignation letter should not include a) Your reasons for leaving b) The last day you will work c) A thank you to the employer d) Problems you had during your work

d) Problems you had during your work

Which is not a reason for losing your job? a) Leaving the job during your shift b) Using alcohol in the work setting c) Sleeping on the job d) Taking a meal break

d) Taking a meal break

You are on a meal break. Which is true? a) You cannot make personal phone calls. b) Family members cannot meet you c) You can take a few extra minutes if needed d) The nurse needs to know that you are off the unit.

d) The nurse needs to know that you are off the unit