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A major outcome and deliverable from the project initiation and planning phase that contains the best estimate of a project's scope, benefits, costs, risks, and resource requirements defines the:

Baseline Project Plan

A cost associated with an information system that cannot be easily measured in terms of dollars or with certainty refers to:

Intangible cost

The process of assessing potential legal and contractual ramifications due to the construction of a system refers to:

Legal and contractual feasibility

Tangible benefits would include:

Lower Transaction Costs

At a walkthrough meeting, the person who reviews the work product in terms of future maintenance activities is referred to as the:

Maintenance oracle

Referencing a walkthrough meeting, the ________, reviews the work product in terms of future maintenance activities.

Maintenance oracle

A cost associated with project start-up and development or system start-up refers to a(n):

One-time cost

________ are costs associated with project start-up and development, or system start-up.

One-time costs

________ is the process of evaluating how key stakeholders within the organization view the proposed system.

Political feasibility

The current value of a future cash flow is referred to as its:

Present value

At walkthrough meetings, there is a need to have individuals play specific roles such as:

Presenter

The ________ is a document prepared for the customer during project initiation and planning that describes what the project will deliver and outlines generally at a high level all work required to complete the project.

Project Scope Statement

________ uses a discount rate determined from the company's cost of capital to establish the present value of the project.

Net present value

Infrastructure replacement/improvements, system maintenance costs, and user training and support are examples of:

Operating costs

The process of assessing the degree to which a proposed system solves business problems or takes advantage of business opportunities refers to:

Operational feasibility

________ is the process of assessing the degree to which a proposed system solves business problems or takes advantage of business opportunities.

Operational feasibility

When conducting a technical risk assessment, which of the following is true?

- A project has a greater likelihood of experiencing unforeseen technical problems when the development group lacks knowledge related to some aspect of the technology environment. - Large projects are riskier than small projects. - Successful IS projects require active involvement and cooperation between the user and development groups.

To gain an understanding of how key stakeholders within the organization view the proposed system is the purpose of:

Political feasibility

The Project Scope Statement:

- is a short document prepared for the customer that describes what the project will deliver and outlines all work required to complete the project - is useful for ensuring that both you and your customer gain a common understanding of the project - is a very easy document to create because it typically consists of a high-level summary of the BPP information ALL OF THE ABOVE

________ are costs resulting from the ongoing evolution and use of a system.

Recurring costs

A benefit derived from the creation of an information system that can be measured in dollars and with certainty is a(n):

Tangible Benefit

Economic feasibility is the process of identifying the financial benefits and costs associated with a development project.

True

Site preparation is an example of a one-time cost.

True

The time value of money compares present cash outlays to future expected returns.

True

A ________ is a peer group review of any product created during the systems development process.

Walkthrough

The ________ is the major outcome and deliverable from the project initiation and planning phase that contains the best estimate of the project's scope, benefits, costs, risks, and resource requirements

Baseline Project Plan

As a rule of thumb estimate, what percentage of the entire development effort should be devoted to the project initiation and planning process?

Between 10 and 20 percent

________ finds the amount of time required for the cumulative cash flow from a project to equal its initial and ongoing investment.

Break-even analysis

The analysis technique that finds the amount of time required for the cumulative cash flow from a project to equal its initial and ongoing investment is referred to as:

Break-even analysis (BEA)

A ________ is the justification for an information system, presented in terms of the tangible and intangible economic benefits and costs and the technical and organizational feasibility of the proposed system.

Business case

At a walkthrough meeting, the person who plans the meetings and facilitates a smooth meeting process is referred to as the:

Coordinator

Referencing a walkthrough meeting, the ________ plans the meeting and facilitates a smooth meeting process.

Coordinator

Which of the following would be classified as a tangible cost?

Cost of hardware

The following are elements of project planning:

Describing the project scope, alternatives, and feasibility

Which of the following is NOT a major section of the Baseline Project Plan?

Design issues

The ________ is the rate of return used to compute the present value of future cash flows.

Discount rate

The rate of return used to compute the present value of future cash flows refers to:

Discount rate

Which of the following is not an element of project initiation?

Dividing the project into manageable tasks

________ is the process of identifying the financial benefits and costs associated with a development project.

Economic feasibility

Which of the following would be classified as an intangible cost?

Employee morale

If the NPV of all costs is $100,000 and the NPV of all benefits is $170,000, then the ROI would be 35%.

False

Increased flexibility is an intangible benefit.

False

Intangible benefits are benefits associated with project start-up, development, or system start-up.

False

Management, operation, and planning personnel are examples of start-up costs.

False

Referencing a walkthrough, the maintenance oracle ensures that the work product adheres to organizational technical standards.

False

Referencing the Management Issues section of the Baseline Project Plan, the communication plan provides a description of the team member roles and reporting relationships.

False

The Project Scope Statement clearly outlines the objectives and constraints of the project for the development group.

False

The Statement of Work is a document prepared for the customer during project initiation and planning that describes what the project will deliver and outlines generally at a high level all work required to complete the project.

False

Using a discount rate of 14%, the present value of a $10,000 benefit received 5 years from now is $5,500.49.

False

An ________ is a benefit derived from the creation of an information system that cannot be easily measured in dollars or with certainty.

Intangible benefit

The reduction of waste creation is an example of a(n):

Intangible benefit

An ________ is a cost associated with an information system that cannot be easily measured in terms of dollars or with certainty.

Intangible cost

________ is the process of assessing potential legal and contractual ramifications due to the construction of a system.

Legal and contractual feasibility

________ is the current value of a future cash flow.

Present value

Capital costs, management and staff time, and consulting costs are examples of:

Procurement costs

The culmination of the feasibility analyses form the business case that justifies the expenditure of resources on the project.

True

Walkthroughs are a common occurrence in most system development groups.

True

At a walkthrough meeting, the person (or group) who ensures that the work product meets the needs of the project's customers is referred to as the:

User

A peer group review of any product created during the system development process refers to:

Walkthrough

The number of members on the project team, project duration, and the number of organizational departments involved in the project are examples of which of the following risk factors?

Project size

A new system or the renovation of existing systems, user perceptions, and management commitment to the system are examples of which of the following risk factors?

Project structure

A cost resulting from the ongoing evolution and use of a system refers to a(n):

Recurring cost

Application software maintenance, new software and hardware leases, and incremental communications are examples of:

Recurring costs

________ is the ratio of the net cash receipts of the project divided by the cash outlays of the project.

Return on investment

The analysis technique that uses a discount rate determined from the company's cost of capital to establish the present value of a project is commonly called:

Return on investment (ROI)

The ratio of the net cash receipts of the project divided by the cash outlays of the project, enabling tradeoff analysis to be made between competing projects is often referred to as:

Return on investment (ROI)

To gain an understanding of the likelihood that all potential time frame and completion date schedules can be met and that meeting these dates will be sufficient for dealing with the needs of the organization is the purpose of:

Schedule feasibility

________ is the process of assessing the degree to which the potential time frame and completion dates for all major activities within a project meet organizational deadlines and constraints for affecting change.

Schedule feasibility

At a walkthrough meeting, the person who ensures that the work product adheres to organizational technical standards is referred to as the:

Standards bearer

Referencing a walkthrough meeting, the ________ ensures that the work product adheres to organizational technical standards.

Standards bearer

Which of the following is NOT a role at a walkthrough meeting?

Support staff

A savings of $3,000 resulting from a data entry error correction would most likely be classified as a(n):

Tangible benefit

A ________ is a benefit derived from the creation of an information system that can be measured in dollars and with certainty.

Tangible benefits

Cost reduction and avoidance, error reduction, and increased flexibility are examples of:

Tangible benefits

A ________ is a cost associated with an information system that can be easily measured in dollars and with certainty.

Tangible cost

An assessment of the development group's understanding of the possible target hardware, software, and operating environments, system size, complexity, and the group's experience with similar systems should be included as part of:

Technical feasibility

To gain an understanding of the organization's ability to construct the proposed system is the purpose of:

Technical feasibility

________ is the process of assessing the development organization's ability to construct a proposed system.

Technical feasibility

The objective of the project planning process is:

The development of a Baseline Project Plan and Project scope statement

The ________ is the concept of comparing present cash outlays to future expected returns.

Time value of money

The concept of comparing present cash outlays to future expected returns best defines:

Time value of money

Generally speaking, legal and contractual feasibility is a greater consideration if your organization has historically used an outside organization for specific systems or services that you now are considering handling yourself.

True

Most techniques for analyzing economic feasibility employ the time value of money concept.

True

Project planning focuses on defining clear, discrete activities and the work needed to complete each task.

True

Proper and insightful project planning, including determining project scope as well as identifying project activities, can easily reduce time in later project phases.

True


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