Chapter 6 Post-Quiz

c. indirect compensation

paid time off is an example of _____. a. long-term compensation b. bonus systems c. indirect compensation d. perquisites

c. any of these

A supervisor can enrich a job by doing which of the following? a. organizing work in teams b. introducing new or harder tasks c. any of these d. granting additional authority to employees

d. job rotation

A work group of three secretaries who take turns answering the phones, sorting mail, and typing and filing correspondence are demonstrating which of the following? a. job enlargement b. job enrichment c. job promotion d. job rotation

c. base pay

Albert works as a salesperson making $8 an hour plus 5% of every sale he makes. He receives two weeks of paid vacation a year as well as 50% matching in a 401K retirement fund. In this scenario, "$8 an hour" represents Albert's _____. a. commissions b. prerequisites c. base pay d. compensation package

True

Employees may improve their own productivity if they are able to participate in making decisions about how their jobs are done.

False

Employees who are expected to work unusual and demanding schedules are usually satisfied receiving additional time off and do not require higher pay.

d. group-based

In collectivist cultures such as Japan, performance appraisals tend to be _____. a. given on an individual level b. ignored c. unequitable d. group-based

True

MBO has value as a way to motivate employees.

documentation

What is the second step in the performance appraisal process?

empowerment

What term refers to the degree to which an employee has the authority to make and implement decisions?

balanced scorecard

Which approach to performance management identifies financial and nonfinancial measures and organizes them into a single model?

True

Workers are likely to improve their performance when they believe that needs that are important to their well-being will be satisfied if they do so.

b. a wide range of feedback, as well as intangible and subjective measures of performance

A 360-degree feedback system includes _____. a. objective and easily measurable performance standards b. a wide range of feedback, as well as intangible and subjective measures of performance c. both constructive feedback and subjective measures of performance d. a meeting with an employee's supervisor in a one-on-one setting

d. both of these

A goal is most likely to be attained when _____. a. people are given feedback showing their progress toward the goal b. people are strongly committed to it c. neither of these d. both of these

c. symbolic value

Humphrey and Lina, who work at different firms, each receive a 3% raise. Most of Humphrey's coworkers receive a 5% raise, and he is unhappy with his raise. Most of Lina's coworkers receive a 1% raise, and she is happy with her raise. Humphrey and Lina most likely have different reactions to their raises because their raises have different _____. a. objective worth b. financial implications c. symbolic value d. surface value