Chapter 6 worksheet

________ is the anticipated value of the outcomes associated with performance.

Valence

Which of the following scenarios demonstrates how workers determine efficacy levels through past experiences?

Fahad reviews his LinkedIn profile and realizes he has accumulated many skills.

As goals move from moderate to difficult, the intensity and persistence of the effort needed are minimized.

False

Employees at Carpet Lot were given a survey about the workplace. One of the questions asked them about their wages. Which of the following respondents gave a response that shows a belief in a high level of instrumentality at Carpet Lot?

Irvin, who said wages are determined by employee job performance

________ is the set of energetic forces that originates both within and outside an employee; initiates work-related effort; and determines its direction, intensity, and persistence.

Motivation

Trini worked in a small office with one colleague and one supervisor. Each day, someone from the office had to walk a block to the courthouse to pick up registration forms. None of the three liked to make the trip to the courthouse because it always took longer than expected and each thought they could be more productive in the office. The three randomly decided who would go each day depending on their workload. However, Trini began to feel angry that her turns were always on bad-weather days, either raining, snowing, or windy. According to equity theory, which of the following scenarios is the most productive way for Trini to correct the anger she is beginning to feel?

Trini can talk to her supervisor about instituting a set rotation schedule for daily pickups at the courthouse.

The "A" in the S.M.A.R.T. goals acronym stands for

achievable.

Jing designs, schedules, and launches the social media campaign for Sunnyvale Snacks. She seems to never take a break, she always talks about work, and she often reaches the end of the day wishing she could do more and not realizing how late it has gotten. Jing's behavior demonstrates the concept of

engagement.

The need to perform tasks that one cares about and that appeal to one's ideals and sense of purpose is known as self-efficacy.

false

Marco just got a new batch of company logos to design. He is enthused about starting something new. He decides to put all other distractions aside and clear his schedule for the day. He starts off strong, but after about three hours, he starts checking his Instagram and returning phone calls. Getting distracted by other activities demonstrates the effect of Marco's motivation on his ________ of effort.

intensity

Motivation that is felt when task performance serves as its own reward is ________ motivation.

intrinsic

Which of the following is an organization-focused compensation plan element?

profit sharing

Gordon works as a senior software engineer. His boss trusts Gordon to come up with his own approaches to accomplish work tasks, delegates many decisions and does not micromanage. Which of the following aspects of psychological empowerment is the boss trying to instill in Gordon?

self-determination

After his annual performance appraisal, Joe was disappointed with his 5 percent increase in pay, compared to the 10 percent increase his colleagues received. When Joe spoke to his manager, he was told that his colleagues were able to perform well over the minimum standard. Joe had not been aware of the minimum he was expected to achieve or the levels generally achieved by his colleagues. What would best help Joe improve his performance?

setting specific goals

Expectancy theory focuses on describing

the cognitive process that employees go through to make choices among different voluntary responses.

In equity theory, equity distress is

the internal tension that is caused by an imbalance in ratios.

Which of the following answer options is considered an input as opposed to an outcome?

training

Employees who feel a sense of equity on the job are more likely to engage in citizenship behaviors, particularly when those behaviors aid the organization.

true

Hannah has been asked to give the opening speech at her global company's annual sales convention. She has successfully given speeches in the past, and her friends have all told her she would be great. These have resulted in a high sense of self-efficacy, and she accepts the assignment.

true

Each month Lara's supervisor conducts a contest among staff, and the monthly winner is awarded the best parking spot in the lot. This month's winner will be the staff member who solicits the best proposal for increasing cost-saving "green" initiatives in the workspace. Lara has knowledge of the subject, as she has incorporated many such initiatives into her own home. However, Lara rarely enters the monthly contests and has never been interested in having the closest parking spot. She prefers to park far away so she gets some exercise walking to and from her car each day. According to expectancy theory, which belief does Lara consider a "zero," making her motivational force to enter a proposal for the contest a "zero"?

valence