Chapter 7

Effective project teams tend to have _______ levels of relationship conflict that ______ toward the end of the project.

low, increases

According to LPC theory, a situation that has low position power, low task structure, and good leader-member relations is

moderately favorable

When choosing team members, which of the following abilities would you NOT specifically look for?

persuasiveness

Teams differ from groups in that teams

place more emphasis on concerted action than groups do.

William is a member of a small group of employees from different work areas. They meet once each week to discuss and recommend solutions to workplace problems. This group is most likely a(n)

problem-solving team

Conflicts of interest can occur over ________ issues, which include time, money, and physical resources.

procedural

During the ____ phase of team implementation, managers have withdrawn from the daily operations and are counseling teams.

self-managing teams

The two essential issues that must not be overlooked when implementing teams are

team performance and top management support.

During the ____ phase of team implementation, a team's internal focus can become detriental to other teams and to the organization as a whole.

tightly formed teams

The move towards a team-based format is often initiated and communicated to the entire organization by ​

top management

The move towards a team-based format is often initiated and communicated to the entire organization by

top management.

The basic premise of the early trait approach to leadership was that

unique leadership traits could be identified, and used to select leaders.

Group composition is

usually described in terms of the homogeneity or heterogeneity of group members.

The primary job of ____ is to create new products, processes, or businesses.

venture teams

One conclusion of the University of Michigan studies was that a leader who focuses on work procedures and performance is exhibiting

job-centered leader behavior.

All of the following are true of large groups except

large do not set many rules or regulations.

All of the following are true of large groups EXCEPT

large groups do not set many rules or regulations.

Early studies of leadership focused on the traits, or personal characteristics, of leaders. Later research shifted to examine actual ____.

leader behavior.

During the ____ phase of team implementation, teams usually long for a system that resembles the old organizational structure.

leader-centered teams

Unlike LPC theory, path-goal theory assumes that

leaders can change their behaviors.

Which of the following is a true statement regarding the stages of group development?

A group that fully evolves through the four stages of development usually is productive.

A new product development team is an example of which type of group?

Affinity

Which of the following statements best reflects the costs of teams to organizations?

The difficulty of changing to a team-based organization

What is (are) the new role(s) of managers in teams?

Coaches and facilitators

A group of department managers who meet periodically to establish corporate policy is an example of which type of group?

Command

Which of the following is one of the four basic factors that affect group performance?

Composition

All of the following are true regarding social loafing except

it is often a problem in very small groups.

Paul, a new hire in the traffic department of an advertising agency, has little confidence in his ability and believes he only got the job because his uncle is the owner of the firm. According to the path-goal theory of leadership, what type of leadership style is Paul most likely to prefer?

Directive

Which of the following is a type of informal group?

Friendship

Which of the following is not a stage of group development?

Friendship and social interaction

____ are informal and relatively permanent.

Friendship groups

____ cohesive groups will not necessarily be more productive in an organizational sense than groups with ____ cohesiveness.

Highly; low

The start-up phase of team implementation includes which of the following?

Informational or "awareness" training

____ are informal and organized around a particular activity.

Interest groups

Which of the following is NOT a characteristic of the Vroom's decision tree approach?

It assumes a high level of participation in decision making is best for all situations.

Which of the following is NOT an important leadership skill in a virtual project team or distance management situation?

Leading with directness and focusing on abstract results.

Which statement best describes the current state of leadership research?

Many questions remain unanswered.

In which stage of group development do members develop norms of behavior?

Motivation and productivity

Vroom's decision tree approach to leadership focuses on which aspect of leader behavior?

Subordinate participation in decision making

____ are usually temporary and are established to solve a particular problem

Task groups

Why do younger workers seem to benefit from team environments?

Teams give them freedom to grow and manage themselves.

What is the best reason to create teams in an organization?

Teams make sense for that organization

Susan is the senior manager at her company. Susan made the choice to go to teams because she went to a seminar on teams, but she'll be on a two-year foreign assignment when teams are actually implemented. Which of the following is likely to occur?

The teams are likely to fail.

Some employees feel that an organization should be focused on profits while others believe it should focus on doing the maximum good for the maximum number of people. What type of conflict is occurring here?

Values conflict

Norms are

a standard against which the appropriateness of a behavior is judged.

Which of the following is a formal group?

command

The group members express their views more openly in the ____ stage of group development?

communication and decision making

A team __________ is a written agreement among team members establishing ground rules about the team's processes, roles, and responsibilities.

contract

A team ____________ is a written agreement among team members establishing ground rules about the team's processes, roles, and responsibilities.

contract

A homogeneous group tends to be LESS productive than a heterogeneous group in situations where

creativity is required.

A team that is comprised of members from different departments or functional areas is a(n)

cross-functional team.

Shortly after implementation, team performance often ____ before returning to previous levels

declines

According to Vroom, a _________ style requires the least input from the manager.

delegate

The definition of groups presented in your text omits any requirement of

group goals.

When cohesiveness is ____ and norms are ____ compatible with organizational goals, productivity is the highest.

high; highly

A(n) _______ is a person who engages in leadership activities but whose right to do so has not been formally recognized.

informal leader

The concept of ____ is essential to the definition of groups presented in your text

interaction

The concept of ____ is essential to the definition of groups presented in your text.

interaction