Chapter 7 Quiz

When leaders and followers have good exchanges, they feel better and accomplish more, and the organization prospers. True/False

True

Within an organizational work unit, followers become a part of the in-group or the out-group based on how well they work with the leader and how well the leader works with them. True/False

True

Herman and Troth's findings regarding the emotional experiences described by followers in high- and low-quality LMX relationships __________ with the assertion that positive relationships benefit organizational and personal leader goals. a. Aligns b. Engages c. Clashes d. Conflicts

a. Aligns

Modern studies of LMX have shown that, while not directly caused by high-quality leader-member exchange, the practice can be linked to bolstering all of the following EXCEPT: a. Corporate social responsibility b. Enhanced creativity c. Empowerment d. Employee citizenship

a. Corporate social responsibility

Researchers found that ___________ leader-member exchanges produced less employee turnover, more positive performance evaluations, higher frequency of promotions, greater organizational commitment, more desirable work assignments, better job attitudes, more attention and support from the leader, greater participation, and faster career progress over 25 yearss. a. High-quality b. Low-frequency c. High-frequency d. Only very structured

a. High-quality

Kara scheduled some time with her boss to talk about her feeling that she is not be challenged in her work environment, which is the main reason she has recently been performing at the minimum level for her job expectations. She wants to take on some extra responsibilities around the office to broaden her horizons and improve her chances of moving up. Kara is working toward becoming part of the ____________. a. In-group b. Best-group c. Out-group d. New-group

a. In-group

Gretchen and Russell have worked together for a year, and the more they interact, the greater their trust and respect for each other becomes. Which phase of leadership making are the pair engaging in? a. Stranger b. Acquaintance c. Danger zone d. Mature partnership

b. Acquaintance

Hill, Kang, and Seo studied the role of electronic communication in employee empowerment and work outcomes and found that __________ degree of electronic communication between leaders and followers resulted in more positive leader-member relationships. a. Modest b. Higher c. Undetermined d. Lesser

b. Higher

Leader-member exchange theory states that if followers are not interested in taking on new and different job responsibilities, they become a part of the _____________. a. Organizational culture b. Out-group c. In-group d. Family

b. Out-group

In the first studies of exchange theory, a leader's relationship to the work unit as a whole was viewed as a series of __________ linkages. a. Diagonal b. Vertical c. Horizontal d. Circular

b. Vertical

One limitation of LMX Theory is that its initial formulation (vertical dyad linkage theory) runs counter to the basic human value of __________. a. Joy b. Diversity c. Fairness d. Respect

c. Fairness

Leader-member exchange theory states that followers who are interested in negotiating with the leader what they are willing to do for the group can become a part of the _____________. a. Family b. Organizational culture c. In-group d. Out-group

c. In-group

Kelly has spent her first month as the director of her office determining which employees are part of the in-group and which are part of the out-group. Next, she strives to develop high-quality exchanges with all of her employees and tries to make all of them feel as if he or she is a part of the in-group. Kelly in engaging in which approach? a. Exchange-making b. Extra-exchanging c. Leadership-making d. Leadership-taking

c. Leadership-making

Which of these is defined as a prescriptive approach to leadership emphasizing that leaders should develop high-quality exchanges with all of their followers rather than just a few? a. Leadership-exchanging b. Leadership-taking c. Leadership-making d. Leader-member exchange

c. Leadership-making

Larry comes to work and operates strictly within his prescribed organizational role, always doing what is required of him but nothing more. Larry is most likely part of which group? a. In-group b. Small group c. Out-group d. Sub-group

c. Out-group

Michael hired Sylvia as a new employee in his department. So far, their interactions have occurred only within prescribed organizational roles, as Michael helps Sylvia with the human resources onboarding processes. Which phase of leadership making are the pair engaging in? a. Acquaintance b. Mature partnership c. Stranger d. Danger zone

c. Stranger

One strength of LMX Theory is that it directs our attention to the importance of _____________ in leadership. a. Resource allocation b. Time-management c. Diversity d. Communication

d. Communication

Whereas in-group members do ___________ things for the leader and the leader does the same for them, followers in the out-group are ___________ compatible with the leader and usually just come to work, do their job, and go home. a. Extra; more b. Less; extra c. More; extra d. Extra; less

d. Extra; less

In early studies, researchers found two general types of linkages or relationships between leaders and their work units: those that were based on expanded and negotiated role responsibilities (extra-roles), which were called the __________, and those that were based on the formal employment contract (defined roles), which were called the ___________. a. Extra-group; defined-group b. Sub-group; par-group c. Role-group; task-group d. In-group; out-group

d. In-group; out-group

Alan and Jacob have worked together for a decade, and they maintain a high degree of mutual trust, respect, and obligation toward each other. Which phase of leadership making are the pair engaging in? a. Acquaintance b. Danger zone c. Stranger d. Mature partnership

d. Mature partnership

Whereas the initial studies of LMX theory addressed primarily the nature of the differences between in-groups and out-groups, a subsequent line of research addressed how this theory was related to ____________. a. Hiring practices b. Developing mission statements c. Organizational culture d. Organizational effectiveness

d. Organizational effectiveness

In general, leadership making promotes partnership in which the leader tries to build effective dyads with followers in the in-group. True/False

False

Whereas the initial studies of this theory addressed primarily the nature of the differences between in-groups and out-groups, a subsequent line of research addressed how LMX theory was related to organizational culture. True/False

False

Leader-member exchange (LMX) theory takes still another approach and conceptualizes leadership as a process that is centered on the interactions between leaders and followers. True/False

True

The benefits for employees who develop high-quality leader-member relationships include preferential treatment, increased job-related communication, ample access to supervisors, and increased performance-related feedback. True/False

True