Chapter 7 The Therapeutic Response to Angry, Aggressive, Abused, or Abusive Clients
The phases of violence include all of the following EXCEPT? - crisis phase - calm of honeymoon phase - resolution phase - tension building phase
resolution phase
Behavior occurs when there is out-of-control frustration
Aggression
Behavior is brought on by frustration, obstacles, or offensive situations
Anger
If you find yourself feeling hostile towards your clients, what should you do?
Examine your feelings and discuss them with someone who can help.
All 50 states mandate the reporting of IPV. (t/f)
False
Annoyance is a chronic form of anger that is long lasting. (t/f)
False
Child abuse is more underreported than the abuse of older adults. (t/f)
False
Health professionals should try to communicate acceptance of the abuser's feelings and the violence act. (t/f)
False
Rape is a sexual act and one of violence. (t/f)
False
When a client is angry, it is natural and appropriate for health professionals to take the client's comments personally and act accordingly. (t/f)
False
Intense anger directed toward a particular person of people
Hatred
A rape kit commonly includes materials for collecting all of the following EXCEPT: - hairs - saliva - fibers - fingerprints
fingerprints
Example of displaced anger?
A man is frustrated from a problem at work and yells at his wife when he gets home.
Behavior that is violent and there is intent to do harm
Abuse
Hostility directed toward someone or something other than the cause of the frustration
Displacement
Which statement about child abuse is true? - People who abuse generally come from well-adjusted families. - Many children think the abuse is normal and the result of their wrongdoing. - Family members are more willing to confess to abuse than children. - Treatment for child abusers is usually very successful.
Many children think the abuse is normal and the result of their wrongdoing.
Which term refers to a chronic form of anger that is long lasting?
Resentment
Children who have been physically abused may exhibit aggressive behavior and regress to an earlier stage of development. (t/f)
True
If conflict escalates beyond the angry state, clients may become aggressive and/or verbally abusive. (t/f)
True
Individuals who have been abused typically have few defense mechanisms for coping with anxiety and stress. (t/f)
True
Of the more than 4.5 million Americans with Alzheimer's disease, half may show aggressive behaviors. (t/f)
True
Rape of women and children is increasing more rapidly than rape of men and boys. (t/f)
True
The four types of abuse are intimate partner violence, child abuse, abuse of older adults, and rape. (t/f)
True
Setting limits is especially appropriate when clients experience?
aggression
In reporting and documenting IPV, health professionals need to?
bag, label, safely preserve, and protect any evidence collected
Appropriate therapeutic responses to angry, aggressive, or abusive clients, include?
objectivity
An angry client is most likely to ?
use profanity
