Chapter 77

Examination and work-up of a culture and interpretation of results by the microbiologist would pertain to which step in the quality assurance process?

Analytic

If a clinical laboratory receives a "blind unknown" for proficiency testing (PT), it is most likely sent by which private accrediting agency?

College of American Pathologists (CAP)

_____Working toward perfection on an ongoing basis to ensure that the number of steps and time are constantly under scrutiny

Continuous improvement

______Occurring continuously through the remaining value-added steps

Flow

Eliminating redundant motion, recognizing waste, and identifying what creates value from the patient's perspective is considered which type of process?

Lean methodology

______Introducing a continuous flow of events between steps of the process where continuous flow is possible

Pull

Define, measure, analyze, improve, and control (DMAIC) are the basis for which new concept?

Six Sigma

Test performance, tolerance limits, reagent preparation, required quality control, result reporting, and references are areas included in the:

Standard Operating Procedure Manual (SOPM).

______Defining the process from the patient's perspective, which is what the patient knowingly pays for, or the attributes of service

Value

______Challenging the wasted steps and eliminating all of the waste

Value stream

In addition to recording the lot number, date received, condition received, and expiration date, antisera should be:

dated when opened.

Clinicians should always be notified of "panic values," that is, potentially life-threatening results. An example of a panic value is a(n):

positive blood culture

Nonfastidious (rapidly growing), aerobic bacterial organisms can be saved up to 1 year on __ slants.

trypticase soy agar (TSA)

Protocol for testing susceptibility test systems include testing __ consecutive days.

with use for 20