chapter 9 module questions

Fayol introduced a management concept derived from the military and intended to clarify communication. This concept is called:

chain of command.

Auto manufacturing workers typically perform tasks that are overseen by their managers. This arrangement is which one of Taylor's scientific management principles?

divide the work equally between manager and workers, so that the mangers apply scientific management principles to planning the work, and the workers actually perform the tasks.

Whose early twentieth century teachings included the revolutionary idea of "paying a fair wage for a fair day's work"?

henri fayol

Evidence of Frederick Taylor's Principles of Scientific Management can today be seen in:

organizational charts, performance evaluations, quality measurements and metrics, and sales and/or production goals.

The work of Frank and Lillian Gilbreth focused on:

work motions to improve the process.

Commanding and coordinating are considered to be part of which management function?

leading

Which of the following would best describe Taylor's four principles of scientific management.

study the process and optimize the way work is done.