Chapter 9: quiz

Value conflict

Caused by the content which is specifically about a question of right and wrong

Interaction

Conflicts are created and sustained through verbal and nonverbal communication

Explanatory process model

A model that illustrates how conflict between people consists of a sequence of 4 episodes, and every prior conflict affects how a future conflict will be handled.

Bullying

A particular form of conflict in which the abuse is persistent and the person being bullied finds it difficult to defend himself or herself

Public issue

An issue outside a relationship that can cause a content conflict

Private issue

An issue related to a relationship that can cause a content conflict

Interpersonal conflict

Involves interaction and interdependence of people - Involves perception - Arises due to incompatible goals

Pursuit- withdrawal

One party pressing for a discussion about a conflictual topic while the other party withdraws

Withdrawal- pursuit

One party withdraws, which prompts the other party to pursue

Negative interaction ratio

Participants say more negative things to each other than positive things

Positive interaction ratio

Participants say more positive things to each other than negative things

Interdependence

People involved in conflict rely on each other, need each other, and in a relationship with each other

Serial conflicts

Recurs over time in people's everyday lives, without a resolution

Integrating

Responding to conflict by giving full attention to all its parts

Distal context

The background that frames a specific conflict

Proximal outcomes

The immediate results after a conflict interaction

Conflict interaction

The point in the conflict process at which the differences between 2 individuals become a problem and one or both people begin to address the issue

Distal outcomes

The residue of having engaged in a conflict and the feelings that both the participants have about their interaction

Proximal context

The rules, emotions, and beliefs of the individuals involved in a conflict

Josephine wants to stay at home and finish her school work. When her best friend, Katie, calls her to go to a mall, Josephine obliges to Katie's request to avoid a conflict. In this scenario, Josephine's response is called _____. a. placating b. computing c. distracting d. pouncing e. empowering

a. placating

Which of the following best describes direct and virtual use of power? a. It is the use of any resource at one's disposal to compel another to comply, regardless of that person's desires. b. It is the use of threats and promises to command power. c. It is a way of using power without making its employment explicit. d. It is the use of interpersonal relationship to implicitly command power. e. It is the type of power in which one person in a relationship suppresses or avoids decisions in the interest of one of the parties.

b. It is the use of threats and promises to command power.

Jennifer and Dominic engage in conflict about the way they conduct conflict. This is an example of a(n) _____. a. self-conflict b. meta-conflict c. image conflict d. content conflict e. relational conflict

b. meta-conflict

Which of the following statements is true of an image conflict? a. It refers to the timeframe of a conflict. b. It concerns the way a conflict is conducted. c. It involves disagreements about self-definition. d. It specifically focuses on questions of right and wrong. e. It is also known as substantive conflicts.

c. It involves disagreements about self-definition.

According to the four-part conflict model, placating occurs when you ignore which part of the model? a. context b. you c. me d. subject e. I

c. me

In an asymmetrical pattern of conflict, when one partner presses for a discussion about a source of conflict a. s/he then withdraws. b. both partners withdraw. c. the other partner withdraws. d. the pressure is withdrawn. e. the conflict escalates.

c. the other partner withdraws.

Which of the following statements is true of the four-part conflict model? a. The "you" and the "me" are the most important parts of a conflict. b. The "context" part of a conflict can be compromised to reach a complete resolution. c. The rational aspects of a conflict always override the emotions of the participants. d. The participants in a conflict should attend to all the four critical parts of the conflict equally. e. The four critical parts of a conflict are not interdependent components.

d. The participants in a conflict should attend to all the four critical parts of the conflict equally.

The ability to control the behavior of another is known as _____. a. dualism b. owning c. reframing d. power e. placating

d. power

Mike swore at Travis, his roommate, when the apartment was a mess. Travis also swore and yelled at Mike for being such a difficult person. This scenario best demonstrates a conflict pattern known as _____. a. symmetrical withdrawal b. asymmetrical pursuit c. asymmetrical retaliation d. symmetrical escalation e. symmetrical negotiation

d. symmetrical escalation

Larry wants to go on a vacation with Jack, his friend. He does not talk about it because he knows that Jack will not agree to go on the vacation as he is broke. This is an example of _____. a. direct application of power b. indirect application of power c. virtual use of power d. relational power e. hidden power

e. hidden power