Chapter 9, X-100, Exam 2
Production Management
Activities managers do to help firms create goods
PERT Diagrams
Analyzing and sequencing tasks, estimating time, drawing network, identifying critical path
Gantt Charts
Bar graph showing projects and completion progress
ISO 14001
Best practices for managing an organization's impact on the environment
Quality
Consistently producing what the customer wants while reducing errors
Production
Creation of finished goods and services using factors of production
Product
Item offered for sale, can be a good or service
Resources
Items needed to convert raw materials into products
Factors Affecting Facility Location Decisions
Labor cost, availability of qualified labor, number of available workers, cost to acquire facility, proximity to important resources or groups, transportation availability and costs, quality of life for employees, local laws and regulations, financial support of local and state government
Process Manufacturing
Part of production process that physically or chemically changes materials
Assembly Process
Part of production process that puts together components
Facility Location
Process of selecting a geographic location for a company's operations
Facility Layouts
Product (assembly line), Process, Fixed position
Lean Manufacturing
Production of goods using less compared to mass production
ISO 9001
Quality management and assurance standards
Six Sigma Quality
Quality measure that allows only 3.4 defects per million opportunities
Operations Management
Specialized area that converts resources into goods and services
Supply Chain Management
System of procurement, operations, logistics, and marketing channels
Mass Customization
Tailoring products to meet the needs of individual customers
Computer-aided Design
Use of computers in the design and manufacturing of products
Form Utility
Value producers add to materials in creation of goods and services
