Chapter One and Two
Which of the following major dimensions of HRM practices involves training employees to have the skills needed to perform their jobs?
Acquiring and preparing human resources
A manufacturer has training programs to ensure that its current employees always design and manufacture eyewear in keeping with its high quality standards. Which of the following directional strategies had this manufacturer adopted?
Concentration
A company is facing financial difficulties due to losses incurred by its water sports division. As a consequence, it has decided to shut down operations of this division. Which of the following strategies is this company adopting?
Divestment strategy
Which of the following statements is true of the strategic implementation stage of the strategic management process?
During this stage, an organization follows through on a strategy chosen in the strategy formulation stage.
An HR specialist is responsible for record keeping, workforce analysis, social media, internet, and internet access. This corresponds with the _____ function of Human Resources.
Employee data and information systems
You are a consultant at a large financial services company. Management has worked through the strategic management process in terms of formulating its strategies. As the company works into the strategic implementation stage of the strategic management process, what would you recommend to management in terms of an appropriate action?
Ensure that the company has skilled employees in place
Companies attempting to integrate vertically, horizontally, or to diversify exhibit a(n) ___ strategy.
External growth
An organization uses ____ to measure the quantities and quality of its resources.
Internal analysis
Carz, a global automobile manufacturer, is competing for the Malcolm Baldridge National Quality Award. Part of the evaluation of the company involves assessing the degree to which senior executives create and sustain visions, values, and mission. This reflects a focus on which category of the Malcolm Baldridge National Quality Award?
Leadership
The star corporation conducts research to identify improvements in product of service quality, trains workers on associated best practices, and then conducts ongoing meeting to pinpoint specific takeaways for future improvements in their work processes. This company is an example of a
Learning organization
Otto, the CEO of a company, appraises his managers based on how well they empower their employees. Which of the following managers is Otto likely to rate the highest in this regard?
Meri, who assigns responsibility to her subordinates and intervenes only when there is a need.
Waltrous & Sons has completed its strategic business plan and informed HR of how many employees it will now need to be hired or retrained. This is an example of
One-way linkage
senior management formulated its strategic plan independently and then informed HR leaders of the specifics of the plan. This is an example of
One-way linkage
Which of the following is true about the Sarbanes-Oxley act of 2002?
Organizations spend millions of dollars each year to comply with the regulations
At least annually, companies evaluate employees based on their activities and outcomes aligned with the organization's objectives. This then leads to discussions of future individual goals and professional development opportunities. This practice demonstrates that a company has a practice of
Performance management
The HR department is most likely to collaborate with other companies on
Performance management
With technology constantly changing and employers attempting to keep talented employees away from their competition, which legal issue may be on the rise in the United States?
Security of intellectual property will receive more attention.
Todays workplace is changing. Which of the following is true at companies dealing with older employees?
Some employees will choose a working retirement
When Smart Electric condensed all its parts factories into on large location, the company increased research and development and customer service, and decreased its sales force. How would this practice help the company to become a low-cost producer?
The company constructed efficient large scale facilities.
Which of the following is true of variable costs incurred by firms?
These costs are the total amount of margin made by a firm
Which of the following is an example of a fixed cost
Utilities
Which of the following human relations management (HRM) practices involves helping employees beer stand how their jobs contribute to the finished product ?
Work design
The basic premise behind strategy implementation is that
choice of organizational processes and structural forms makes an economic difference.
Pay structure and benefits are a part of the ________ function of HR.
compensation
A company that follows an overall cost leadership strategy
focuses on becoming the lowest cost producer in an industry
In high-performance work systems,
line employees interact frequently with quality experts and engineers.
The one-way linkage level
often leads to strategic plans that companies cannot successfully implement.
A company competing through sustainability is likely to
provide high-quality products and services
Often someone new to HR will be assigned to the ________ HR department to manage employee data and information systems functions.
record keeping and workforce analytics
VUCA is
volatile, uncertain, complex, ambiguous
