chapter20

Which of the following is about having an attitude of genuine interest in seeking a clients perspective? Select one: a. Reflecting b. Active listening c. Asking questions d. Summarizing

Active listening

Which of the following is true of an independent contractor承包商? Select one: a. An independent contractor receives benefits such as health insurance, bank loans, and other retirement packages. b. An independent contractor is one who works as, and when, required. c. An independent contractor can be either a business or a corporation that provides goods or services without terms and conditions. d. An independent contractor works regularly for an employer.

An independent contractor is one who works as, and when, required.

What is the purpose of asking an open-ended question during a client's initial session? Select one: a. Get an idea of a client's muscular imbalances. b. Identify a client's resting heart rate and VO2 max. c. Build a collaborative relationship with a client. d. Get a clear "yes" or "no" answer.

Build a collaborative协作 relationship with a client.

Which of the following is a method of push promotion?什么方式是好的促销 Select one: a. A blog b. Social media c. A commercial d. Bulk discounts

Bulk discounts批量折扣

Which of the following is within the scope of practice实践的范围 of a personal trainer? Select one: a. Massage a client's sore muscles. b. Perform diagnostic testing for a slow metabolism. c. Design a nutrition plan for a client. d. Design a cardiorespiratory program for a client.

Design a cardiorespiratory program for a client.

Which of the following is an advantage of working at a commercial fitness facility for a fitness professional who is looking to be financially successful? Select one: a. Schedule flexibility b. Robust group fitness schedules c. Updated equipment is provided d. Provided uniforms

Updated equipment is provided

Which of the following is an example of a nondirective question? Select one: a. "Did you play sports in high school?" b. "Is there an athlete or celebrity whose body you would like to have?" c. "What are your top three fitness goals?" d. "If someone told you all your goals were at the top of a mountain, would you climb that mountain to reach them?"

What are your top three fitness goals?"

Which of the following is an advantage to working as an independent contractor? Select one: a. No overhead costs for building or ordinances b. Marketing is fully supported by a larger entity c. Must pay a percentage of session fees d. Employed by a fitness club

No overhead costs for building or ordinances

Which of the following should be considered when training clients in their own homes? Select one: a. Overhead costs b. Outdoor event planning c. Availability of restrooms d. Packing equipment into the trainer's car

Packing equipment into the trainer's car

Julie is considering hiring a personal trainer to help her lose weight. Which of the following will have the greatest influence on her decision? Select one: a. Perceived value of services b. Cost of individual sessions c. Experience and education of trainer d. Discounts on package deals

Perceived value of services

What are "profit centers" in a commercial fitness facility? Select one: a. Group fitness classes b. Personal training services c. Memberships d. One large centeral location

Personal training services

After becoming certified, a personal trainer obtains liability insurance. What is this an example of? Select one: a. Professionalism and adherence to ethical business practices b. A sales technique used in commercial fitness facilities c. Obtaining training for marketing services d. A way to create value for potential clients

Professionalism and adherence to ethical business practices

Charlotte is planning to start a new fitness club. Which of the following ideas should Charlotte focus on in her marketing mix to get the word out about her club? Select one: a. Product b. Promotion c. Price d. Place

Promotion

What is a way that a fitness professional can utilize social media to build their business? Select one: a. Place b. Product c. Promotion d. Price

Promotion

Which of the four P's of the marketing mix involves communication strategies such as advertising, sales, and social media? Select one: a. Price b. Planning c. Promotion d. Placement

Promotion

Which of the following is a process created to produce internalized experiences to support exercise participation? Select one: a. Positive self-talk b. Self-monitoring c. Psyching up d. Exercise imagery

: Exercise imagery 运动图像

According to a recommendation by the International Health, Racquet and Sportsclub Association (IHRSA), certifying agencies should receive accreditation from which of the following organizations? Select one: a. National Commission for Certifying Agencies (NCCA) b. National Association for Sports Medicine (NASM) c. National Center for Competency Testing (NCCT) d. National Accreditation Board for Certification Bodies (NABCB)

: National Commission for Certifying Agencies (NCCA)

What kind of business relies on members as its base revenue generator? Select one: a. Outdoor trainers b. In-home personal trainers c. Commercial facilities d. Independent contractors

Commercial facilities商业机构

What is the main purpose of creating and running a successful personal training business? Select one: a. Gain notoriety in the community. b. Minimize overhead and fixed costs. c. Create and keep a loyal customer base. d. Generate a minimum 30% return on investment.

Create and keep a loyal customer base.忠诚的客户群

Amanda is a fitness professional assisting the athletic trainer of a soccer team. Which of the following is Amanda prevented from doing because of her role in the team as a fitness professional? Select one: a. Referring an athlete to the appropriate licensed professional in case of an emergency b. Providing cues that athletes need to follow during training c. Ensuring that athletes correctly perform the exercises prescribed by the trainer d. Diagnosing pain and injuries

Diagnosing 诊断pain and injuries

All buying decisions are based on which of the following? Select one: a. Knowledge b. Price c. Pressure d. Emotion

Emotion

Once a personal trainer has identified their income goal and what they need to make each week, what is the next immediate step? Select one: a. Figuring out the closing percentage b. Figuring out how many potential clients need to be contacted each day c. Figuring out how many sessions need to be performed each week d. Figuring out how many potential clients they need

Figuring out how many sessions need to be performed each week

Which of the following is a potential advantage 潜在优势to working in a commercial fitness facility? Select one: a. Works only when required b. No employer supervision c. Can work from home d. In-house employee training

In-house employee training

A personal trainer can prevent hazards 危害at the workplace by performing which of the following? Select one: a. Maintain fitness equipment on a regular basis. b. Complete an online CPR and first aid certification. c. Maintain client liability insurance at all times. d. Complete and save all records about a client in case a hazard occurs.

Maintain 维护fitness equipment on a regular basis.

Amy is a newly certified fitness professional. May realizes that she lacks the expertise to work with the special considerations for a client. Which of the following should Amy do for this client? Select one: a. Offer and sell weight loss suplements for all of her clients. b. Design weight loss meal plans that are effective for the entire group. c. Refer the client to a professional who has the necessary skills and abilities. d. Implement Phase 4 exercise programs from the OPT model for her clients.

Refer the client to a professional who has the necessary skills and abilities.

Which of the following is within scope of practice for a personal trainer? Select one: a. Referring to more qualified healthcare professionals b. Diagnosing injuries c. Prescribing nutrition plans d. Providing diagnostic testing for clients

Referring to more qualified healthcare professionals合格的医疗专业人士

Which of the following is a technique技巧 that expresses the purported meaning of what was just heard? Select one: a. Asking questions b. Remodeling c. Reflecting d. Active listening

Reflecting

What are profit centers? Select one: a. Memberships b. High revenue clubs c. Areas that have a high demand for fitness services d. Services that add to the base revenue generator收入来源

Services that add to the base revenue generator

What is an important part of a fitness professional's career? Select one: a. To obtain an accredited certification b. Focus on younger clients who have interest in emerging technologies c. Only work with clients who have access to emerging technologies d. Push emerging technologies on their clients

To obtain 获得an accredited certification