Chapters 1-6

Which question below is an example of a situational question?

"Suppose you were giving a sales presentation and a difficult technical question arose that you could not answer. What would you do?"

The (blank) Amendment to the U.S. Const. outlawed slavery, and courts have held that it bard racial discrimination.

13th Amendment

With phone and tablet video functionalities FaceTime and Skype, Web-based "in-person" interview use is widespread. In a recent year about --- of candidates took such interviews.

18%

Which amendment to the U.S. Const. states that "no person shall be deprived of life, liberty, or property, without due process of the law?"

5th Amendment

According to Title VII of the 1964 Civil Rights Act, which one of the following employers would be legally allowed to refuse employment to an individual based on race, religion, or sex?

A local restaurant with ten employees

Which one of the following best describes how to use a test-retest reliability estimate to assess reliability?

Administer the same test to the same people at two different points in time and compare their test scores at time two with their scores at time one

Employers primarily use bona fide occupational qualification (BFOQ) as a defense against charges of discrim. based on (blank).

Age

The tendency for one to be trusting, compliant, caring, and gentle is the personality dimensions known as ---.

Agreeableness

The (blank) gives all persons the same right to make and enforce contracts and to benefit from the laws of the land.

Civil Rights Act of 1866

A manager uses the information in a job analysis for all of the following EXCEPT ---.

Complying with FCC regulations

While some personality characteristics are associated with success in different types of jobs, which personality trait is most frequently associated with job performance in all jobs?

Conscientiousness

Which SHRM HR manager competency involves the ability to provide guidance to organizational stakeholders?

Consultation

Connor, a manager at boat manufacturing firm, takes a talent management approach to his duties. Which one of the following would Connor most likely do?

Coordinate recruitment and compensation activities

John wants his shoe store to adopt the strategy of having the lowest prices on shoes in town. John is adopting which competitive strategy?

Cost leadership

(Blank) involves using statistical techniques, algorithms, and problem-solving to identify relationships among data for the purpose of solving particular problems.

Data analytics

What is the first step in the recruitment and selection process?

Deciding what positions to fill through personnel planning and forecasting

The primary purpose of implementing high-performance practices such as recruiting, screening, and training is to ---.

Develop a trained, flexible, and self-motivated workforce

During the development of corporate strategies, HR managers are able to provide ---.

Developing and implementing plans and strategies

All of the following types of information will most likely be collected by a human resources specialist through a job analysis EXCEPT ---.

Employee benefits options

Which one of the following measures reliability by administering two different yet comparable tests and then comparing the two test scores?

Equivalent form estimate

The use of human resource metrics is essential for ---.

Evidence-based management

Pamlico River Productions is seeking a top-level manager to oversee its finance division. Qualified candidates can be difficult to find, so the business would most likely benefit from using a(n) --- to recruit potential candidates.

Executive recruiter

Which one of the following is a graph that shows the relationships between test scores and job performance for a group of people?

Expectancy chart

According to research, each of the following work behaviors is considered important in all jobs EXCEPT ---.

Experience

Interviews tend to rate candidates who promote themselves and use impression management tactics more poorly on candidate-job fit.

False

Which one of the following is NOT one of the steps KIA UK used in their employee engagement HR strategy?

Focused on bonus-based compensation

Strategic human resource management refers to (blank).

Formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve strategic aims

The --- is a process for assigning financial and non-financial goals or metrics to the human resource management-related strategy-map chain of activities required for achieving the company's strategic aims.

HR scorecard

Which one of the following describes one of the most significant demographic trends facing the U.S. workforce?

Increased number of aging workers

All of the following are characteristics of a job posting EXCEPT ---.

Indicating the preferred number of applicants

Which one of the following was NOT a change in the economic and political philosophies that drove the globalization boom causing U.S. imports and exports to rise from $47 billion in 1960, to $562 billion in 1980, to about $5.1 trillion recently?

Instability in the world labor market

A recruiting yield pyramid is the historical arithmetic relationship between all of the following EXCEPT ---.

Internal and external candidates

--- is used as an estimate of reliability and involves administering a test with x number of items designed to assess a topic and then statistically analyzing the degree to which responses to the items vary together.

Internal comparison estimate

Which data collection method is more frequently used in conjunction with direct observation?

Interview

Which one of the following is the most commonly used selection tool?

Interview

According to experts known as human lie detectors, which one of the following characteristics most likely indicates that a job candidate is being deceptive?

Irregular breathing

In order for Hollis Construction to be in full compliance with the Americans with Disabilities Act, the manager needs a --- for each position to validate all human resource activities.

Job analysis

Which one of the following is a projective personality test?

Make a Picture Story

A(n) --- is a multi-day simulation in which candidates perform realistic tasks in hypothetical situations and are scored on their performance.

Management assessment center

Ellen is interviewing along with several other talented candidates for a position as a journalist at a newspaper. A team of interviewers will meet with all the candidates at once. The team will post problems to the candidates and see which candidate takes the lead in formulating an answer. This is most likely an example of a --- interview.

Mass

Marlena is applying for a job as an assembly worker at Honda. As part of the selection procedure, Marlena received classroom instruction and was asked to practice assembling windshield wipers onto cars. Marlena most likely participated in ---.

Miniature job training and evaluation

Race, color, religion, sex, or national origin is a motivating factor in a particular termination case, but the employee would have been terminated for failure to perform anyway. Which one of the following most likely exists in this situation?

Mixed motive

Bahar is completing an outline interview for an entry-level position in the research department of a large bio-medical firm.

Multiple choice questions

Which one of the following is information that should NOT be requested on application forms?

National origin

Which one of the following is responsible for implementing Johnson admin. Executive Orders 11246 and 11375?

Office of Fed. Contract Compliance Programs

The Big Five Personality dimensions include all of the following EXCEPT ---.

Optimism - The personality dimensions are neuroticism, extroversion, conscientiousness, and agreeableness

The basic functions of the management process include all of the following EXCEPT.

Outsourcing

Which one of the following areas is NOT a major area where human resource managers assist and advise line managers?

Performance management

As the HR manager at Johnson Manufacturing, Dante is responsible for deciding which selection tools are most appropriate. When deciding on a specific selection tool, Dante should most likely consider all of the following factors EXCEPT the tool's ---.

Persistence

When a sales job is being filled by an untrained individual, the job specifications list will most likely include --- as a way to predict which candidate will perform the job well.

Personality traits

As part of the selection process for a position at UPS, Jacques has been asked to lift weights and jump rope. Which one of the following is most likely being measured by UPS?

Physical abilities

Which one of the following involves comparing the percentage of the minority/protected group and white workers in an organization with the percentage of the corresponding group in the labor market?

Population comparisons approach

Which method for collecting job analysis information is considered best for quantifying the relative worth of a job for compensation purposes?

Position analysis questionnaire

Make a Picture Story and the Forer Structured Sentence Completion Tests are examples of --- tests.

Projective

Evidence-based human resource management relies on all of the following types of evidence EXCEPT (blank).

Qualitative opinions

What is the second step in the procedure for developing a guide for a structured situational interview?

Rate the job's main duties

A --- is used to calculate the number of applicants a firm must generate to hire the required number of new employees.

Recruiting yield pyramid

Which one of the following is the primary disadvantage of using highly structured interviews during the employee selection process?

Reduced opportunities for asking follow-up questions

According to surveys of HR managers, which one of the following is most frequently verified during an employment background investigation?

References

Which one of the following terms refers to the consistency of scores obtained by the same person when retested with alternate forms of the same test?

Reliability

Most job descriptions contain sections that cover all of the following EXCEPT ---.

Required overtime

Kevin is interviewing for a position as a public relations specialist in a communications firm. He first meets with the HR manager. Afterwards, he meets with the department manager. Finally, he meets with the company president. Kevin is most likely experiencing a --- interview.

Serial

What is the first step in the basic planning process?

Setting an objective

In regards to on-campus recruiting, which one of the following is most likely to help sell the employer to the interviewee?

Sincerity of the recruiter

Which one of the following factors plays the greatest role in determining the best medium for a job advertisement?

Skills needed for the job

Tools such as Twitter, Facebook, and LinkedIn that can be used to recruit new employees are known as (blank).

Social Media

A firm's --- should guide employment planning and determine the types of skills and competencies the firm needs.

Strategic business planning

(Blank) defines the nature of the company's business in terms of how it will match its internal strengths and weaknesses with its external opportunities and threats in order to maintain a competitive position.

Strategic planning

What is the type of interview which lists the questions ahead of time?

Structured interview

According to the CVA of 1991, an employee claims intentional discrim. can use for all of the following EXCEPT (blank).

Substantive consolidation

Which term refers to software applications used to analyze and draw conclusions from HR data?

Talent analytics

What is the most common next step in the EEOC enforcement process after a person files an employment discrim. claim?

The EEOC either accepts or refers the charge

The recent trend where in some occupations (such as high-tech) unemployment rates are low, while in others unemployment rates are still very high and recruiters in many companies can't find candidates, while in others there's a wealth of candidates is called (blank).

The Unbalanced Labor Force

Pablo wants to figure out likely future employment needs for Slate Industries by examining past organizational employment needs of the company. This is an example ---.

Trend analysis

Employers concerned about ethical and EEO violations may purchase employment tests that have been validated.

True

Interest inventories are useful for career planning because they compare the interests of the test taker to the interests of people in various occupations.

True

Which one of the following is the primary reason that firms conduct background investigation of job applicants?

Uncover false information

If a person scores a 70 on an intelligence test on one day and scores 110 when retested on another day, you would most likely conclude that this test is ---.

Unreliable

A company's business-level strategy identifies the (blank).

Ways to strengthen a firm's long-term competitive position in the marketplace

Which one of the following is identified by the FLSA status section of a job description?

Whether a job is exempt or non-exempt