Chapters 4 & 5

• All of the following values are present in most ethical decisions except

Act resonsibly

• Building ethical safeguards into a company's everyday routines is called

Institutionalizing ethics

• Typically, ethics training is offered to:

Managers

• According to a 2009 opinion poll, Americans hold a dim view of

Wall street executives

• If a manager approaches ethical issues with a self-centered approach, emphasis will be on:

economic efficiency

• If a manager approaches with benevolence in mind, he or she would stress what?

friendly relations with an employee

• A bottom line mentality in business is reflected in which statement?

o "We have to beat the others at all costs"

• By law, the financial records of publicly held companies are required to be:

o Audited by a certified professional accounting firm

• Which of the following is a typical practice in an ethics audit procedure?

o Auditor notes any deviations from company's ethics standard during the audit o Auditor brings deviations to the attention of the audit supervisor o Department managers are required to file a report with the auditor on the corrective action they took o All the Above

• Integrity-based ethics programs:

o Combines concern for the law with an emphasis on employee responsibility

• A purchasing agent directing her company's orders to a firm which she received a valuable gift, is an example of:

o Conflict of Interest

• Cross cultural contradictions arise due to:

o Differences between home and host countries ethical standards

• Under the Sarbanes Oxley Act, corporations are required to

o Have executives vouch for the accuracy of a firm's financial reports

• Mature adults typically base their ethical reasoning on broad principles and relationships such as

o Human rights and constitutional guarantees of human dignity o Universal principles of justice o Both A and B, not C

• Why should a business be ethical

o Most people want to act in ways that are right and wrong o Ethical behavior protects business firms from abuse by unethical employees and competitors o Society's stakeholders expect it from business o ALL THE ABOVE

• Business executives are finding that a trusting, ethical relationship with a business partner is:

o Often essential in conducting business

• A company that channels employee behavior in a lawful direction by emphasizing the threat of detection and punishment is:

o Operating under the compliance-based approach

• A giant step is taken toward improving ethical performance throughout the company when:

o Senior level managers signal to employees that they believe ethics is a high priority

• Utilitarian reasoning primarily considers

o The end results of an action o Distribution of benefits o Both of A and C, not B

• Which of the following is not a typical use of an ethics reporting mechanism

o To give employees an opportunity to discuss the appropriate rating on their annual performance reviews without management's influence