Check yourself Chapter 9

What are the four steps of the creative process? a. Preparation, Incubation, Insight, Verification b. Brainstorming, Marinating, Discussion, Implementation c. Preparation, Action, Implementation, Assimilation d. Brainstorming, Incubation, Insight, Discussion

A

Which of the following is NOT a common method of incubation? a. Continuing to go through regular work responsibilities without giving any thought to new ideas b. Physical activity such as jogging or swimming c. Reading or listening to music d. Routinely setting aside a day without engagements in order to allow ideas to flow

A

Which of the following is the best description of a psychological contract? a. A set of employment expectations in which the employee provides contributions to the organization and the employer returns inducements to the individual b. A written contract specifying the type of affect an employee is expected to bring to the workplace every day c. An unwritten contract between employee and employer that the employee will get paid for being in a good mood d. An agreement between two parties to behave a certain way

A

Which of the following is the best description of positive affectivity? a. An underlying stable predisposition to be optimistic and positive especially at work b. When an employee possesses a high level of specific skills that are useful to an organization c. The temporary positive emotions that come along with good news, such as a promotion d. An underlying stable predisposition to be pessimistic and negative especially at work

A

Which of the following is the best way to enhance creativity in an organization? a. Engraining creativity into the organization's culture b. Offering financial rewards for creative breakthroughs c. Ignoring the idea of creativity and letting individuals figure out innovation on their own d. Locking project teams into a room until they come up with an innovative idea

A

What are the "Big Five" personality traits? a. Agreeableness, conduciveness, neuroticism, extraversion, and adventurousness b. Agreeableness, conscientiousness, neuroticism, extraversion, and openness c. Effectiveness, conscientiousness, neuroticism, empathy, and openness d. Agreeableness, conscientiousness, happiness, empathy, and assertiveness

B

What are withdrawal behaviors in an organization? a. Harassment and theft b. Absenteeism and turnover c. When employees, often type B, become overly reserved and reclusive d. Improperly applying irrelevant skills to one's job responsibilities

B

What is cognitive dissonance? a. Consistency between the three components of an individual's attitude b. When an individual experiences inconsistency between the three components of their attitudes c. The loss of the cognitive component of an attitude d. The act by which an employee makes an unethical decision in the workplace

B

What is person--job fit? a. The style of management used to direct diverse teams b. The extent to which an individual's skills match up to an organization's needs c. The enactment of a comprehensive rotational program used to give an employee valuable experience d. An individual demanding the same amount of salary that an organization is offering

B

Which of the following is NOT a potential result of stereotyping? a. Passing up on the opportunity to hire valuable talent in the hiring process b. Practicing effective diversity management c. Behaving unethically in the workplace d. Violating federal discrimination laws

B

Which of the following is the best example of selective perception? a. A manager offers one of their best subordinates a promotion based on a track record of good performance b. A manager retains a positive perception of an employee that they like disregarding an incident in which the employee engaged in poor decision making c. Firing an employee for stealing from the organization d. Not hiring a specific job applicant because of their ethnicity and religion

B

Which of the following methods is NOT a way to increase organizational commitment? a. Involve employees in the decision-making process. b. Frequently move employees to new positions and departments. c. Treat employees fairly while offering reasonable incentives and rewards. d. Offer employees high job security.

B

Which of the following statements is TRUE? a. Type A individuals are less stressed and therefore better employees than type B individuals. b. Type B individuals are less likely to experience stress than type A individuals. c. Type B individuals are more successful than type A individuals. d. Type A individuals are less likely to experience conflict with other people.

B

What is a potential benefit of selective perception? a. The ability to disregard pieces of useful information b. The ability to make better hiring decisions c. The ability to disregard minor pieces of irrelevant information d. The ability to make judgements on people based on limited interactions

C

Which of the following is NOT a common consequence of stress? a. Lowered morale b. Burnout c. Greater engagement with work d. Accident proneness

C

Which of the following is NOT a dimension of emotional intelligence (EI)? a. Social skill b. Self-awareness c. Extraversion d. Empathy

C

Which of the following is NOT an example of dysfunctional behavior in the workplace? a. Racial harassment b. Absenteeism c. Organizational citizenship d. Incivility and Rudeness

C

Why is organizational citizenship important? a. It means that employees are happy and more productive. b. Higher organizational citizenship results in increased employee performance across the board. c. Research suggests it may play a significant role in organizational effectiveness. d. It is a cheaper way to train and assimilate new employees.

C

What is locus of control? a. The amount of informal influence an individual has at their workplace b. The extent to which an individual believes in their capability to perform a task. c. The amount of direct responsibility an individual has at their job d. The extent to which an individual believes that they are in control of their lives as opposed to being a victim of outside forces

D

What is true of many organization's wellness programs? a. They force all employees to exercise at least twice a week in order to bring down company health insurance costs. b. They install a gym and swimming pool if possible in the workplace. c. They require employees to participate in weight-loss challenges that provide cash prizes to the winners. d. They use a variety of health components to help employees deal with stress.

D

Why is person--job fit difficult to achieve precisely? a. People and organizations change in terms of skills offered and needed. b. Many organizational selection processes are imperfect. c. Even simple performance dimensions can be difficult to measure. d. All of these choices.

D