CIS Chapter 10
________ is an Apple technology that allows users to charge items to their credit card using their phone. A. Apple Pay B. XML C. MySQL D. UML E. eBay
A. Apple Pay
According to your text, Elemica's Web site for buying and selling chemicals is an example of ________ electronic commerce. A. business-to-business (B2B) B. government-to-consumer (G2C) C. business-to-consumer (B2C) D. consumer-to-consumer (C2C) E. government-to-business (G2B)
A. business-to-business (B2B)
Seventy-four percent of smartphone owners use ________, which depends on a global positioning system. A. location-based services B. BlackBerrys C. EDI D. AIS E. eBay
A. location-based services
A social commerce feature that provides consumers the ability to share their shopping experiences with others is called _________. A. social search B. collaborative shopping C. crownsourcing D. crowdshopping E. timelines
B. collaborative shopping
According to the E-Commerce Presence Map, activities such as conversation and engagement are considered a(n) ________ type of presence. A. e-mail B. social media C. offline media D. database development E. Web site
B. social media
A(n) ________ is an Internet business model that sells products directly to consumers or to individual businesses. A. market creator B. e-tailer C. community provider D. portal E. content provider
B. e-tailer
What is a social graph? A. an online graph that shows which persons have multiple accounts on more than one social media site B. A mapping of online social/retail relationships C. A mapping of all significant online social relationships D. A mapping of all significant online retail relationships E. An online graph of online social media as the relationships intermingle.
C. A mapping of all significant online social relationships
What are the two most important management challenges in building a successful e-commerce presence? A. Developing a social media presence and a news feed B. Deciding which technology to employ and developing a social media presence C. Developing a clear understanding of your business objectives and knowing how to choose the right technology to achieve those objectives D. Deciding which technology to employ and integrated security and training E. Developing a clear understanding of your competitor's strategy and knowing how to choose the right OS
C. Developing a clear understanding of your business objectives and knowing how to choose the right technology to achieve those objectives
A(n) ________ is an Internet business model in which information content is sold and distributed. A. market creator B. e-tailer C. content provider D. portal E. community provider
C. content provider
The acronym EDI stands for ________ A. excellent data exchange B. electronic data integration C. electronic data interchange D. electronic data incorporation E. e-commerce data integration
C. electronic data interchange
The global positioning system (GPS) enables ________ -based services for consumers via their smartphones. A. manufacturing B. sales C. location D. procurement E. financial
C. location
________ percent of online retailers have m-commerce Web sites. A. Thirty B. Seventy-five C. Fifty-five D. Ten E. One hundred
C. Fifty-five
BarnesandNoble.com is an example of ________ electronic commerce. A. government-to-consumer (G2C) B. government-to-business (G2B) C. business-to-consumer (B2C) D. business-to-business (B2B) E. consumer-to-consumer (C2C)
C. business-to-consumer (B2C)
________ enables the computer-to-computer exchange between two organizations of standard transactions such as invoices, shipment schedules, or purchase orders. A. Cloud computing B. XML C. Social media D. EDI E. XBRL
D. EDI Electronic Data Interchange
Shopkick is a mobile application that enables retailers to offer customers ________. A. a customized Web site B. free door prizes C. free storage similar to Dropbox D. coupons E. C2C
D. coupons
A type of Net marketplace that has experienced many failures is the _______, an independently-owned Net marketplace. A. private industrial network B. private exchange C. indirect market D. exchange E. direct market
D. exchange
The fact that universal technical standards for the Internet and electronic commerce exist lowers ________ costs, making it cheaper for merchants to sell their goods. A. customer search B. supplier identification C. product development D. market entry E. product information
D. market entry
The fastest growing type of B2C e-commerce is ________. A. auctions B. intranet C. brick and mortar D. mobile E. client/server
D. mobile
According to the E-Commerce Presence Map, activities such as education and branding are considered a(n) ________ type of presence. A. social media B. database development C. e-mail D. offline media E. Web site
D. offline media
A(n) ________ is another name for a private exchange. A. ISP B. MySQL C. VPN D. private industrial network E. Oracle
D. private industrial network
Facebook, Twitter, and blogs represent the typical platforms for the ________ e-commerce presence map. A. e-mail B. offline media C. Web site D. social media E. database development
D. social media
Buying a silver coin from an individual on eBay is an example of ________ electronic commerce. A. business-to-consumer (B2C) B. government-to-business (G2B) C. business-to-business (B2B) D. consumer-to-consumer (C2C) E. government-to-consumer (G2C)
D. consumer-to-consumer (C2C)
Newsletters, updates, and sales are activities related to the ________ e-commerce presence map. A. database development B. Web site C. offline media D. e-mail E. social media
D. e-mail
A major goal of EDI is (are) ________. A. analytics B. improved training C. ISP D. faster databases E. continuous replenishment
E. continuous replenishment
The primary benefit of disintermediation to the consumer is ________. A. complicating distribution layers to the customer B. adding distribution layers to the customer C. adding retailers for the customer D. adding distributors for the customer E. removing layers and reducing costs
E. removing layers and reducing costs
According to the e-commerce presence map, activities including conversation are a(n) ________ type or presence. A. Web site B. e-mail C. offline media D. database development E. social media
E. social media
The fastest growing form of retail trade in the United States, Europe, and Asia is ________. A. customer relationship churning B. consumer-to-business (C2B) commerce C. product services D. supplier partnerships E. e-commerce
E. e-commerce
According to the E-Commerce Presence Map, activities including newsletters are a(n) ________ type of presence. A. offline media B. database development C. social media D. Web site E. e-mail
E. e-mail
In information system, SaaS stands for ________.
Software as a Service
The ________ of the web makes it possible to deliver messages with text, audio, and video simultaneously to large numbers of people. a. Universal Standards b. richness c. information density d. global research e. interactivity
b. richness