CISM 1120 Exam 3 Ch. 12 & Ch. 15 Questions

fees for certification tests range from $50 to more than __________, depending on the type of test. a. $100 b. $800 c. $1500 d. $5500

$1500

the __________ certifications tests entry level knowledge of personal computer set up, configuration, maintenance, troubleshooting, basic networking skills, and system software. a. IBM eServer Certified Specialist b. NACSE Network Technician c. Network+ d. A+

A+

an __________ software certification test user's expertise in a variety of Adobe software including Flash and Dreamweaver. a. Adobe Certified Expert b. Adobe Certified Associate c. Adobe Acrobat d. Adobe certified desktop Support Technician

Adobe Certified Associate

the focus of the __________ is computer science education. a. independent computer consultants association b. association of information technology professionals c. association for computing machinery d. association of information systems

Association for Computing Machinery

the __________ is a professional association with more than 9,000 members consisting of programmers, system analysts, and information processing managers. a. Association for Computing Machinery b. IEEE Computer Society c. Association of Information Technology Professionals d. National Association of Programmers

Association of Information Technology Professionals

the __________ certification tests basic knowledge of installing, configuring, and operation LAN, WAN, and dial up access services for smaller networks. a. CNA b. CCNA c. CNE d. Network+

CCNA

the __________ certification tests expert knowledge in areas of internet work communications, security, routing, and switching. a. certified internet webmaster b. certified web professional c. microsoft certified IT professional d. Cisco certified internet work expert

Cisco certified internet work expert

a __________, typically hired based on computer expertise, provides computer services to his or her clients. a. IT consultant b. corporate trainer c. computer sales representative d. software engineer

IT consultant

a __________ analyzes the time required to complete a task and identifies the minimum time required for an entire project. a. GANTT chart b. use case diagram c. PERT chart d. none of the above

PERT chart

the __________ consists of many interrelated diagrams. a. project dictionary b. decision tree c. UML d. RUP

UML

a __________ is performed by end users and checks the new system to ensure that it works with actual data. a. integration b. systems c. acceptance d. unit

acceptance

vendor sponsored certifications offer many special benefits as incentives, including special technical support and __________. a. access to beta products b. stock options c. salary increase programs d. on site service

access to beta products

both the ACM and the AITP offer __________. a. chapters throughout the United States b. workshops, seminars, and conventions c. special interest groups d. all of the above

all of the above

a __________ converts the system design into the appropriate computer language, such as Visual Basic, Java, C#, and C++. a. application programmer/developer b. computer scientist c. project manager d. systems programmer

application programmer/developer

__________ certifications are sometimes called end user certifications. a. application software b. programmer/developer c. operating systems d. network

application software

a __________ ensures that if a student transfers to a college or university, he or she will receive credit for most of the courses taken at the trade school level. a. technical service b. user group c. articulation agreement d. tethered system

articulation agreement

each data element is called a __________. a. model b. attribute c. method d. object

attribute

on a __________, objects are grouped into classes. a. subclass b. class diagram c. use case diagram d. method

class diagram

__________ software tools are designed to support one or more activities of the system development cycle. a. project management b. unified modeling language c. computer aided software engineering d. object modeling

computer aided software engineering

a __________ ensures that if a student transfers to a college or university, he or she will receive credit for most of the courses taken at the trade school level. a. computer information system b. computer science c. computer engineering d. all of the above

computer information system

many post secondary schools use the ETS ICT Literacy Assessment to measure incoming students' level of __________. a. computer literacy b. application software c. hardware knowledge d. programming

computer literacy

effective __________ need a thorough understanding of available products. they also must be able to discuss computers without using technical jargon. a. computer scientists b. computer salespeople c. computer technicians d. IT project leaders

computer salespeople

__________ draw on their theoretical educational background to research, invent, and develop innovative solutions to complex software requirements or problems. a. project managers b. computer scientists c. software engineers d. programmers

computer scientists

being a __________ is a challenging job for people who like to troubleshoot and solve problems and possess a strong background in electronics. a. database administrator b. computer technician c. desktop publisher d. webmaster

computer technician

the top level DFD, known as a __________, identifies only the major process. a. context diagram b. data flow c. project dictionary d. data store

context diagram

CS computer courses typically include subjects such as artificial intelligence, data communications, __________, operating systems, application and systems programming, and systems analysis and design. a. web development b. physics c. linear analysis d. data and file structures

data and file structures

a __________ installs and monitors communications equipment and software and maintains internet/WAN connections. a. web administrator b. help desk specialist c. network security specialist d. data communications analyst/VoIP specialist

data communications analyst/VoIP specialist

converting existing manual and computer files so the new system can use them is known as __________. a. parallel conversion b. pilot conversion c. data conversion d. direct conversion

data conversion

a __________ creates and maintains the data dictionary and monitors performance of the database. a. software engineer b. database analyst c. systems analyst d. database administrator

database administrator

the number of students majoring in computer related field is __________. a. increasing b. declining c. above demand d. exploding

declining

any tangible item such as a chart, diagram, report, or file is called a __________. a. attribute b. deliverable c. actor d. operation

deliverable

the final activity in the design phase is __________. a. acquire hardware and software b. install and test the new system c. develop all of the details of the new information system d. train users

develop all of the details of the new information system

system development should follow three general guidelines: arrange activities into phases, involve the users, and __________. a. implement the system b. develop schedules c. review all proposals d. develop standards

develop standards

an object in the system that has data is called a __________. a. process b. data store c. entity d. actor

entity

a computer salesperson in a retail store is not a suitable entry level job for students major in computer related fields (true/false)

false

a security administrator reviews programs and documentation to ensure they meet the organization's standards (true/false)

false

an attribute is an item that can contain both data and the procedures that read or manipulate the data (true/false)

false

documentation should be updated only after a project is complete (true/false)

false

in detailed analysis, the systems analyst develop the proposed solution with a specific hardware or software in mind (true/false)

false

in general, a CS curriculum focuses on the theory of programming and operating systems and typically emphasizes application programming instead of system programming (true/false)

false

operational feasibility measures whether a company has the hardware, software, and people needed to support a proposed information system (true/false)

false

the main difference between a CIS curriculum and an MIS curriculum is that the ratio of business courses to computer courses is greater in a CIS curriculum (true/false)

false

the only major activity of the design phase is the development of all of the details of the new or modified information system (true/false)

false

with a pilot conversion, multiple locations in the company use the new system (true/false)

false

the final activity in the planning phase is __________. a. allocate resources b. review and approve the project requests c. prioritize the project requests d. form a project development team for each approved project

form a project development team for each approved project

a __________ verified that an application works with other applications. a. unit test b. systems test c. acceptance test d. integration test

integration test

during the planning phase, the projects that receive the highest priority are those __________. a. mandated by management or some other governing body b. suggested by the greatest number of users c. though to be of the highest value to the company d. proposed by the information technology department

mandated by management or some other governing body

a sample of the input or output that contains actual data is known as a __________. a. layout chart b. turnkey solution c. physical solution d. mockup

mockup

the purpose of __________ is to determine whether the system is inefficient at any point. a. corrective maintenance b. post implementation system review c. performance monitoring d. perfective maintenance

performance monitoring

system development cycles often organize activities by grouping them into larger categories called __________. a. entities b. phases c. methods d. objects

phases

upon completion of the __________, the systems analyst writes the feasibility report. a. detailed analysis b. logical design c. preliminary investigation d. context diagram

preliminary investigation

__________ is sometimes called structured analysis and design. a. object modeling b. process modeling c. logical design d. detailed analysis and design

process modeling

in larger companies, users write a formal request for a new or modified information system, which is called __________. a. request for proposal b. joint application design c. project request d. data flow design

project request

a __________ is a working model of the proposed system. a. program specification package b. mockup c. prototype d. logic

prototype

a __________ reviews programs and documentation to ensure they meet the organization's standards. a. database analyst b. computer technician c. quality assurance specialist d. project leader

quality assurance specialist

a __________ identifies the required products. a. request for proposal b. request for information c. request for system d. request for quotation

request for quotation

a formal request for a new or modified information system is called a __________. a. feasibility study b. logical decision c. request for system services d. decision table

request for system services

in preparing for certification, training options are available to suit every learning style: __________, online training classes, instructor led training, and web resources. a. self study b. group study c. manuals d. old tests

self study

leading __________ companies include Adobe Systems, Apple, BMC Software, Computer Associates, IBM, Intuit, McAffe, Microsoft, Novell, Oracle, RealNetworks, Red Hat, Riverdeep, Sybase, and Symantec. a. hardware b. computer security c. computer consulting d. software

software

a __________ designs and develops software. a. hardware specialist b. computer engineer c. software engineer d. project leader

software engineer

the purpose of the __________ is to access the feasibility of each alternative solution and then recommend the most feasible solution for the project. a. project plan b. system review c. project request d. system proposal

system proposal

a __________ installs and maintains operating system software and provides technical support to the programming staff. a. software engineer b. systems programmer c. systems analyst d. web administrator

systems programmer

a IT consultant typically is hired based on computer expertise and provides computer services to his or her clients (true/false)

true

a desktop or mobile application programmer/developer converts the system design into the appropriate computer language, such as Visual Basic, Java, C#, and C++ (true/false)

true

a storage administrator/analyst installs, maintains, and upgrades storage systems and analyzes a company's storage needs (true/false)

true

a system analyst is responsible for designing and developing an information system (true/false)

true

an information systems supports daily, short term, and long range activities of users (true/false)

true

application software certification sometimes is called end user certification (true/false)

true

joint application design sessions are a series of lengthy, structured, group meetings in which users and IT professionals work together to develop or design an application (true/false)

true

most certification programs do not require academic coursework (true/false)

true

perfective maintenance involves the investigation of solutions to make an information system more efficient and reliable (true/false)

true

some VARS provide complete systems, known as a turnkey solution (true/false)

true

the Association for Computing Machinery is a scientific and educational organization dedicated to advancing knowledge and proficiency of information technology (true/false)

true

a complete system is known as a __________. a. prototype b. turnkey solution c. benchmark d. mockup

turnkey solution

the function that the actor can perform is called the __________. a. class b. inheritance c. use case d. method

use case

sponsors of IT certifications include all of the following except __________. a. computer equipment and software vendors b. user groups and trade schools c. professional organizations d. independent training companies

user groups and trade schools

customers, employees, students, data entry clerks, accountants, sales managers, and owners are all examples of __________. a. moderators b. users c. actors d. scribes

users