Collaborative Healthcare - wk 1 Professional identity

The nurse manager schedules interviews with the three RNs identified. Which questions are important to ask during the interview process? Select all that apply.

"How are your conflict resolution and emotional intelligence skills?"​ "Do you have charge nurse experience?​" "What goals would you have if you were hired on this unit?"​ "Does the weekend night schedule pose any problems with your schedule?"​ "What steps have you taken to become an expert clinical nurse?"​

The chief nursing officer of an acute healthcare facility reviews the employee satisfaction comments from employees reporting to a nurse leader in charge of an intensive care unit. The nurse leader has managed the unit for less than 2 years. Which comments from the employees indicate the nurse leader is meeting the staff's expectations of a nurse leader? Select all that apply.

"I have gotten more recognition in the 6 months that I have worked here than I did in 5 years in my previous job. And not just about big things, I got a thank you note for helping a phlebotomist pick up her supply tray. FROM MY BOSS!!"​ "My manager trusts me to do my job well, including resolving conflicts with coworkers between ourselves."​ "This is the first nursing job in which I feel that leadership takes care of us through little things, like letting us switch shifts and leaving notes on my locker to say thanks for working late."​ "It is refreshing to have a boss who role models using company values to make decisions."​

A new nurse manager is reflecting on how well their current leadership attributes align with the characteristics of authentic leaders. Match the nurse manager's attributes to the corresponding authentic leadership characteristic.​

(Balanced Decision Making) Seeks input before making decisions (Internal Moral Perspective) Actions consistent with stated personal values (Relational Transparency) Peers willingly follow the nurse manager (Self-Awareness) Seeks ways to serve others

Kinds of Leadership

(Transactional) This leader is someone who values order and a more structured approach to management. (Transformational) This leadership style can inspire positive changes in those who follow. (Servant) These leaders are open-minded and not judgmental, who listen deeply and try to fully understand others. (Authentic) Leaders are true to themselves and their values. Followers gain trust and choose to follow a leader when the leader's actions reflect what they believe and value

The ______ leader directs their followers. Their behaviors can inhibit creativity and motivation of their team.​ The ______ leader guides, rather than leads their followers. The input from the team is requested and valued.​ The ______ leader trusts the team to make sound decisions toward the shared goal. This can lead to confusion if the team's skills are not advanced.

- Authoritarian -Democratic - Laissez-faire

A registered nurse (RN) with 2 years of experience on a medical-surgical unit is interested in becoming a charge nurse on the team. The RN requested feedback about their strengths and weaknesses as a leader from three colleagues. Which characteristics are leadership traits? Select all that apply.

- Offers suggestions, not demands​ - Open to feedback​ - Does not criticize​ - Involves others in decisions​ - Motivates with support ​

Which assumptions form the basis for interactional leadership theory? Select all that apply.​

- People have multiple motives for doing things. ​ - People's motives change over time.​ - Goals can differ in various situations. ​

The nurse leader of an outpatient clinic is evaluating their team dynamics. Which recently observed behaviors indicate the team has a high level of trust in the leader? Select all that apply.​

- Staff nurses take turns offering "Lunch and Learn" sessions to keep their peers up to date on changes and new evidence that impacts the clinic's practice.​ - After a treatment error was discovered, the three staff involved met to discuss how it occurred and took responsibility for their contribution to what happened.​ - Staff absenteeism during the recent influenza season was 76%, which was lower than other clinics within the healthcare system.​

The registered nurse (RN) decides to improve her leadership skills before applying for a charge nurse position. Click to highlight the three steps the RN should complete first to achieve that goal.​

- Take an assessment to discover the leadership style - Reflect on competency and capacity for authentic leadership - Interview successful charge nurses on the leadership skills needed in the role

Six months after receiving feedback, the registered nurse (RN) reaches out to colleagues for feedback on the RN's current leadership skills. Which phrases below indicate the RN is acting as an authentic leader? Select all that apply.

- Takes time to mentor and coach ​ - Seeks win-win solutions for peers and clients​ - Takes accountability for decisions​ - Acts with integrity​

The ethics committee is reviewing a recent decision involving a family whose father was at the end of his life, and the adult children could not agree on a treatment plan. The client's nurse, who was present for the consultation and contributed to the discussion, asks the medical ethicist why families struggle with a decision that seems clear to the nurse. Which statement is the best response by the medical ethicist?

-Each family member's decisions are impacted by their personal values.​

The nurse manager has received feedback from their mentor that the quality of decisions the nurse manager makes could be improved using critical thinking. Which actions should the mentor recommend the nurse manager take to increase their competence? Select all that apply.

-Generate as many alternatives as possible -Ask more questions to understand the issue

Which statement about leadership and management is false?​

-Leadership and management have individually separate and distinct skill sets.

In which situations should the nurse leader use critical thinking? Select all that apply.​

-When selecting which job applicant to hire -During an investigation of uncharged care items

The registered nurse (RN) is caring for a client with a non-healing abdominal wound infected with vancomycin-resistant Staphylococcus aureus (VRSA). To which colleagues can the RN delegate collecting a wound culture and dressing change? Select all that apply.

A newly licensed RN in their first week of orientation​ A licensed practical/vocational nurse (LPN/VN) working a double shift​ The charge nurse​ A RN from newborn nursing who was reassigned to the medical floor​

Managers should focus on which aspects of business? Select all that apply.​

Achieving results​ Controlling situations​ Decision making​ Analyzing processes

Which of these observed behaviors by the new nurse leader requires follow-up by the mentor? Select all that apply.

After hearing from several staff members that self-scheduling does not work, the new nurse manager informs them they will complete the schedule until further notice. The new nurse leader answers emails within an average of 48 hours on workdays. The company policy is within 24 hours on workdays. During a staff meeting, the new nurse leader refuses to answer questions from staff about the updated vision for the unit.

Select the correct steps of the nursing process for each aspect of Clinical Judgement.

Assessment​ Diagnosis​ Planning​ Implementation​ Evaluation

Which process is not used to support decision making by the nurse and nurse leader?

Assuming

For each leadership characteristic identified, click to specify if the characteristic is consistent with the authoritarian, democratic, or laissez-faire leadership style. Each characteristic may be consistent with more than one leadership style.

Authoritarian: - Maintains control of the team​ Democratic: - Involves others in decisions​ - Open communication - Offers suggestions, not demands​ Laissez-faire: - Open communication​ - Motivates with support​ - Does not criticize​ - Emphasis on the team, not self​

Match the leadership theory in the left column to its study focus in the right column.​

Behavioral Theory --> Nature vs. Nurture Great Man Theory --> Leader as Hero Leader-Follower Theory --> Role of Followers Transformational Leadership --> Extending Leader-follower theory System Leadership --> Interconnectedness of Issues

A newly licensed registered nurse (RN) is supervising an unlicensed assistive personnel (UPA) on the team and realizes that they didn't delegate any tasks to the UPA at the end of the day. As a result, the RN has not finished all the work needed for the day and will need to work overtime. ​ What is the most likely reason for the RN's poor time management?​

Belief that the RN is the best choice to provide client care​

After review, the nurse manager has collected information they believe to be relevant to the change in the survey results. All of the below changes occured within the past year. Which are potential root causes that may have contributed to lower employee satisfaction scores? Select all that apply. The responses with lower satisfaction scores:​ Personal values align with the organizations Meaningful work Direct supervisor is invested in the success of the team Enough time to accomplish work One open position was filled by a staff nurse Change from rotating staff nurses to serve as charge nurses to full-time charge nurses Several nurses with more than 5 years of experience applied to the full-time charge nurse position​ Four positions were available for full-time charge nurse​ Three of the four positions were filled by candidates from outside the organization.

Change from rotating staff nurses to serve as charge nurses to full-time charge nurses Three of the four positions were filled by candidates from outside the organization.

Why is relationship management a key leadership skill?​

Client care requires a high degree of interdependence on other care providers.

For each action the nurse manager considers to improve staff satisfaction, click to specify if the action is indicated, non-essential, or contraindicated.​

Contraindicated Indicated Nonessential Contraindicated Indicated

Which infection control activity is best for the charge nurse to delegate to an experienced unlicensed assistive personnel (UAP)?​

Disinfecting shared equipment

Which skill is a basic requirement for the development of sound critical thinking? ​

Evaluating

Critical thinking and decision-making are both cognitive processes that require thought. Which cognitive process steps are unique to critical thinking? Select all that apply.

Evaluating outcomes​ Analyzing cues​

The nurse leader is orienting a new charge nurse to the expected decision-making process they will share. Which of the following are the benefits of using a structured approach to decision-making? Select all that apply.​

Focuses attention ​ Organizes thoughts​ Promotes critical thinking​

Which behaviors by a charge nurse increase the trust of colleagues on the unit? Select all that apply.​

Following through on commitments to pass medications while a colleague takes a break. Maintaining confidentiality of clients and colleagues Sharing information about expected transfers from the intensive care unit (ICU) Being honest about a poor decision and asking for feedback

A nurse is appointed to a charge nurse position in a local hospital. Which term best describes this new role?

Formal leader

Which problem-based learning activities should the nurse manager use to increase critical thinking, clinical reasoning, and clinical judgement in nursing staff members? Select all that apply.

Group-based discussions​ Simulation Unfolding case studies

A month after orientation, the nurse manager is evaluating the RN's performance in terms of their weekend night RN role with the charge nurse responsibilities. ​ Which findings below indicate the RN is not progressing as expected? Select all that apply.

House supervisor called once about the RN's ability to resolve client conflict​ 92% medication administration scanning compliance​ Missed the crash cart check two nights in a row​ Clocked out an hour after the end of the shift due to charting​

For each phrase below, use the drop-down menu to indicate if it is a key characteristic of strengths-based leadership (characteristic) or a means by which leaders can identify and meet the needs of followers (identify).​ Offering Hope Thinking Strategically Building relationships Establishing trust Executing a plan Creating stability Showing compassion Influencing others

Identify Characteristic Characteristic Identify Characteristic Identify Identify Characteristic

A nurse that has been out of orientation for 3 months is asked to be in charge for the rest of the night. At 04:45, a toilet clogs in Room 105, creating an overflow of excrement in the patient's room. There is a bed open on the unit across the hall, but it has a patient assigned, coming from the emergency department. The nurse calls the staffing office to ask for that bed for the patient of Room 105. Place the item in order to demonstrate the proper ISBAR (identify, situation, background, assessment, and recommendation) communication.

Identify: "Hello, this is Amanda from the acute medical unit." ​ Situation: "The toilet in Room 105 is backing up into the bathroom and patient room.​" Background: "Maintenance had to shut off the water to Room 105 altogether, and they said that it would be a day or two until they could get everything back up and running. The patient will need to move rooms."​ Assessment: "On the acute medical unit across the hall, Room 122 does not have a patient in the room yet, although I know there is one assigned to come up from the emergency department.​" Recommendation: "Would it be possible to move this patient to Room 122 and reassign the patient coming from the emergency department somewhere else? This patient has many family members, and it would be kind not to make them move very far." ​

For each new result in the left column, click to specify if the results have improved, not changed, or declined from the previous year's results.

Improved Not Changed Declined Improved Improved

For each current observation in the left column below, click to specify if the finding indicates the new leader's skills have improved, not changed, or declined.​

Improved Not Changed Declined Not Changed Improved

The nurse manager has arrived at the nursing unit and is preparing for the day. In what order should the nurse manager address these issues? Place the issues in the order in which they should be resolved sequentially, starting with the first.​ Inadequate staffing for the nursing unit that day Complaints about new laboratory label printers not working properly The interdisciplinary team dissatisfied with client discharge delays Budgeting reports for resource allocation are due later this afternoon

Inadequate staffing for the nursing unit that day Complaints about new laboratory label printers not working properly The interdisciplinary team dissatisfied with client discharge delays Budgeting reports for resource allocation are due later this afternoon

For each potential nursing response, using your critical thinking skills, click to specify whether the response is appropriate or inappropriate for the care of the client.

Inappropriate Appropriate Appropriate Appropriate Appropriate Inappropriate Appropriate

Which statement represents an outcome of transformational leadership?​

Increased Job Satisfaction

The experienced nurse leader plans to help the new nurse leader. Click to specify if the potential action is indicated, nonessential, or contraindicated.

Indicated Contraindicated Nonessential Indicated Indicated

The nurse manager is reviewing the time on tasks record completed by a registered nurse (RN) in their third week of orientation. The nursing unit care delivery model is team nursing, which assigns a RN and an unlicensed assistive personnel (UAP) to all clients.​ For each potential intervention by the nurse manager, click to specify if the intervention is indicated, nonessential, or contraindicated when coaching the new RN.​ Help new RN identify personal barriers to effective time management​. Encourage the new RN to set aside time for planning their shift​. Require the new RN to meet with the charge nurse hourly for the next 90 workdays​. Coach the new RN on ways to decrease the impact of distractions that happen while at work​. Schedule the new RN to work with an experienced RN who manages their time well​. Remind the new RN to take time at the end of each shift to plan for their next shift​.

Indicated Indicated Contraindicated Indicated Indicated Nonessential

For each potential educational activity organized by the nurse manager, click to specify if the educational activity is indicated, nonessential, or contraindicated when coaching the newly hired RN.

Indicated Nonessential Indicated Contraindicated Nonessential Indicated Indicated

After reviewing the feedback and exploring different leadership styles, the RN determines they would like to develop their leadership skills. For each action item listed, click to specify if the action is indicated, nonessential, or contraindicated for learning more about leadership.

Indicated: - Conduct a literature search on leadership styles - ​Request input from their nurse manager Nonessential: - Interview the state governor​ Contraindicated: - Ask for feedback on social media​

The nurse manager notes it is 08:55 and looks at the to-do list for the day. Select the three actions the nurse manager should take immediately.​

Inform unit staff of the disaster and their responsibilities during the response.​ Collaborate with the charge nurse to identify the RN and UAP to report to the ED.​ Get a brief report from the charge nurse related to the clients on the unit.​

A staff nurse who serves on the facility policy and procedure committee encourages a colleague to volunteer to fill a recently opened position on the same committee. Which role is this colleague demonstrating?​

Informal Leader

A newly hired nursing director has been informed that their direct reports work together as self-directed, experienced, and focused colleagues supporting each other and the organization. Based on this information, which leadership style would be best for the nursing director to adopt?​

Laissez-faire

Based on feedback from peers, the registered nurse (RN) most closely aligns with the leadership style of

Laissez-faire

Understanding that successful managers must have qualities and influential leaders must have management skills, transformational leadership theory includes two types of leaders: Transactional and transformational. Transactional leaders focus on tasks and getting work done, while transformational leaders share a vision to empower others to achieve goals.​

Leadership Transformational Transactional Empower

______speaks at all new colleague orientation sessions to personally welcome colleagues and share their vision.​ _______informs subordinates that normal working hours will be changed in the coming year.​ ________offers bonuses to assure tasks are completed on time.​ _________ a monthly "Pulse Check" survey to receive feedback from colleagues.​_________sets a schedule for when colleagues can take breaks.​

Leadership Management Management Leadership Management

Which statement regarding leadership and management is false?​

Leadership and management have discrete skill sets.

For each characteristic, specify if it aligns with a leadership or management position.

Leadership: Less delegated authority Emphasizes interpersonal relationships May or may not be part of the formal hierarchy of the organization Management: Direct subordinates Emphasizes control and results Manipulate resources to achieve goals

Five hours after the disaster began, the nurse manager feels overwhelmed and has multiple uncompleted high-priority tasks still undone. They take a moment to plan their day, starting with a review of their actions since the disaster began. Which actions should the nurse leader recognize as procrastination? Select all that apply.​

Leaving the facility to check on an elderly relative Two 15-minute coffee breaks with friends to discuss non-work-related topics A 10-minute consultation with housekeeping to evaluate new floor wax

Both the experienced and new nurse leaders have decided to focus on increasing the new nurse leader's ability to be a servant leader. Select the four actions that should be included in the plan.

Listen without judgement when staff voice concerns over a lack of clear vision on the unit. Post the unit's vision in employee-only areas, such as the staff break room. Work with staff to identify risks and barriers to client safety and ways to remove them. Meet with each staff member to discuss areas in which they would like to improve or grow.

Select the three unwanted outcomes for which the new leader's unit is at risk if the manager's leadership skills are not improved.

Low colleague morale Falling client satisfaction scores Increased staff turnover

Which statement best describes a successful nurse leader?​

Maintain greater control over time constraints​.

For each aspect of time management listed in the left column, click to specify if it is most closely associated with leadership skills or management functions.​

Management Leadership Management Leadership Leadership Management Leadership

For each situation in the left column, click to specify the best decision-making or problem-solving model to solve the issue. ​

Managerial Decision-Making Model​ Integrated Ethical Problem-Solving Model​ Evidence-Based Approach​ Intuition Decision-Making Model​ The Nursing Process​ Traditional Problem-Solving Model

The nurse manager should schedule interviews with which three RNs?​

Nurse A​: 7 years experience; Medical-Surgical; Certified Medical-Surgical RN​ Nurse D​: 5 years experience; Hospice; Certified Hospice and Palliative Nurse​ Nurse E​: 3 years experience; Pediatric Hematology & Oncology​

For each action, click to specify if the nurse leader or licensed staff nurse is responsible for the action.​ You may refer to the National Council of State Boards of Nursing delegation model, if needed.

Nurse Leader​ -Developing delegation policies and procedures​ -Assessing effectiveness of the delegation process​ -Determining which nursing responsibilities can be delegated​ Licensed Staff Nurse​ -Basing delegation decisions on client needs​ -Evaluating outcomes of delegated care task​s

Use the drop-down options to specify the nursing role for the type of management function performed.​

Nurse Manager Staff Nurse Charge Nurse

Using the drop-down menu, match the nurse leader's action in the right column to the category in which it belongs in the left column.​

Nurture the team Be intentional with time Create healthy habits Commit to colleague development

The charge nurse working day shift on a pediatric unit is working with the staffing office to replace a registered nurse (RN) and unlicensed assistive personnel (UAP) who are unable to work the next shift. This activity falls into which category of management?​ Organizing Directing Planning Controlling

Organizing

The nurse manager is reviewing the time on tasks record completed by a registered nurse (RN) in their third week of orientation. The nursing unit care delivery model is team nursing, which assigns a RN and an unlicensed assistive personnel (UAP) to all clients.​ The nurse manager recognizes that the new RN is at risk for becoming which type of procrastinator?​

Over-doer

Match the management theory in the left column with its focus by dragging the theory to the correct focus.​

Participative Decision-Making --> Involving employees in decision making Functions of Management --> Management as a process Theory X and Theory Y --> Managerial attitudes affect employee performance Scientific Management --> one best way to accomplish a task Hawthorne Effect --> people perform better when being observed

The nurse manager is reviewing the time on tasks record completed by a registered nurse (RN) in their third week of orientation. The nursing unit care delivery model is team nursing, which assigns a RN and an unlicensed assistive personnel (UAP) to all clients.​ Three weeks later, the nurse manager and new RN are reviewing the RN's most recent time on task record. Compare the two time-on-task records below. In what ways has the RN improved their time management? Select all that apply.​

Performing tasks specific to the RN role​ Reviewing the EHR early in the shift​ Delegating appropriately​

Use the drop-down options to specify into which primary management function each manager action falls.​

Planning Controlling Organizing Directing Staffing

The nurse manager who overheard a nurse saying, "men have such a low tolerance for pain" realizes that the nurse's clients are at risk for harm due to which factor? ​

Preconceived ideas

What are the primary functions of management? Classify each option as either primary or secondary.

Primary: Planning Organizing Staffing Controlling Directing Secondary: Budgeting Evaluating Appraising Hiring Developing

The nurse leader is mentoring a new nurse whose clinical reasoning skills are limited. Before creating an improvement plan, which three skills of the new nurse should be evaluated by the nurse leader?​

Problem-Solving Critical thinking Decision-Making

For each employee satisfaction survey result that declined in the current year, click to specify if the result fall into the primary management function of planning, organizing, staffing, or directing. Each response will fall into two primary functions.​ Response rate (down 6.8%)​ Meaningful work (down 1.2%)​ Enough time to accomplish work (down 11.2%)​

Response rate (down 6.8%)​ --> Organizing, Directing Meaningful work (down 1.2%)​ --> Planning, Staffing Enough time to accomplish work (down 11.2%)​ --> Organizing, Directing

Comparing both last year's data and this year's survey results (below), which current findings require follow-up by the nurse manager? Select all that apply.​

Response rate 93.2%​ 89% of colleagues believe their personal values align 90.2% find their work meaningful​ 62.7% believe their direct supervisor is invested in the success 21.8% agree that they have enough time to accomplish

Highlight three time-wasting tasks performed by the RN that the nurse manager should follow-up on.​

Reviewing labs within normal limits ADLs for client in 314 (complete bed bath)​ Preparing room for new client

In which situation is the nurse demonstrating self-reflection to improve critical thinking? Highlight the correct response.​

Revises a plan of care after noting the client's response to interventions

During the orientation of the RN, which two actions would be the priority for the nurse manager to implement? Drag the two highest priorities to the drop zone.

Schedule the RN to work with the charge nurse Plan for the RN to attend interdisciplinary team meetings

The nurse manager is reviewing the time on tasks record completed by a registered nurse (RN) in their third week of orientation. The nursing unit care delivery model is team nursing, which assigns a RN and an unlicensed assistive personnel (UAP) to all clients.​ Which two actions should the nurse manager perform right away? Drag the two highest priorities to the drop zone.​ Highest priority actions

Schedule the new RN to work with an experienced RN who manages their time well. Encourage the new RN to set aside time for planning their shift.

A new nurse manager is working with staff nurses with more experience on the unit who are articulate, confident, and sometimes aggressive in their interactions with her. The manager feels disrespected and has heard rumors that staff blame her for decreasing unit morale. Which is the best action for the nurse manager to take first?​

Seek information about the rumors from staff

A nurse manager is mentoring a new charge nurse on time management. Which instructions should the nurse manager include to support a successful transition to the charge nurse role? Select all that apply.​

Seek opportunities to promote growth in others.​ Touch base with all colleagues every 2 hours.​ Remind colleagues to inform you of significant changes in their workload.​ Prioritize your day before you begin doing tasks.​

Click to specify the three actions the nurse manager should take within the next four weeks.​

Seek the advice of a nurse manager who scored high on the belief their direct supervisor is invested in the "success of the team" question on the most recent satisfaction survey. Schedule meetings with the four nurses who applied for the charge nurse position and were not offered the position. Observe the new charge nurses at work, scheduling time to discuss their performance after

Match the essential elements of authentic leadership to the questions that will help the nurse leaders assess their authenticity. Not all elements will be used.​

Self-Awareness: - What are my strengths and weaknesses?​ - How do I impact others?​ - How can I best serve others? Relational Transparency: - Am I genuine and do others perceive me this way?​ - Am I trustworthy and transparent?​ - Do others see me as trustworthy and transparent?​ - Do others want to follow me? Balanced Processing: - Am I objective in my decision making?​ - Have I sought out pertinent insights to inform my decisions?​ - Is there something else I might be missing even though it might be difficult for me to hear it? Internalized Moral Perspective: - Are my actions guided by my values and moral standards?​ - Are my actions consistent with my values and spoken words?

A nurse manager who takes the time to listen to staff, clients, and colleagues, empowers others through education, and seeks to understand others is using which type of leadership?​

Servant

Successful leaders demonstrate characteristics such as empathy and openness when dealing with others. Which term below demonstrates sensitivity and awareness of the emotions and moods of others?​

Social Awareness

Effective leaders demonstrate empathy to people from all aspects of society when working with colleagues to achieve organizational goals. Which term describes the skill of empathy?​

Social awareness

For each daily task in the left column, click to specify if it is the responsibility of the staff nurse, charge nurse, or nurse leader.​

Staff Nurse Nurse Leader Charge Nurse Nurse Leader Staff Nurse Charge Nurse

A charge nurse in an intensive care unit (ICU) assigns nurses to care for clients based on demonstrated competencies. Which management function is the charge nurse fulfilling?​

Staffing

Which situation best displays expertise in decision-making and problem-solving abilities as a nurse manager?​

Strategizing with staff to resolve resistance to the new electronic healthcare record (EHR) system​

The nurse manager is conducting a SWOT (strengths, weaknesses, opportunities, threats) analysis and plans to use a SWOT diagram for the implementation of a turn team to prevent pressure ulcers. Place each option in the correct area of the SWOT diagram below (image to the right is for reference).

Strengths: Teamwork between nurses is on the rise. More staff have been hired, and the culture on the unit is growing in positivity. These are internal strengths.​ Weaknesses: Staffing is an issue with unlicensed assistive personnel (UAP). The nurses have to work without the help of UAPs most shifts. These are internal weaknesses.​ Opportunities: Implementing a turn schedule on the floor would help nurses prioritize turns for their patients. ​ Threats: Due to the lack of UAP staffing, nurses may resist or refuse to start a turn team for the floor. It could change the culture of positivity that is currently growing. These are external barriers to meeting the objective.

A nurse hired to lead a busy pediatric office plans to use a transactional leadership style when dealing with colleagues. Which activities best exemplify the use of this type of leadership? Select all that apply.

The manager institutes a reward program for employees meeting goals and work deadlines. The manager promotes compliance by reminding subordinates that they have a good salary and working conditions.

For each question, specify if the statement demonstrates if the nurse is or is not using critical thinking.​ "That did not work well. How can I do it differently next time?"​ "That chair has had a broken leg for a while. When will someone do something about it?"​ "This should help the client, but is it safe?"​ "The facts are there, but what do they mean?"​ "Why does nothing go right for me?​

Yes No Yes Yes No

For each trait of a servant leader, click to specify if it is or is not a desirable trait in a registered nurse (RN).​ Be a good listener by listening to understand, not simply hear.​ Show empathy by keeping an open mind and hearing without judgement.​ Commit to developing people's growth and development.​ Channel foresight of what future events may impact the team's work, then offset predicted obstacles.​ Be aware of both self and others.​

Yes Yes Yes No Yes

Procrastination is ________ barrier to managing time. __________ procrastination is a skill that anyone can learn. The first step to stop procrastinating is to _________.

a common Overcoming identify the type of procrastinator you might be

Nurse A was chosen for the oncology weekend night RN position based on the interview. The newly hired nurse needs focused education on ________ and __________ to effectively fit the role on the oncology unit. ​

chemotherapy decision making strategies

​The nurse uses _______ and _________ to recognize, analyze, and synthesize clinical data. The nurse also makes a _________ to take action to protect the client from harm. ​

critical thinking clinical reasoning clinical judgement

The nurse manager is reviewing the time on tasks record completed by a registered nurse (RN) in their third week of orientation. The nursing unit care delivery model is team nursing, which assigns a RN and an unlicensed assistive personnel (UAP) to all clients.​ The new nurse is at high-risk for _______ and ______.

decreased critical thinking leaving the profession

Completing a client assessment is the best way to detect ______________ of the client's status, even if the nurse is not certain what is causing the change. Critical thinking skills help the nurse figure out what additional ____________ is needed to provide the ___________ care possible.

deterioration information safest

The new nurse leader is at risk of _________ due to _____________.

losing staff trust refusing to answer questions

The registered nurse (RN) is caring for a client experiencing a medical emergency and delegates passing routine medications to the licensed practical/vocational nurse (LPN/VN). Which right of delegation is the RN demonstrating?​

right task

During a weather emergency, the charge nurse delegates assuring that all window coverings are closed to the unlicensed assistive personnel (UAP). Which delegation right is the nurse demonstrating?​ Select all that apply.

right task right circumstances

The charge nurse should utilize the __________ to decide on a course of action. As the charge nurse prepares to respond, they should use _________ to deliver the message to the two nurses. _____________ will guide the decision-making process of the charge nurse. After the problem is resolved, the charge nurse should _________ their decision-making processes to continually aim towards improvement.​

traditional problem-solving model emotional intelligence critical thinking reflect upon

Managers monitor and adjust today's _______ regularly looking to ________ to meet current goals and objectives.​ Leaders look __________ and imagine the _________ that the future may bring to set direction.

work the past forward possibilities