com 101 ch 9 small groups
group vs. team
"a team is is a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and an approach for which hold themselves ***mutually accountable**" team= more concerned about teams goals/ appearence group= more concerned about individual performances
groupthink
a negative group process characterized "excessive concurrent thinking" --too isolated, too similar
information/opinion seeker
asks for information or opinions
aggressor
attacks other group members
nominal group techniques
brainstorm individually first make a collective list everyone rank all options
bad apples
dealing with them 1) make certain a coorporate climate has been made 2)dont encourage disruptive behavior 3)confront the difficult person directly
small group communication
dyad, together, sharing meaning. 3 to 20 people. 5 to 7 is the most productive amount communication between small group of people who share a common purpose and who are interdependent
gatekeeper
encourages less talkative group members to participate
individual roles
focus on individual needs and interests
task communication role
focuses on getting the job done and solving problems
blocker
generally negative and stubborn for no apparent reason
transformational leadership theory
group members are empowered to work individually high ethical standard loyal
relational communication role
helps establish groups social atmosphere
the advantages of working in small groups
higher quality decisions stimulates creativity social facilitation promotes critical thinking
style theory
how a person acts can determine how successful they are
recorder
keeps record of group activities and progress
joker
lacks involvement and distracts the group by telling jokes
trait theory
leaders are born physical and personality
harmonizer
mediates disagreement among group
secondary groups
meet principally to solve problems
energizer
motivates group members to great productivity
decision making process
phase1)orientation and primary tension phase2)conflict and secondary tension phase3)emergence phase4)reinforcement
initiator/ contributor
proposes new ideas
primary groups
provide members with a sense of belonging and affection
information/opinion giver
provides facts examples and opinions
servant leadership theory
seeks to ensure that ones needs are being met listening
orienter
summarizes what has been discussed and keeps focused
disadvantages of working in small groups
takes more time can facilitate dominators teamwork has its limits
functional theory
the leadership theory that believes leadership behaviors can be learned
expediter
tries to limit lengthy contributions
self confessor
uses the group as an audience to report non group related problems
