comm 109 ch 1-3

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The more cognitively complex we are, the more sophisticated our level of perception

true

There is a reciprocal connection between communication and self-concept.

true

Gender is determined by the biological sex of an individual.

false

according to your text, during what age period do individuals develop consistent gender identify

4-7

which of the following statements about ethnocentrism is most accurate

Ethnocentrism involves assuming that our view of our own culture is superior to any other culture's view.

your textbook discusses the relationship between communication and ethics. One principle discusses is that unethical communication

May, in fact, constitute effective communication

according to the text, which of the following statements about the relationship between gender and perception are true

Women and men learn to understand the world differently, which results in a difference in the way they communicate.

According to research on gender expectations by Deborah Tannen, male communication styles are best characterized as

a contest to preserve independence and avoid failure

when individuals are involved in a simultaneous communication process, they are involved in

a transaction

a culture with and individualistic orientation would tend to stress

achievement

many communication scholars believe that the greatest single problem with human communication is the assumption that our perceptions

are always correct

effective communication skills

are learned over time through instruction and practice

an important principle related to the basic elements of communication is that you

are simultaneously a source and a reciever

which statement best describes the relationship between attitudes and beliefs

attitudes include and evaluation of whether something is good or bad, whereas beliefs reflect the perception of whether something is true or false

instead of external factors influencing behavior you attribute the actions of others to being "that kind of person." This attribution reflects a(n)

attribution error

which of the following would be most effective at helping you improve your communication competence

avoid the tendency to assume too much about what we perceive

"Honesty is the best policy" is an example of a(n) ________, whereas "People should be honest with one another" is an example of a(n) ________.

belief and value

"Honesty is the best policy" is an example of a(n) ________, whereas "People should be honest with one another" is an example of a(n) ________.

belief, value

the tendency to fill in missing pieces and to extend lines in order to finish of complete figures illustrates what organizational process

closure

when we asses the number of mental structures a person uses, how abstract they are, and how they interact to shape the person's perceptions, we are assessing a person's level of

cognitive complexity

suggestions for improving your self concept include which of the following statements

commit to improve or change

Joshua gets up to give his business presentation and begins to sweat profusely. As he delivers his speech, his hands tremble and his voice begins to quiver. Joshua's reactions to giving his presentation reflect symptoms of

communication apprehension

the statement, "communication is a process" implies that

communication is ongoing and ever changing

which of the following principles helps provide a foundation for understanding communication

communication is systematic

After receiving an email from her boyfriend stating that their relationship was over, Erin began translating the message into her own thoughts. This process is known as

decoding

as a communication source, an individual

determines the meaning of what is to be communicated

according to the text, interpersonal communication must involve

dyadic communication

Ethnocentrism is "we-oriented," whereas cultural relativism is "me-oriented."

false

Becky decides to translate her feelings of anger into words and communicate them to Brent. In doing so, Becky enacts the process of

encoding

Aristotle, a classical Greek rhetorician, argued that communication was most effective when a speaker's character, or _____, was engaged in presenting truth

ethos (ethical appeal)

Tina dislikes a lot of television programming and therefore does not watch Tv. Tina is engaged in selective

exposure

"People should love one another" is an example of a belief.

false

A person's general self-concept is well established and relatively difficult to modify.

false

Being ethnocentric will help you improve the accuracy of your perceptions.

false

Communication apprehension is defined as the fear a person has of public speaking.

false

Men and women are equally concerned about body image, especially regarding weight.

false

Personality theorists, such as Carl Rogers, believe that our self-esteem is the single most important aspect of our personality.

false

Self-image consists of our feelings and attitudes toward ourselves as we evaluate ourselves.

false

The difference between a stereotype and a perceptual set is that a perceptual set uses categories and a stereotype does not.

false

communication is a natural ability

false

communication occurs when two people have internalized identical meanings of the same words

false

individuals who are high in communication competence will most likely have a narrow repertoire of communication behaviors

false

unethical communication is equivalent, or the same as, ineffective communication behavior

false

what we need to improve our relationship is more communication

false

regarding your understanding of "facework," which of the following tactics would be most useful

flattery

which of the following statements most accurately describes the state of gender roles in our society?

gender roles are changing

which statement is true about the effects of self concept on communication

how others see us may relate to our communication style, which in turn is a reflection of our self concept

speech communication is a diverse discipline involving a range of behaviors and situations. the common thread connecting all of these behaviors and situations is

human symbolic interaction

Self-enhancement (efforts to boost your own image) and other-enhancement (efforts to boost a target person's image) are forms of

impression management

in his assertion that "Nothing is clear in and of itself but in some context for some person," Robert Scott means that

in the process of communicating with others, one person;s perceptions are not more accurate than that of the other

which of the following is an example of a value

individuals should be more healthy

although communication can be considered both transactional and interactional, the prime function of the communication source/ sender is to

initiate the message

Josh and Mark take turns exchanging information about their plans for the day during their morning chat over coffee. Their conversation best demonstrates that communication is

interactive

according to the text, our "social self-concept" is derived from

interpersonal relationships

"communication is a personal event" describes what type of communication?

intrapersonal

feedback is an essential component of the communication process because

it serves as a corrective device

recent communication research on gender illustrates that in groups containing both males and females

males take more turns at speaking

After finishing a lecture of thermodynamics, Arleen compliments Dr. Phen by saying, "sir, that was a 'bad' lecture" to which Dr. Phen responds, "why, what was wrong with it?" which of the following statements about communication best illustrates Dr. Phen's response

meanings are in people

Your boss walks by you in the hall, gives you a report, and says, "I need you to have a summary of that report done ASAP." You take the report home overnight, summarize it, and give it to your boss the next morning. Your boss takes the summary and complains to you, "I'm disappointed that you did not get it to me by when I told you to." This example illustrates the myth that

meanings is in the words we use

Cassandra has watched the show Grey's Anatomy for years. When she began to date Caleb she wanted their relationship to be just like Derek and Meredith's from Grey's Anatomy. Cassandra's viewpoint illustrates the fact that differences in perception can be affected by

media

During his telephone interview with IBM, Aaron answers a series of questions from Angela, a supervisor in the marketing department. What type of communication best describes their conversation?

mediated communication

radio, television, telephone, and the World Wide Web are all examples of

mediated communication

I don't know why I bother taking a communication class! I simply do not have the knack for communicating very well, and will never improve!" This statement best illustrates which of the following misconceptions about communication?

natural ability to communicate

which of the following is an example of a belief

tobacco companies intentionally target youths in advertising

Kristen had a disagreement with Paul and told him that he was an idiot. Later, while apologizing, Kristen asked Paul to "forget that little comment" Kristen does not realize that

oral communication is irreversible

when you use impression management to try and boost the image of a target person, you are engaging in

other-enhancement

our self-concept is determined by

our experiences and communication with others

self esteem is defined as

our feelings and attitudes about ourselves

according to the text, self concepts are often affected by

our interactions with others and our past experiences

according to the text, stereotyping

oversimplifies and exaggerates human traits and qualities

You arrive on a new campus to participate in an undergraduate academic conference. You are not sure where to find the designated building. You see a woman dressed in a suit with a briefcase walking by and stop her to ask for directions. Since you are a student and attend college, you decided to stop her because she looked like a faculty person. This example illustrates the fact that we interpret our perceptions based on

past experiences

our interpretations of different stimuli are based on

past experiences and the opinions of others

according to the text, what is at the heart of all communication

perception

which of the following metaphors best illustrates the role that perception plats in the communication process

perception acts as a filter

According to your text, which model developed by John Kinch correctly illustrates the connection between self-concept and communication?

perception of others' responses, self-concept, behavior, actual responses of others

Kaitlin continually communicates with Tiffany as if she was still a little girl. In Kaitlin's eyes, Tiffany will always be "her little girl." This illustrates the fact that ________ can interfere with effective communication.

perceptual set

when we maintain our views even when the evidence suggests that our views are not correct, we are demonstrating

perceptual set

Angela, who is five feet tall, and Tim, who is six feet tall, both decided to test drive a car. Tim thought the car was perfect whereas Angela did not because she could not get the seat close enough to the pedals. This example illustrates the fact that ________ influence(s) our perceptions.

physical characteristics

the internet has made it much easier for people to access all types of information. Unfortunately, this has led to a greater tendency for some people to

plagiarize

i percieve that Billy likes Christy because I always see Billy making an effort to sit next to Christy in class. The organizational function of perception governing my conclusion is

proximity

the grouping of two or more things that are close to one another in space is known as

proximity

You are having a terrible day. You woke up late and your car wouldn't start. Once you got to school you couldn't find a parking place in time and on the way to class you realized that you forgot the assignment (it's on your kitchen table). You walk in the door and your teacher comments that "it is nice of you to join us." You perceive that your teacher is verbally attacking you, even though similar comments (made in jest) on other days did not seem as bad. This illustrates that ________ influence(s) the way we interpret stimuli.

psychological state

the classical theoretician who noted that communication needed to be presented by " a good man speaking well" was

quintillian

the process of perceiving combines

selecting, organizing, and interpreting information

the sorting of one stimlus from another is known as

selection

Suppose after a basketball game, the fans of Team A believe that Team B committed more fouls, while the Team B fans think that Team A committed more fouls. Assume that the officials called an equal number of fouls on each team. Which of the following organizational functions of perception would best help us understand how each team's fans viewed the facts differently?s

selective retention

which of the following statements most accurately summarizes the relationship among self- image, self esteem, and self concept

self concept consists of our self image and self esteem

impression management strategies designed to boost your own self image are referred to as

self enhancement

Beth continues to tell herself "I'm going to pass this exam . . . I'm going to pass this exam" as she prepares for her final exam in mathematics. Her expectations that eventually led to her passing her mathematics exam illustrate a(n)

self fulfilling prophecy

Brent has convinced himself that he is poor at math. When he registers for his required math class, he is convinced that he will earn a poor grade. As a result, he rarely studies, and receives a "D" in the class. This example most clearly demonstrates

self fulfilling prophecy

if you introduce yourself as a mother, part time student, or cashier at a local grocery store, you are giving some indication of your

self image

the grouping of stimuli that resemble one another in size, color, shape, or other characteristics is called

similarity

which of the following is an example of an attitude

smoking is harmful

thinking of communication as a "cure-all" is a myth because

sometimes communication can create more problems than it solves

according to the text, the essential components of communication are

source, message, interference, channel, receiver, feedback, environment, and context

Which of the following statements best illustrates the point made in the textbook about whether or not communication is reversible?

speakers must explain and compensate for improper statements

"the whole is greater than they sum of its parts" is a question that best illustrates the principle that communication is

systematic

to improve your communication competency, the book suggests that you

that you recognize that each persons frame of reference is unique

According to your textbook, males and females, in terms of gender, are relatively similar. As a result, male and female psychological differences are mainly

the result of cultural influences

the principles of effective composition and speech delivery were first studied by

the rhetoricians of ancient greece and rome

which of the following statements about culture and communication is most accurate

the way in which people communicate is primarily a function of culture

according to Erving Goffman, facework refers to the tactics we use

to present ourselves to others

Concentrating on information you want to attend (focus on) to while ignoring other information is called selective attention.

true

Cultural myopia is usually learned at the unconscious level.

true

In the perception process, selection must always occur first.

true

Our perceived self is the person that we believe ourselves to be at any given moment of self-examinatio

true

Our self-concept is primarily formed through communication with others.

true

Perceptual sets can help us make decisions more efficiently.

true

Sam touches Taylor's hand and she thinks to herself, "I wonder if that means he might ask me out on a date." Taylor is engaging in intrapersonal communication about this event.

true

a person's self-concept consists of a number of images that can be placed on a continuum ranging from positive to negative.

true

an interview is a type of interpersonal communication

true

communication includes both intentional and unintentional messages

true

communication refers to the process by which we create and share meanings

true

communication that is not intended is usually nonverbal

true

new forms of communication technology have increased the challenges associated with both presenting and receiving communication

true

which of the following would be most helpful in improving your perception competence

trust your interferences as correct

cognitively complex individuals

use "person centered" messages

the commonly held idea that competent communicators should be ethical communicators best illustrates a

value

research about gender and self concept has found that

women talk more than men about their relationships


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