comm studies quiz 2 quiz questions

Critical reading and active listening share some characteristics and benefits. What is their primary difference?

Critical reading includes written text, while active listening typically does not.

Which of the following is true of formal groups

They are task-oriented

Communication is affected by how people perceive time. In the United States, time is greatly valued, making which statement the most accurate for an American?

Time is money

Becoming a member of a secret society requires learning and understanding its cultural speech codes, which could be difficult because ______.

a relationship must first be formed

To be an effective listener you also must be ______ in hearing, or someone who pays attention to the speaker and is not easily affected by distractions.

active

Carla doesn't want to talk to her boyfriend Mark about their relationship issues, so she cancels plans so she won't have to see or talk to him. Which stage is this?

avoiding

When you get married, you are formally at which stage of coming together?

bonding

______ is when communication moves from identifying difference to restricting communication between partners.

circumscribing

Louisiana is a very culturally diverse state with a population that includes people of Creole and Cajun descent. The term for the two cultures is ______.

co-cultures

Members of an organization with a ______ system of meaning may exclude or include others who do not communicate in alignment with the group's culture.

coded

Guy and his team have a bond that many people in his organization envy. This group characteristic is referred to as ______.

cohesiveness

When people who have a relationship with one another communicate in a coordinated fashion, ______ forms within the group.

cohesiveness

A culture that stresses collaboration and working as a team would be considered ______

collectivist

Liz's eighth grade class is rewarded for maintaining perfect attendance and straight As. Her teacher often gives lectures to students and parents about the importance of students being high achievers, which is a characteristic of a(an) ______.

collectivist culture

When a speaker's message becomes too ______, he or she risks losing the attention of the audience.

complex

Because Karen's version of how the school mascot suddenly disappeared didn't make sense to Audrey, the ______ of Karen's message was questionable.

consistency

If your evaluation of a message is that it is ______, then it aligns with what you know to be true and there are no internal contradictions.

consistent

When Katie does not consult Liz and simply moves the furniture around on her own, she is using which orientation?

control

As we saw in the two examples in this video, relational climates can be either ______ or ______.

defensive; supportive

Sylvia believes that, as a mother, bullying in school should not be tolerated. Listeners who are active but ______ may miss Sylvia's reference to her relationship with her children.

disengaged

Michael seems to hear nothing but his own rhetoric when he is giving a persuasive speech. He is practicing ______.

egocentric listening

Alicia missed the most important point of her boss' presentation at a recent meeting. She should have practiced ______ listening and made a relational connection to the content of the presentation.

engaged

Contrary to claims made by scholars, Eddie does not believe that ______ leadership is a requirement for success.

ethical

______ in leadership is a complicated matter that many business, government, and community leaders disregard or take too lightly.

ethics

John has ______ bias because he believes that his culture is inherently "correct."

ethnocentric

Due to ______, a person with a great deal of knowledge and experience may not pay full attention when someone else is speaking.

experiential superiority

Culture refers only to physical location.

false

Engaged listening is another term for active listening.

false

Positive consensus seeking is referred to as groupthink.

false

Social roles ensure a group achieves its goals and is productive.

false

The United States would be considered a polychronic culture.

false

Wandering thoughts are caused by lack of interest in the topic and not by the effect on the listener's comprehension.

false

a leader has informal power when it is bestowed by a system or group

false

The Blue Team at Will's job took a vote to decide whether to pitch in to buy the boss a gift for Boss' Day. In other words, the team made a(n) ______.

formal group decision

China is considered to be a ______ culture because the level of respect given an individual is more important than the words they speak.

high context

Sam and Josh just met and are talking about the weather. Which stage are Josh and Sam experiencing?

initiating

The notion that in a group everyone relies on one another to do a specific part of the overall job is called ______.

interdependence

______ is a communication tool that is often taken for granted, which is surprising because people spend almost 12 hours per day doing this.

listening

The difference between hearing and listening is ______.

listening is active, hearing is passive

Connie comes from a long line of family members who performed on debate teams while in high school. Because they believe in focusing exclusively on the message, their culture is ______.

low-context

Electronic devices, including iPads and cell phones, may pose ______ distractions that make it difficult to give full attention to the message being communicated.

medium

Celebrating Independence Day on July 4 in the U.S. is an example of how culture can be viewed as a(n) ______ structure.

national

Which strategy for handling dialectical tensions involves compromises on both needs so they are only partly met?

neutralization

When Lindsey paid attention to the person who was speaking in the auditorium, she was employing one of the ______ of listening.

objectives

Which dialectic highlights the need to share personal information while continuing to maintain privacy?

openness and closedness

______ are cliques of group members who often complain of not being treated well, being excluded, or not being given the respect they deserve.

out-groups

Co-workers Alaina and Arthur are both taking Spanish lessons with the same tutor. They have a relationship with one another inside their workgroup, as well as ______ their workgroup.

outside

Being on "island time" - referring to the relaxed, slower pace of those who live in the Caribbean, as opposed to people who live in the U.S. - makes that culture a ______ one.

polychronic

In the second example, when Katie asks Liz what she thinks about moving the furniture, she is using a(n) ______ orientation.

problem

Rather than leadership being affected by how a leader behaves, he or she is influenced by the group members because it is a ______ process.

relational

While being an active listener is important, it is also essential that a ______ connection is established to truly be an effective listener.

relational

What theory is based on the idea that all relationships experience tension based on contradicting needs?

relational dialectics theory

Your reaction to the communication of another person is referred to as ______.

responding

Members of an exclusive club have a cultural speech code that facilitates the club's ______.

separateness

Anita is her group's task leader, making one of her responsibilities ______.

setting the agenda for the next meeting

A ______ leader cares most about making group members feel at ease and pleased with the decisions that are made.

socioemotiona

When a community of people have a similar speech practice, their communication patterns include norms known as ______.

speech (communication) codes

Allen and Matt want to form a group, but they know they need at least ______ people to do so.

three

The perception of ______, specifically the way in which people observe the past, the present, and the future, differs among cultures.

time

In the end, groups are ______ when people communicate with one another and develop bonds.

transacted

An extended pause is an example of a source distraction.

true

Characteristics of both collectivist and individualist cultures are reinforced through connections with other people.

true

Groups usually expect particular behavior from members.

true

Hearing a racial slur could distract you, causing semantic diversion.

true

Intercultural communication compares the communication styles and patterns of people from very different cultures.

true

Most of social life is transacted through communication.

true

Reflecting is sometimes referred to as paraphrasing

true

you gave expert power when you have special knowledge on a topic

true

When people speak, it is possible for others to discern their culture. Therefore, one could say that the way people talk and behave is similar to ______

wearing "cultural clothes"

How can a group member's power influence be disrupted

By refusing to acknowledge it