Comm Test 1
attitude
Jorge rushes to clean up the dinner table because he knows the football game is coming on soon. Jorge's behavior is being influenced most by his
intrapersonal communication
Julie goes over in her mind what she wants to say during her upcoming job interview. This is an example of ____
transactional
Most contemporary communication scholars agree that the ____ model of communication is the most realistic model.
Richard's sarcastic tone of voice
Susan arrives late for her date with Richard. He jumps from his chair and sarcastically says, "Glad you're here!" The relationship aspect of this message is communicated primarily by
language
a system of symbols (words or vocabulary structured by grammar rules and standards) and syntax common to a community of people
symbolic self awareness
a unique human ability to develop and communicate a representation of oneself to others through language
symbol
a word, sound, gesture or visual image that represents a thought concept, object, or experience
can make those thoughts stronger in the long run
according to this textbook, supressing stereotypical thoughts
mediated communication
any communication that is carried out using some channel other than those used in face to face interaction (cell phone, email)
principle 5
appropriately adapt your message to others
interpretation
attaching meaning
3 stages of perception
attention and selection, organization, interpretation
principle 1
be aware of your communication
3 components of self concept
beliefs, attitudes, values
concrete
if we can see, touch, smell, taste or hear a word-- messages are more clear
abstract
if we cant see see, touch, smell, tast or hear a word. messages are more difficult to understand
communication is governed by rules
implicit and explicit rules to define appropriate and inappropriate communication
gunny sacking
involves dredging up someones past mistakes or problems and linking them to the current situation
attitudes
learned predisposition to respond to a person, object, or idea in a favorable or unfavorable way
losing baggage
learning to get over nagative experiences that happened in your past is an example of
principle 4
listen and respond thoughtfully to others
noise
literal, psychological (something that is blocking your ability to listen)
material self
looking through your closet to find the "perfect" outfit for your job interview is an example of being influenced by your ____ self.
ascribed
marie and andrea are having lunch, and marie says, "one of the things that i love about you is that you are such an optimist" with respect to andrea's identity, being an optimist is a(n) ______ characteristic
3 types of selves
material self, social self, spiritual self
spiritual self
mixture of your beliefs and your sense of who you are in a relationship to other forces in the universe
effective messages
must be competent
feedback
nonverbal, verbal (response)
attention and selection, organization, interpretation
parts of the perception process
attention and selection
perceiving stimuli in your environment, choosing specific stimuli in your environment to focus on
connotative
personal and subjective
context
physical, historical, and psychological environment
denotative
restrictive and literal
channel
sight, sound, touch, taste, smell-- pathway through which messages are sent (face to face, over the phone, text message)
communication is irreversible
Even though Phillip and Tim agreed to end their arguement with each other by "starting over as if it never took place" each still felt angry toward the other. Phillip and Tim have failed to realize that
message
verbal, nonverbal (what's being said)
beliefs
way in which you structure your understanding of reality (what is true and what is false)
Communication as interaction: message exchange
when information is sent and received and feedback is given
culture bound
words are _____ ____
create, label
words have the power to ____ and ____ experience
thoughts, actions
words have the power to impact ____ and _____
attitudes, cultures
words have the power to reflect our ____ and ____
denotative, connotative
words stimulate _____ and _____meanings.
interpersonal
you and another person talking
intrapersonal communication
you communicating with yourself
self esteem
your assesment of your worth or value as reflected in your perception of such things as skills, talents, appearence etc..
self concept
your identity or subjective description of who you think you are
dyad
two interacting people
direct perception checking
"When I see our apartment is really messy, with your clothes thrown all over and dirty dishes stacked up in the sink, I don't know if you are so busy with school that you haven't had time to clean up or if you are hoping that I will clean them up after you. What is the reason?"<-- that statement is an example of
stereotyping
"Why should I talk to the professor about my grade on the test? Professors never listen to anything students say"<< this statement is an example of
3 criterea for a competent message:
1 make sure message is understood 2. message achieves intended effect 3. the message is ethical
three
A small group requires at least ____ members
communicating more actively and purposefully
During times of high uncertainty, we attempt to manage our uncertainty by
self
the sum of who you are as a person; your central inner force
impersonal communication
Telling the cashier at the gas station how much you owe and then paying her is an example of this
co-created by the sender and the reciever
The meaning of a message is
channel
The pathway through which messages pass between source and receiver is the _____
your nonverbal message is more believable than your verbal one
When there is a contradiction between your verbal message and your nonverbal message,
social self
comcept of self as developed through your personal, social interactions with others
when information is sent and received
communication as action: message transfer
when info is sent and received with a constant feedback loop
communication as transaction: message creation
mass communication
communication is accomplished through a mediated message that is sent to many people at the same time
can be difficult to understand and interpret
communication is complicated
always responsive and communicating
communication is inescapable
you can't take back what has been said
communication is irreversible
presentational communication
communication that occurs when a speaker addresses a gathering of people in order to inform, persuade, or entertain
impersonal communication
communication that treats what it is communicating to as an object or as their role ex: waiter
culture
consists of the rules, norms and values of a group of people that have been learned and shape from one generation to the next
organization
converting info into understandable patterns- allow us to make sense of what we have observed
receiver
decoding process of interpreting ideas, feelings, and thoughts that have been translated into a code. (who you are talking to)
principle 3
effectively use and interpret non verbal messages
principle 2
effectively use and interpret verbal messages
material self
elements of the self reflected in all the tangible things you own
source
encoding process of translating ideas, feelings and thoughts into a code- the source of communication
values
enduring concept of good and bad, right and wrong.
concrete, abstract
stimulate ____ and ____ meanings
words are context bound
symbols derive their meaning from the situation in which they are used
perception
the arousal of our senses; usually influenced by our self concept and self esteem
Identies can be avowed and ascribed
the fact that our identies are assigned by ourselves and others and that they are negotiated through our communication with others reflects which characteristics of identity?
self fulfilling prophesy
the idea of what you believe about yourself often comes true because you expect it to come true
human communication
the process of MAKING SENSE out of the world and sharing that sense with others by CREATING MEANING through VERBAL and NONVERBAL messages
communication
the process of acting on information
rhetoric
the process of using symbols to influence or persuade others
organizational communication
the study of human communication as it occurs within organizations