COMM4308 (Intercultural Comm) Quizzes
Which of the following statements best describes an instrumental style of communication?
A style where messages are constructed to influence others and maintain one's face.
A major difference between Eastern and Western relationships is that
Eastern cultures engage in long-term and asymmetric reciprocity.
In intercultural business encounters, one should be concerned primarily with verbal language, as nonverbal communication patterns affect interaction only marginally.
FALSE
The values of an organization often run counter to those of its microculture.
FALSE
Race and ethnicity are synonymous
False
Which of the following strategies is most likely to be used by a person from a high context culture when trying to reduce uncertainty?
Focus on the other's social background
Which of the following statements best characterizes the concept of generative grammar?
From a finite set of sounds and rules, speakers of any language can create an infinite number of sentences.
Which of the following terms refers to the study of communication via touch?
Haptics
High context collectivistic cultures generally prefer which type of communication?
Indirect and affective.
Which of the following is NOT one of the influence strategies commonly used by Japanese managers, according to Rao, Hashimoto, and Rao?
Japanese managers emphasize the needs of individual employees and the development of skills they can take to another job.
Across cultures, which of the following is generally the most preferred characteristic in a mate?
Kindness and understanding.
Which of the following terms refers to the study of communication with the body, including the use of hands, arms, legs, and face, to send messages?
Kinesics
An obliging communication conflict style is associated with
a low self-face concern and a high other-face concern
An avoiding communication conflict style is associated with
a low self-face concern and a low other-face concern
According to Confucianism, an individual's conduct in society should be guided by four principles, including
humanism, faithfulness, propriety, and wisdom
According to research, approximately how many compounds can the average human detect by smell?
10,000
Which of the following statements best describes a restricted code?
A code wherein the options are limited as to what a speaker can say or do verbally.
Which of the following channels of nonverbal communication has the highest sending capacity?
Affect displays
Which of the following channels of nonverbal communication is regarded as universal across cultures?
Affect displays
Which of the following is the best definition of a symbol?
An arbitrarily selected and learned stimulus representing something else.
Which of the following statements best summarizes the Muted Group Theory?
Because microcultural groups contribute little to the formulation of the dominant code, and are forced to communicate within the dominant mode of expression, they become muted.
Which of the following are important considerations in cross-cultural business exchanges? Choose all that apply.
Communicating agreement and disagreement appropriately to the culture. Acknowledging the partner organization's value system. Perceptions of time and timing. Building trust with business partners over days, weeks, or months.
Which of the following are components of organizational culture?
Communication channels Beliefs Values Behaviors
Which of the following is NOT a part of the micro level of Kim's Model of Intercultural Conflict?
Dialectal differences
Which of the following terms refers to the study of communication with the voice, including vocal characteristics such as volume, pitch
Paralanguage
Which of the following is not a property that distinguishes a microcultural group from the microculture in which it is located?
People are always born into their microculture.
Which of the following best describes informal space?
Perceptual space that varies according to the movement of the interactants.
Which of the following best describes fixed-feature space?
Permanent space such as walls, floors, and windows
Which of the following terms refers to the study of communication with the perception and use of space?
Proxemics
Cecil Helman suggests that people from different cultures generally attribute illness to which of the following causes?
Societal factors Factors within the individual Supernatural factors
When conducting business with your foreign counterparts, be conscious of terms and phrases that may be well understood within your corporation but misunderstood by others.
TRUE
Which of the following best defines facework?
The communicative strategies employed to manage one's own sense of favorable self-worth or self-image or to support or challenge that of another person.
The term assimilation refers to what?
The process by which an individual or microculture becomes absorbed into a dominant culture.
Which of the following statements best characterizes the Sapir-Whorf Hypothesis?
The way one thinks is determined by the language one speaks.
Which of the following statements is generally true of microcultures?
They possess some distinctive physical and cultural trait.
Which of the following statements is generally true of microcultures?
They possess some distinctive physical or cultural trait.
In large power distance cultures, direct eye gaze of a person of lower power toward a person of higher power can be interpreted as what?
Threat of challenge
In large power distance cultures, direct eye gaze of a person of lower power toward a person of higher power can be interpreted as what?
Threat or challenge
Which of the following countries is considered low contact?
United States
Which of the following statements best represents the fundamental assumption of Uncertainty Reduction Theory?
When strangers first meet, their primary goal is to reduce uncertainty and increase the predictability about the behavior of themselves and the other person.
According to Hall's classification of social distances, personal space is defined as
a comfortable distance that is about an "arm's length"
An integrating communication conflict style is associated with
a high self-face concern and a high other-face concern
The Amish immigrated to the United States to
escape religious persecution
Emblems are primarily
hand gestures that have a direct verbal translation
Microcultural group membership is typically
involuntary
Perhaps the most important consequence of a monochronic time orientation is that
it denies the natural context and progression of human communication.
When using a direct style of communication
people communicate overt expressions of intention.
Cultures that favor an exacting style of communication
say no more or less than is needed
One's conflict interaction style is based on two communication dimensions, including
self-face need and other-face need
According to the Muted Group Theory, interaction between dominant and subordinate groups is difficult because
subordinate groups have to express themselves using the dominated group's code.
The rules of grammar and word order in a language are called its
syntax
The intermediary level of Kim's Model of Intercultural Conflict refers to
the actual location and context of the conflict
The evaluation of violations of nonverbal expectancies depends largely on
the attractiveness or reward value of the violator
The amount of information contained or perceived in the environment per some unit of time is also referred to as
the information rate
According to Westin's classification of privacy, solitude refers to
the state of being free from observation of others.
Many Western societies believe that nature is
to be controlled, domesticated, and subjugated.
Some of the finest perfumes in the world contain olfactory hints of
urine
During intercultural conflict, in general, individualists tend to
use more dominating styles than collectivists
During intercultural conflict, in general, collectivists tend to
use more integrating style than individuals
During intercultural conflict, in general, collectivists tend to
use more integrating styles than individualists
Cultures that favor a succinct style of communication
value the use of concise talk and silence
The model of relational empathy assumes that
whenever two people come together and interact, they create a third culture.