Communication: What is Communication
Which of the following sympathetic responses might you say to the person in the above image?
"I'd like to understand what made you feel sad."
Why is active listening an important component of communication?
Active listening shows speakers that their thoughts are important and that you're trying to understand them.
Read the following conversation between friends and answer the question that follows. For Maxwell's birthday, he and his friends Karina and Andre wanted to see a movie. Karina asked, "What movie do you want to see, Maxwell?" Andre interrupted, "Well, I don't know about Max, but I want to see Transformers 3." Max began to speak, but Andre interrupted again, "I know, man, that you want to see that new horror movie, but I think it just looks boring." Karina looked at Max, and then said to Andre, "Andre, it's Max's birthday." Andre said, "Oh, yeah, I know. I just don't want to see that movie. I want to see Transformers 3." What could Andre change about his listening skills to improve communication?
Andre should not interrupt the conversation and wait his turn to offer his opinion of the movies.
Which form of communication, verbal or nonverbal, is more important?
Both verbal and nonverbal: Communication is best when you can see and hear the person or group with whom you are speaking.
What is communication?
Communication is the process of using words or actions to convey thoughts and emotions.
Why is it important to ask questions during communication?
Questions allow a listener to clarify misunderstandings and to acquire more information while showing interest in the speaker's ideas.
Which of the following choices is an example of a habit that can help to prevent communication breakdown?
affirming to the speaker that you understand his or her thoughts
Which type of question is the example below? Question: Did you want to go to the game today?
closed
The scenario below is mainly an example of which type of communication? A teacher oversees a class discussion in which students add their opinions to the conversation.
group
Choose the answer choice that best completes the sentence below. A conversation between two people is an example of __________ communication.
interpersonal
As Facebook, Twitter, and text messaging become more popular ways to communicate, which type of communication is eliminated?
nonverbal body language
A student regularly forgets the dates of his History tests, so he fails to prepare for them. As a result, the student currently has a D in History. What communication suggestion would you offer to help him resolve this problem?
talk to the teacher after class to ask for the test schedule and then write it on a calendar
Which of the following answers is NOT a purpose for group communication?
to cause conflict and divide people
