Communications exam 2 review

Stephen was planning a speech on the environmental impact of the eruption of Mt. St. Helens. He planned to organize his speech by starting at the area immediately around the cone, move to a discussion of the areas directly east of the mountain, then move counterclockwise to the north and west of the mountain. What type of organizational pattern was he using?

Spatial

What the listeners should know or be able to do at the end of your speech is the ________

Specific purpose.

If you want to inform an audience about three equally "risky" behaviors related to contracting HIV, which organizational pattern would work best?

Topical

Masayuki gave a speech on ways the high context values are reflected in the Japanese culture. His three main points were the language, the gift-giving customs, and the visual arts. Which pattern did he use to organize his speech?

Topical

Jose cringed as he thought about going home after work. Lately, he and Cassandra spend every minute together fighting. He used to thing the way she played with her food was cute; now he finds it annoying. What stage of relational de-escalation are Jose and Cassandra facing?

Turmoil

Instead of simply saying, "The dog slept on the chair," Emily said, "The lethargic dachshund snoozed contentedly on the overstuffed armchair." This best illustrates what principle of effective verbal delivery?

Use vivid words

According to the definition given in your book, which of the following situations would be classified as interpersonal communication?

You and your roommate are discussing a movie you just watched.

When a struggle occurs between two people due to unmet needs, this is called a(n)

conflict

The PUGSS model of conflict management is considered to be a ___________ approach, because it views conflict as a problem to be solved rather than a competition to be won.

cooperative

According to your book, the delivery style that Is appropriate to most circumstances is ________

Extemporaneous

Rey presented an informative speech on earthquakes. He described the structural causes of earthquakes, how they develop, which areas of the earth are prone to quakes, how quakes are measured, the damage they do, and what to do when one hits. The speech became dry, the audience's attention declined, and Rey's speech exceeded the time limit by three minutes. From this description, what was Rey's mistake?

Failing to narrow his topic

I. As a young child, J.R.R. Tolkien and his young cousins invented a language called Nebosh. II. As a college student, J.R.R. Tolkien invented several languages influenced by Welsh and Finnish. III. By the time he published the works of fiction for which he is famous, J.R.R. Tolkien had invented a number of Elvish languages.

Chronological

Mattie and Nancy first met each other on the job. Since they saw each other every day and worked together, they became friends. This situation best describes a relationship of ______________.

Circumstance

According to your book, the most central element in all aspects of preparing your speech is ________

Considering your audience

Comedians generally speak to get members of their audience to smile, laugh, and generally enjoy themselves. The general purpose of this type of presentation would be to _____________

Entertain

Tiffany presented an informative speech on the cognitive theory of stimulation. What type of informative speech was this?

A speech about an idea

Often, during conflict you will hear people say things such as, "What's the big deal?" or "I don't get why you are so upset!" When you hear those phrases, which stage of PUGSS model of conflict management have you not achieved?

Achieve understanding

When you are attempting to get your relational partners to recognize why you are upset, you are engaging in which stages of the PUGSS model of conflict management?

Achieve understanding

Cullen is preparing a speech about his visit to the Empire State Building. The type of informative speech he is preparing is a presentation about_______.

An object

Grace knew her speech--backward and forward. She rehearsed it over and over again, timing it to make sure she didn't run over the time limit. When she actually delivered the speech, she found herself much less nervous and much more confident than she expected to be. Which guideline for developing confidence provided in your text applies here?

Be prepared

According to Altman and Taylor's model of self-disclosure, communication between partners at the intimate level is _________________.

Both broad and deep

You are frustrated with your roommate, because (s)he hasn't been picking up around your apartment. When you tell your roommate about your feelings, you talk about some options or ideas for keeping the house clean. Your roommate suggests having one day each week devoted to cleaning, while you suggest keeping a chore chart. Discussing your various ideas about the conflict would be an example of which of the following stages of the PUGSS model of conflict management?

Brainstorm solutions

The _________ quadrant in the Johari Window represents information that is known by self but is not revealed to others.

Hidden

You have been sick and finally figured out that you have Mono. You have been missing classes, and now, you are failing because of your absences and missing assignments. You tell your instructor that you want to at least make up some of the missing work, but your instructor says that (s)he wants to be fair to all students and is worried that letting you make up the work will compromise fairness. In this example, you and your professor are engaging in which stage of the PUGSS model of conflict management?

Identify goals

A few minutes remain in the class period. The teacher assigns a student to stand before the class and give a brief speech on effective study habits. What method of delivery is used in this situation?

Impromptu

Satoshi gave a speech explaining three types of Japanese writing. Satoshi's general purpose was to ________ his audience.

Inform

Dan and Donna begin self-disclosing information about their dreams for the future, values, and religious beliefs, but they still spend a limited amount of time with one another. They are moving into which stage of relational escalation?

Intensification

Which method of delivery Is a speaker using when he or she writes out their speech word for word and delivers it from that text?

Manuscript

Marsha and Karen have been friends since grade school. They both deeply value one another's opinions, and they both play an important role in one another's life. This example best illustrates what aspect of interpersonal communication?

Mutual influence

Laura has just started a new job and is feeling somewhat anxious. She can reduce her uncertainty by which passive method?

Observing her surroundings and how people interact on the job.

A speech that discusses the low percentage of voters turning out for the past local election and then moves on to suggest the possibility of internet voting is using the organizational pattern _____________

Problem-solution

Janine organized her three statistics on organ transplants according to their significance. She saved her "clincher" point about how easy it is to indicate your willingness to donate by signing the back of your driver's license for the last point before her conclusion. What organizational principle did Janine demonstrate in this speech?

Recency effect

Yolanda was looking forward to giving her informative speech because she liked her topic--her hometown. However, when she gave the speech the audience seemed disinterested; she couldn't understand why she got such negative audience feedback. Given this information about the situation, what was Yolanda's mistake?

She was speaker-centered rather than audience-centered in her topic selection