Communications final

Which of the following is a script? a.how a coworker measures up on the dimension of intelligent-unintelligent b.the person who is the best example of a coworker to you c.the dictionary definition of a coworker d.your idea of how you should act in a specific situation with a coworker

your idea of how you should act in a specific situation with a coworker

Communication with ourselves or "self-talk" is known as interpersonal communication. T/F

False

define covert and overt conflict

Overt Conflict: Conflict expressed directly and in a straightforward manner Covert Conflict: Conflict that is expressed indirectly; generally more difficult to manage constructively that over conflict

Nathan laughs when his grandfather describes him as a "cool cat." "That's how we used to describe someone who is neat, pleasing, good," his grandfather says. "Not anymore," Nathan replies. This exchange reminds us that language is __________. a. arbitrary b.ambivalent c.ambiguous d.abstract

arbitrary

During a heated discussion, Janet says to Scott, "There's no point in talking about this any further. I'm not going to change my mind." This language is an example of __________. Select one: a.descriptive communication b.evaluative communication c.provisional communication d.certainty communication

certainty communication

The most significant potential disadvantages of group discussion are __________. Select one: a.conformity pressures, time required and under-participation b.time required, lack of leadership and over-participation c.conformity pressures, lack of leadership and under-participation d.time required, excessive cohesion and over-participation

conformity pressures, time required and under-participation

Going to the gym and exercising with a friend demonstrates which of the following rituals? Select one: a.Enrichment b.Communication c.Couple Time d.Intimate

couple time

Kimberly is irritated that Julia left and borrowed her sweater without asking. Kimberly then plays the stereo loudly when Julia is trying to talk on the phone. This is an example of __________. Select one: a.overt conflict b.offensive climate c.acknowledgment d.covert conflict

covert conflict

When Brandon begins his presentation, the audience doesn't know him and has no basis for assuming he is competent. However, during his presentation Brandon gains the trust and respect of listeners because he has good research and clear organization. The increase in Brandon's credibility during the presentation is due to __________ credibility. Select one: a.initial b.terminal c.assumed d.derived

derived

"You are a big, tough boy. Boys don't cry" Alice tells her son. Alice's statement is an example of __________. Select one: a.direct definition b.identity script c.self-fulfilling prophesy d.indirect definition

direct defintion

Suzy is really upset and she feels like throwing a temper tantrum, even though she's 20 years old. Disregarding the social inappropriateness of her behavior, Suzy beats a door and then kicks it while in a public area. In this instance, Suzy's behavior was motivated by which aspect of herself? a.emotions b.me c.cognitive self d.moral self

emotions

Which of the following is NOT a level of interpersonal confirmation? Select one: a.recognition b.acknowledgment c.ethnocentrism d.endorsement

ethnocentrism

Most nonverbal communication is instinctual; it is part of our genetic makeup. Select one: True False

false

Observing another person to learn more about them is a direct strategy of reducing uncertainty. Select one: True False

false

The most simplistic models of communication are transactional. Select one: True False

false

The basic premise underlying the communication field from its founding to present day is that effective communication skills are essential a.to stimulate and grow the economy of a society. b.to promote and spread moral and religious principles c.for personal growth and fulfillment. d.for citizens in a democracy to self govern.

for citizens in a democracy to self govern.

Jasmine is looking through a popular women's magazine. She notices that most of the advertisements deal with beauty, looking young, or losing weight. These social values in the media are examples of __________. Select one: a.direct definition b.particular others c.generalized other d.identity scripts

generalized others

Which of the following is a personal construct? a. how a coworker measures up on the dimension of intelligent-unintelligent b. the dictionary definition of a coworker c .the person who is the best example of a coworker to you d. your expectation of how a coworker will behave

how a coworker measures up on the dimension of intelligent-unintelligent

We learn our own culture's perspectives and rules by __________ Select one: a.studying about it in books b.staying isolated from others c.being born with it d.learning our language through observing and interacting with others

learning our language through observing and interacting with others

Smiles, friendly touches, shaking hands are all signs of __________ in Western societies. a.responsiveness b.liking c.politeness d.power Feedback

liking

Stuart has just started preparing a speech for his communication class. He has selected a topic and is thinking about the kind of arguments, reasoning and evidence he might use in his speech. Stuart is focusing on which canon of public speaking?

logos

The type of communication styles used by individualistic cultures which are very explicit, detailed, and precise are __________ Select one: a.ethnocentrism b.high-context c.collectivist d.low-context

low-context

The ___ stage of a relationship typically involves the use of rituals. Select one: a.Development b.Monitoring c.Maintenace d.Deterioration

maintenance

Shawn is having trouble listening effectively in his advanced philosophy course. Usually he listens well in class, but the professor in this case is so full of information and he presents such complicated ideas that Shawn has difficulty following and retaining the lecture. Shawn is experiencing a listening obstacle known as __________. a.lack of mindfulness b.message overload c.message complexity d.preoccupation

message complexity

Which of the following is not one of the three broad stages of relationships? Select one: a.Navigating b.Deteriorating c.Development d.Maintenance

navigating

Lemarr says, "I am really bummed out about not getting any job offers." His roommate, John, responds, "Sounds as if you're feeling pretty low about the response so far." John's communication is an example of __________. a.paraphrasing b.ambushing c.pseudolistening d.selective listening

paraphrasing

When you are tired, stressed, or sick, you are likely to perceive things more negatively than when you are well rested. This is an example of __________. a.expectations b.attribution c.physiological influences d.social influences

physiological influences

Brian says in his work team, "I think we need to finish talking about the history of this issue before we get into possible solutions." Brian made which type of contribution to discussion? Select one: a.task b.climate c.procedural d.egocentric

procedural

Signaling openness to other points of view while recognizing that people from different cultures differ in thoughts, actions, and values is known as __________. Select one: a.cultural absolutism b.provisionalism c.cultural diversity d.ethnocentrism

provisionalism

Caitlin is angry with her boyfriend, so she refuses to sit near him in the car or to let him get really close to her while they are walking. To communicate her anger, Caitlin is relying which type of NV Behavior (oflactics,artifacts...)

proxemics

Maggie is very nervous around devout Muslims. She thinks they don't belong in the U.S., and never tries to make any conversation with Muslims she comes across. Maggie's actions are an example of __________. Select one: a.tolerance b.ethnocentrism c.assimilation d.resistance

resistance

Don goes to class on Friday but the instructor is not present. The teaching assistant announces that the instructor is ill and there will be no class that day. When Don comes to class on Monday, he notices that students are handing in an assignment to the instructor. He discovers that the TA told students that even though there was no class Friday, they had a homework assignment to complete. Don's failure to attend to that part of the TA's message reflects which aspect of the perception process? a.interpretation b.organization c.selection d.deferred feedback

selection

Relationships which are governed more by what we do than who we are, are __________ Select one: a.personal relationships b.friendships c.social relationships d.casual relationships

social relationships

Next, Shiv says, "That's not how I see it. I think the research indicates that the market is pretty stable, but there are new competing products." Shiv's comment is which type of contribution? Select one: a.climate b.egocentric c.task d.procedural

task

A special kind of group characterized by different and complementary resources of members and by a strong sense of collective identity is referred to as a__________. Select one: a.advisory group b.focus group c.quality circle d.team

team

Gus says he wants to go out to dinner and suggests a pizza at Uno's. His best friend Jim replies, "Ah, that's where we always go. I'm bored with Uno's. Let's go somewhere different tonight." Gus says, "But I feel really comfortable at Uno's, it's so familiar." The tension between Gus and Jim reflects __________ Select one: a.the openness/closedness dialectic b.the autonomy/connection dialectic c.the dominance/subordination dialectic d.the novelty/predictability dialectic

the novelty/predictability dialectic

Which of the following is a prototype? a.the dictionary definition of a coworker b.your expectation of how a coworker will behave c.how a coworker measures up on the dimension of intelligent-unintelligent d.the person who is the best example of a coworker to you

the person who is the best example of a coworker to you

Rhetorical criticism is

the process of examining a text to see how it works communicatively

Define paralanguage

the way in which we say words (accent, tone, volume or pitch)

The early 20th century philosopher John Dewey taught that communication was important __________. a.to communicate wants and desires b.to protect the first amendment rights of Americans c.to express progressive thought through citizen participation d.to create good systems of mass media

to express progressive thought through citizen participation

The most widely used type of delivery is extemporaneous. Select one: True False

true