Communications midterm

Before we can communicate emotions effectively, we must first identify what we feel.

a. True

Most people operate at peak level when they are multitasking.

B. False

The happiest dating and married partners feel that they do not invest equally in their relationship compared to their partner.

False

The ________ model of interspinal communcitaton is the most accurate

transactional

In general masculine gender speech communities follow this communication rule

use talk to accomplish practice goal

Which of the following is a script

your idea of. how you should interact with a friend

"Stop bothering me!" and "I feel we should work as a team" are examples of:

e. counterfeit emotional language.

The counterpoint to evaluation is:

A) ​description.

All of the following are forms of confirming communication EXCEPT:

D) ​strategy.

Men generally talk more about personal feelings, especially their shortcoming or self-doubts.

False

Reciprocity of self-disclosures is more important after a relationship has become established than it is in the early days of the relationship.

False

When we disagree with someone, we disconfirm her or him.

False

Communication researchers report that evaluative communication evokes defensiveness.

True

In interpersonal relationships it is as important to affirm and accept yourself as to affirm and accept others.

True

Investments are what we put into relationships that we could not retrieve if the relationship were to end.

True

Effective listening is easy, relaxing, and requires little effort on the part of the listener.

b. False

It is nearly impossible to tell is someone is pseudolistening because they rarely give themselves away.

b. False

As soon as Barton finishes speaking, Matt jumps in and says, "Ha! I knew that's what you'd think and I can tear holes in your reasoning." He then proceeds to refute much of what Barton said. Matt has engaged in:

d. Ambushing

Which type of nonlistening actually involves listening very carefully to a message?

d. Ambushing

Which type of nonlistening involves listening only for content and ignoring the relationship level of meaning?

e. Literal listening

During a student speech, the campus landscapers begin mowing the lawn, making the student's presentation difficult to hear. The audience is experiencing ________, one of several listening obstacles.

e. Noise

The ________ view of emotions is also called appraisal theory.

e. perceptual

Which model of communication views communication s flowing in only one direction

linear

A cornerstone of effective interpseonal communication skills is

respecting what others feel and think of you

which of the following is a prototype

the person who exemplifies a friend to you

According to John Gottman, the "magic ratio" for a happy relationship is to have at least 5 pleasant interactions for every 1 unpleasant interaction.

true

The strongest level of confirmation is:

A) ​endorsement.

Which statement provides good advice for listening supportively to someone who is sharing emotions?

c. Use paraphrasing to show that you understand how the other person feels.

The counterpoint to neutrality is:

C) ​empathy.

Giving priority to one dialectal need and neglecting the other is known as:

C) ​selection.

Which type of communication is confirming because it feels open, honest, and unpremeditated?

C) ​spontaneity

A form of nonlistening is ________, which involves focusing only on particular parts of a message. a. defensive listening

C. Selective listening.

________ in interpersonal relationships involves believing in another person's reliability and emotionally relying on that person.

E) ​Trust

Marge says to Homer, "I don't want to hear it, you cannot change my mind". These statements illustrate:

E) ​certainty.

Ethnocentrism is one form of ________ communication.

E) ​neutral

12. Chelsea does not enjoy the speaker's topic, but her goal is to gather and evaluate the information being presented so she can write a report on the presentation. This is an example of:

a. adapting.

While listening to the lecture, Carlos begins to think about the things he needs to do after class, but stops himself and consciously focuses himself on the information being presented in the lecture and takes in as much as he can. This is an example of:

a. being mindful,

A form of nonlistening that involves perceiving personal attacks, criticism, or hostility in communication that is not critical or mean-spirited is:

a. defensive listening.

As after taking cooking lessons, Thelma bakes a cake for her friend Louise's birthday. When Louise sees the cake, she says, "Wow, that's so sweet. My mom always made a special cake for my birthday, and she would decorate it so elaborately." Thelma angrily replies, "Well I'm sorry that I didn't decorate the cake extravagantly. I guess I still have a lot to learn about cooking." Thelma's response illustrates:

a. defensive listening.

According to the cognitive labeling view of emotions, what occurs first?

a. external event

As the meeting stretches to three hours, Julie starts to experience a listening obstacle that involves fatigue, hunger, and having trouble summoning the energy needed to listen closely. This is an example of:

a. lack of effort.

Most scholars think that most emotions are:

a. socially constructed.

What involves controlling the outward expression of emotion?

a. surface acting

Selective listening is effective because we focus on the most important parts of a message.

b. False

Literal listening involves focusing only on the relationship-level meaning of a message.

b. false

The cognitive labeling view of emotions regards emotions as instinctual responses to external stimuli.

b. false

A common form of expressing feelings INEFFECTIVELY is:

b. speaking in generalities.

A person who controls outward expression of his or her feelings but does not control the inner feelings is engaging in deep acting.

b.False

Some researchers assert that humans experience only one kind of emotions which are based in biology and thus instinctual and universal.

b.False

Edwina feels a knot in her stomach when she received a low grade on her exam. She noticed the knot and thought it constituted evidence of anxiety. This situation illustrates:

c. the cognitive labeling view of emotions

"I really know a lot more about this than you do, so you should listen to me." This comment is an example of communication that

B) claims the superiority of the speaker.

When expressing emotions, it is best to be as general as possible.

B. False

First, identifythethreedifferent"relationaldialectics" discussed in Chapter 8.Then describe situationswithyourjob,family,friends,etc.whereyoubelieveoneofthesethree"relational dialectics" wouldlikely bebetterthananothertowards improvinginterpersonal communication.For example, "compareandcontrast"howoneofthesethree"relational dialectics" might,forexample,work better in a job setting with your employer, rather than in a personal relationship with a good friend.

The three different relational dialects are Autonomy/connection, Novelty/predictability, and openness and closeness. In openness and closeness, I think being open with a boyfriend or family member would really help with interpersonal communication. I think being open and talking constantly and telling each other what they feel helps them communicate well. I think closeness should be more with a boss because you can't really talk to your boss about your personal life because most of the time they have no time to pay attention. Now with autonomy and connection, I think being connected with people and desiring to be with them helps develop feelings and makes you have a great connection. Being independent and alone a lot does not help you have any communication with anyone therefore Itwoukl.

According to the cognitive labeling view of emotions, language allows us to move from experience to interpretation.

a. True

Describeand summarize at least two of the four "views of emotions"discussed in Chapter 7. (Consider reviewingyour answers to the recent "matching" questions" in the Midterm for ideas towards thisreply.) In your written answer, feel free to includeexamples inthe book, as well asfromour in-class discussions, as part of your reply.

There are four different views of emotions. Two of them are the organismic view of emotions and the cognitive labeling view of emotio5ns. The organismic view of emotions has three steps. First is the stimulus, the physiological response, and the emotion. The organismic view of emotion is simple, it is an emotion caused by a stimulus that causes a physiological response. This emotion says that we first experience a physiological response and then we feel an emotion. For example, if you smile which is ur physiological response then you feel happy which would be your emotion or if you make a sad face which is the physiological response then you will be sad. Another example is when you realize that you accidentally forgot your homework at home, you first get a knot in your throat or a hot feeling in your body and then you feel upset. The cognitive labeling view of emotions has four steps The first one is external event, physiological response, label for response, and emotion. This emotion claims that our labels for our physiological responses influence how we interpret those reponses An example would be if we lose our wallet and you feel a knot in your throat. You might label the knot in your throat as evidence that you feel stressed. An example that they showed in the book that really helps understand this emotion is the one about the little girl who first meets a dog. The dog throws her over and she is immediately scared. But then the mom says that she isn't scared she is startled because the dog pushed her because that is how she shows her excitement because the dog is happy to see the girl. The mom immediately changed and labeled the physiological response making it a positive emotion.

According to Goleman (1995a, 1995b, 1998; Goleman et al., 2002), people who have high emotional intelligence quotients (EQs) are more likely than people with lower EQs to create satisfying relationships, to be comfortable with themselves, and to work effectively with others.

a. True

Communication climate is the overall feeling or emotional mood between people--warm or cold, safe or anxious, comfortable or awkward, accepting or rejecting, open or guarded--that is shaped by verbal and nonverbal interaction between people.

a. True

Defensive listening involves perceiving personal attacks, criticism, or hostility in communication that is not critical or mean-spirited.

a. True

It is common to feel multiple emotions at the same time.

a. True

Mindfulness grows out of the decision to attend fully to another person.

a. True

Not surprisingly, people who engage in ambushing tend to arouse defensiveness in others.

a. True

Poor listening is a leading reason that some people don't advance in their career.

a. True

The interactive view of emotions rests on three key concepts: framing rules, feeling rules, and emotion work.

a. True

The only guidelines in listening for pleasure are to be mindful and control distractions.

a. True

We respond differently to the same phenomenon depending on the meaning we attribute to it.

a. True

14. Morgan does not want to take chemistry, because he knows he will fail the class even before taking the course. In addition, he believes that if he takes the course, he won't make any friends in the class. Morgan is suffering from which fallacy?

e. fear of catastrophic expectations

All of the following are reasons why we may refrain from expressing emotions EXCEPT:

e. too much emotion work

Commitment is a decision to remain in a relationship rather than a feeling.

true