Compendium FTC test part 2

As an ethical funeral director, when choosing a source of caskets, the most important qualification of the manufacturer should be

A strong police of up-holding their warrenty

A philosophy that focuses on the worship of a god or gods is called:

A theistic philosophy

The ethical funeral director should NOT:

Advise each family which casket they should select

An ethical funeral director is expected to be knowledgeable and give factual representation of all of the following EXCEPT

All the various religions

Which of the following terms means "related", as in related professions?

Allied

Which of the following is not considered ethical in regard to a deceased body?

Allowing a personal friend to watch the embalming procedure

Which one of the following is not a member of an allied profession, allied to the funeral profession?

Attorney

When dealing responsibly with the media, an ethical funeral director should:

Be Discrete in the information he or she releases

What is good and moral in business transactions is the definition of:

Business ethics

Which of the following is a good ethical behavior in regard to treatment of the deceased:

Cleanliness in the preparation room

A system or code of morals of a particular philosophy, religion, group or professional is called?

Code of Ethics

which of the following is a desirable characteristic of an ethical funeral director?

Compassionate

Maintaining discreet client relationships would fulfill which ethical practice?

Confidentiality

A stage of moral development in which the expectations of the social group, ie family community and nation, are supported and maintained is known as:

Conventional Stage

Which of the following consists of the rules, ideas, and the beliefs shared by members of society for living and dying, which are learned directly or indirectly:

Culture

Which of the following should not be discussed in the funeral arrangements conference:

Educational problems at local schools

All of the following ethical standards apply to the deceased while under the care of the funeral home or embalming service EXCEPT:

Embalming should be completed as quickly as possible without regard to proper case analysis

That branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions:

Ethics

All of the following statements are true of ethics, EXCEPT:

Ethics are imposed externally

When a funeral director makes funeral arrangements with a family, he/she should:

Be factual and knowledgeable

A declaration or public statement of professional standards of wright and wrong conduct - subscribe to by the members of an association - defines a/an:

Code of ethics

In regard to an ethical funeral directors relationship with competitors, which of the following is considered a proper goal?

Cooperation

A reason or desire that acts as a catalyst to spur one to a specific action is called a/an:

Motive

All of the following would be considered components of an ethical funeral director's employer-employee relationship EXCEPT:

The employee's religious background

All of the following are examples of Kohlberg's stages of moral development EXCEPT:

The moral stage

Beliefs that are held in high esteem and become the rule and guide for your life are:

values

Which of the following is a consideration in the funeral director's community relationships?

Honesty, Morality, Integrity

Which of the following is not a good personal ethical trait?

Infidelity

Which of the following would be the best example of ethnicity?

Jewish

All of the following are true of laws; EXCEPT

Laws are imposed internally

All of the following would be considered fiduciary components of pre-funded funeral arrangements EXCEPT:

Maintaining the privacy and security of the arrangements

Witch of the following is considered unethical publicity for a funeral director?

Misrepresentation of warranties

In recognizing ethical standards in his/her professional responsibility to the press, the funeral director:

Must exercise discretion in releasing confidential information

Which of the following is not good ethical behavior in regard to treatment of the deceased?

Necomania

A philosophy that does not focus on the worship of a god or gods is considered to be:

Non-theistic or atheistic

Which of the following is an allied profession or service that a funeral director may need to work with?

Organ donation

Which of he following is an ethical obligation that funeral director owes to his professional association?

Participation

The set of values, ideas and opinions of an individual or group is known as:

Philosophy

With personal effects of a deceased in his possession, the ethical funeral director should NOT:

Place them in a bag and leave them in the preparation room.

Kohlberg's stage of moral development in which moral reasoning is based on reward and punishments from those in authority is the:

Pre-conventional stage

All of the following would be considered part of a funeral director's individual/personal ethics EXCEPT:

Professional relationships

The ethical funeral director should:

Provide professional service to all who seek it.

When with a family during an arrangement conference, it is good ethical practice to:

Provide the family with documentation of all business transactions

A culturally entrenched pattern of behavior made up of sacred beliefs, emotional feelings accompanying the beliefs, and overt conduct, presumably implementing the beliefs and feelings, is known as

Religion

When making pre-need arrangements. a good ethical practice is to:

Secure all funeral home records in a safe place

With regard to colleagues, an ethical funeral director should be willing to do all of the following EXCEPT:

Share profits with less fortunate funeral directors

Moral principles that vary with circumstances are referred to as:

Situational ethics

Which of the following denotes good professional ethics in community relationships?

Speaking to a local church group concerning the value of the funeral

Which of the following is a rule of ethical conduct that is found in most major religions?

The Golden Rule

With respect to ethics, the term citizenship refers to:

The behavior or character of an individual viewed as a member of society

Ethics is probably best defined as:

The discipline of dealing with moral duty and obligtion

If a person considers universal moral principles to supersede the authority of the group, he or she is complying with which of Kohlberg's stages of moral development:

The post-conventional stage

If a person complies with the laws of his or her community solely because of fear of going to prison, which stage of Kohlberg's moral development are they complying with?

The pre-conventional stage

Law is defined as:

The rules that govern society

The state Attorney General of a given state requires a $10 fee for each pre-need contract written. This would be an example of:

a law

In reference to ethics, advice given to someone else to help them with a problem is termed:

counseling

Which of the following is a reason to have continued education in funeral service?

good for self improvement

Fidelity to moral principles is a definition of:

integrity

A term that is synonymous with ethical, and refers to the customs, values and standards of practice for a group, age or theory intended to be timeless is:

morality

In regard to professional boards - the State Boards - the ethical funeral director should not:

only abide by the rules that he/she agrees with

According to Kohlberg, the state of moral development in which the individual considers universal moral principles with supersede the authority of the group is called:

post-conventional stage

Kohlberg's stage of moral development in which the individual is characterized as not understanding the rules or feeling a sense of obligation to them:

pre-moral stage

With respect to pre-need funeral arrangements, all of the following records should be kept on file at the funeral home except:

preferences of family members who have not signed the contract

In regard to employer-employee relationships, the ethical funeral director should:

provide environmentally safe working conditions

In regard to employer-employee relationships, the ethical funeral director should:

provide thorough training and an employees hand-book

In maintaining a high standard of conduct with a competitor, the funeral director would be wise to:

respect the bereaved family's choice of a funeral establishment

Which of the following is not a good example of ethical employer-employee relationships?

Favoritism

Which of the following is an example of unethical publicity?

Fraudulent promotion

Which of the following is considered to be a component of a funeral director's individual relationships?

His or her relationships with family

Which of the following terms is defined as having a sense of honor, and fair dealings?

Honesty