Competitive Intelligence
old way of competing with competitors
"out do" them
new way of competing with competitors
"out know them"
what is the new way to do business?
AI
PESTEL forces
Politics, Economics, Social, Technology, Environmental, Legal
Porter Forces
Suppliers, New Entrants, Governments, Customers, Substitutes, Complements, Rivals,
What does VUCA stand for?
Versatile, Uncertain, Complex, and Ambiguous
consumer never expects what
a discount
where might a business get AI
ai specialist ; partnership
market forces
all about competitors, internal/external databases
eyeball method
all about views; low-cost method to distribute your content
white water world
also known as a VUCA world, is characterized by hyper-connectivity, radical contingency, and speed of change
what is an intelligent company?
an "out knowing organization"
average lifespan of a smart phone app
as low as 30 days
what is the trend with disruptive innovations
as tech progresses they are going to happen more often and be able to get to market quicker
once the winning product company loses their edge, they likely go _________
bankrupt
product life cycle
bell curve - early, shake cut, late
boundaries
budgets and people
what is a way to monitor competition
business license; allows you pre preemptively see who is new in your industry
tesla
can change tech at any time and the tech of their older models
new way of information
companies now want info exchanged internally
old way of information
companies use to silo their information
competitive intelligence is all about
competitors
intangible business model
content, accessibility; can use tech to lower cost
shake cut
customers decide who is out
how does technology make it easier to differentiate our strategy?
decreases costs, increases market share, helps us to attack new markets
wicked problems definition
difficult to define and inherently unsolvable
greatest threat to employees
employers destroying them in between e.g you don't need to use the computer anymore for your new role
mega trends
empowerment, polarization, hyperconnectivity, disengagement, aging, dematerialization, aging, scarcity, blurring boundaries, erosion of governance, displacement
early warning system
events, curate, meta tag, report
competition professionals will have to know _______- about a company
everything
traditional publishers have
failed, merged, or bought out
advantages of AI
faster, cheaper than humans, understanding is quicker with tech
profits are
fickle
COVID and AI
fit bit and smart watches were able to detect oxygen levels in blood to detect covid
one thing we do wrong
go for the late market (late majority, laggards) and targeting traditional consumers
companies are not all the same, they have different
goals and starting places
people boundaries
how many people to assign or remove from a project?
budget boundaries
how much money are we going to sped
new way of thinking
in ecosystems
old way of thinking
in systems
sustaining disruptions
incremental improvements in markets ; two types
ci professional deals with an entire
industry, not just the business
competitors will need to look
into your company
rule based learning
just the rules; a person who inputs the information knows the rules of the analysis ; set of logical rules for the AI designed by a human expert
success factors of AI
large data sets low-cost data storage and computing power need good money to hire AI engineer money, we need AI to make algorithms
how to spot your competitions weakness
look at what they do not do well look at what changes they have made
competition can take market share through what ways
lower prices, more features
AI strategies that businesses use
moonshot - high risks; not a lot around ideally you have lots of small ai projects grouped together to succeed
publishing industry
most is self-published content with no printing
AI benchmarks are going to be where
not in the industry, but in your respective company
new way of structure
now its more of a networking structure
problems with traditional publishers
number has shrunk; authors couldn't get picked up by them
deep learning
opaque; we put info in and the AI just does it ; we do not know where it goes, e.g banks cannot do this kind of learning
what happens when we do this?
other companies come in with the same new tech but slightly different, examples Is Lyft having an easier time expanding because people were used to Uber
types of forces
porter's, pestel
supplier is what type of relationship
power
availably is the #1 thing and then what
price
goals in business
profit, how big they want to get in the future lifestyle business - owner likes it how it is and is going to try and keep it that way
business environment equation
profits - relationship = customers, suppliers, competition
wicked problems are
relentless have no real solution/structure can define/solve it can't determine cause and effect overlapping shareholder concerns
which two PESTEL forces are the most dominant?
society and technology
competitive intelligence is not
spying, illegal
SCIP
strategic competitive intelligence professionals
the best place to start or commit to AI is in your
strategy
old way of structure
structure was rigid
types of disruptios
sustaining(incremental) - Disruptive (radical) , evolutionary, revolutionary
"locked - in"
switching costs can be locked in to a product, also known as learning costs
general AI
take over the role as a human; where AI has evolved to be equal to or better than human intelligence allowing for computers to take over the human mind
competency enhancing
taking your skills and putting them to better use
business models have shifted from _______ to ______
tangible ; intangible
revolutionary
tech developments that radically change markets ; signaled well in advance
evolutionary
tech enhancements that are a continuation of previous improvements
wicked problems
tend to be social or economic
AI tasks
test for monitoring processes measuring things making recommendations w/ analyzed data
aging
the changes in values, cultures, and priorities across generations
erosion of governance
the decline in traditional world order
blurring boundaries
the emergence of business ecosystems across traditional silos
hyperconnectivity
the emphasis on interconnectedness and collective behavior
disengagement
the evolution of ways in which we communicate and interact
empowerment
the growth and reinvigoration of ideas and self-work by the individual
displacement
the movement of people, ideas, and challenges across the globe
polarization
the role of divisiveness and divergence; individuals are free to have their own set of values and opinions
dematerialization
the shift in value structure from physical intellectual
scarcity
the unsustainable consumption of our natural resources
businesses are competing with ------- in terms of AI
themselves
What happens to small businesses with the rise of AI
they have less time and money to dedicate to it larger business will level the smaller ones
the great interconnectors
traditional publishing firms use their proprietary data services as a base the major consulting firms with strong AI capabilities niche online AI-based firms like Alt Dela, or CI/BI firms End users, such as the larger firms using existing in house knowledge
ai is expected to____ initially and _____ in the long run
underperform ; overperform
Ai will affect everything equally or unequally
unequally, big businesses will have the upper hand
disruptive disruptions
unexpected, brings radical change to the market started in a niche market before moving to an existing one
tangible business model
we could control IT, branding, supply chain, sales, minimize costs, buying power
life cycle of markets
we expect products to go up and down
biggest public concerns
weaponization of data security (data) transparency of AI is AI going to empower everyone or just some people is AI going to engage everyone with it or just certain languages are we going to be safe?
the biggest casualty in the publishing industry
what happened to newspapers
narrow AI
when AI is focused on a single and very focused goal
LinkedIn talent solutions
you will need to give the site more and more data they will give this info to companies problem is LinkedIn ranking applicants automatically companies will end up taking whatever this ranking gives them company thus loses control