Computer Hardware Final

Alexa is asked to upgrade the memory on a desktop computer. Which component will she replace? - SO-DIMM - SSD - Flash memory - DIMM

- DIMM

Sharon believes the computer she is troubleshooting is having problems with the hard drive. She wants to test her theory and finds an older, known, good, SATA drive in the spare parts bin but notices the gold conductors in the SATA power connector are very distressed. Sharon also realizes that the spare drive also has a 4-pin power connector. What type of power connector will Sharon need to supply power to the hard drive? 4-pin P1 connector 4-pin Aux connector 4-pin Molex connector 4-pin 12 V connector

4-pin Molex connector

Sarah needs to connect to a console port on an enterprise switch. Her laptop does not have the correct port. When she mentions this to her boss, he tells her that they have several older laptops in a closet with RS-232 ports. What type of connector does the laptop have? A 15 pin three row D-shaped connector A rectangle with a blue connection in the middle A 6 pin round connector that is purple A 9 pin two row D-shaped male connector

A 9 pin two row D-shaped male connector

Stephen has an older monitor that he uses for presentations. Recently, Stephen has noticed that a certain spot on the monitor does not change when he shows his presentations. The spot does not display the colors and stays dark when the screen is white. What might be the problem with Stephen's video issue? Dead pixel. Video card overheating. Video drivers are out of date. Monitor's inverter is failing.

Dead pixel.

Delonte has been using his computer at work every day for two years with no problems. The nature of his work requires him to frequently create and delete test files of different types and sizes. However, he is starting to notice that his computer is slowing down. What Windows tool can be used to verify Windows is relocating data to help with performance? Computer Management Defrag and Optimization tool Defraggler Disk Cleanup

Defrag and Optimization tool

Which of the following two settings can be configured via the BIOS/UEFI setup screen? Enable Virtualization Windows driver status Which POST tests to run Screen saver timeout value Change the boot sequence

Enable Virtualization Change the boot sequence

You recently installed a new RAID controller card in a PCIe expansion slot on your computer. After setting up the controller, you transfer data from the backup you created over to the computer. When you finish the setup, you turn the computer off and return it to its normal location. When you turn the computer on, you immediately receive the error message, "RAID not found. "What might be the problem? Power supply could not support the RAID controller. Motherboard could not support the RAID controller. Expansion card failed or became unseated. Hard drives in the RAID have failed.

Expansion card failed or became unseated.

Your computer system loses power while you are working on a project for a very important client. When the computer restarts, you hear continuous short beeps coming from your computer, and the monitor is showing no signal. What do the beeps mean? POST has passed, and your computer is working properly; you should check the video cable. POST has failed, and you should research the BIOS beep codes. Processor has failed and needs to be replaced. RAM should be reseated in the DIMM slots on the motherboard. Motherboard needs to be replaced.

POST has failed, and you should research the BIOS beep codes.

A network technician is on a service call at a remote residential location. He forgot to take some Ethernet cables and needs to make one. What type of connector will he need on both ends of the cable? RJ-45 RJ-11 DB9 USB

RJ-45

A processor housing that contains more than one processor is referred to as what term? - Multithreaded processor - Multicore processor - Multiprocessor platform - Multihoused processor

- Multicore processor

A network technician is on a service call at a remote residential location. He forgot to take some Ethernet cables and needs to make one. What type of connector will he need on both ends of the cable? - RJ-45 - RJ-11 - DB9 - USB

- RJ-45

What are two resources that may be useful in disassembling a laptop computer? - Service manual - Part brochures - User manual - Diagnostic software

- Service manual - User manual

When selecting a processor to match system needs, what features should you NOT consider? - Reviews of processors, including benchmarks and comparisons to other processors - Processor's ability to multitask, the number of cores, and multithreading abilities and which programs can make use of the abilities - Balancing the performance and power of the CPU with the entire system, including graphics adaptors and hard drives - The latest and most powerful processor available because the performance benefit will far outweigh the cost

- The latest and most powerful processor available because the performance benefit will far outweigh the cost

When is it okay to touch the inside of a computer that is turned on? - When disassembling the computer - When using a multimeter to measure voltage output - When reassembling the computer - When you are wearing a wrist strap

- When using a multimeter to measure voltage output

Which statement best describe when you would need to use a Thunderbolt 3 port as opposed to a DisplayPort or an HDMI port? - When you need to transmit a digital and analog video signal on the same port and cable - When you need to transmit video, audio, data, and power on the same port and cable - When the system is missing a DVI and/or VGA port to transmit video and audio signals - When you do not have a DVI to VGA adapter to convert digital signals to an analog format

- When you need to transmit video, audio, data, and power on the same port and cable

What type of socket ensures that even force is applied when a processor is being installed in the socket? - ZIF - FM2 - LGA - AM3

- ZIF

PCIe slots have designations that represent the number of lanes used to carry data. Which of the following is a valid designation? x1 x4 x8 x16 All of these choice

All of these choice

You install a new peripheral, but it does not work. Then you remember about the drivers. Where can check to see if they were installed automatically? Device Manager Control Panel Peripheral Manager Programs and Features

Device Manager

Bola is upgrading some peripherals devices connected to his computer. He buys a new webcam, gaming keyboard, and a card reader. What approach should he take when installing the peripherals? Windows has generic drivers so connect all devices at once and then reboot. Install all the drivers first, connect the peripheral devices, then reboot the system. Install one peripheral at a time, reboot, and make sure it works before proceeding. Connect all peripheral devices first, install the drivers, and then restart the system.

Install one peripheral at a time, reboot, and make sure it works before proceeding.

Lucas works at a small production company that receives contracts to perform high-end video editing and rendering. He needs to buy systems with the ability to write 30 Gb/sec to a storage medium. What standard should the systems support? eSATA SATA 3.x SATA Express NVM Express

NVM Express

David has a laptop that is having a problem with the video system. Initially you thought the problem might be the backlight, but in your research discovered it does not have a backlight. After additional troubleshooting you determine the laptop needs a new screen. What type of screen should you get for the laptop? LED OLED CRT Plasma

OLED

A software development firm needs to test a high-end application on a system with a family of 64-core AMD processors. Which processor will meet their needs? Ryzen Threadripper Ryzen with Graphics Athlon with Graphics Athlon Pro

Ryzen Threadripper

James added a new video card and needs to get a power supply that will have enough power to run the new card. When researching the new power supply, what feature does James need to look for to make sure he has enough power to run his computer with the new video card? Form factor Wattage Dual voltage option 80 Plus Gold rating

Wattage

Under which three of the following conditions would you be inclined to flash (update) the BIOS/UEFI? - Errors are displayed when you are trying to install a new OS - When an error message indicates the OS is not found - When a new version of the BIOS/UEFI is made available - You want to incorporate new features on the motherboard - When you want to upgrade the central processing unit

- Errors are displayed when you are trying to install a new OS - You want to incorporate new features on the motherboard - When you want to upgrade the central processing unit

An entrepreneur wants to design and produce memory modules that meet industry specifications. To increase memory performance in servers the module should use technology to hold and amplify the signal just before the data is written to the module. What technology should the memory modules include? - ECC - Registers - Parity - CAS

- Registers

Motherboards may contain which three of the following ports on the I/O panel? - USB ports - SATAe - RJ-45 LAN port - HDMI, DVI, and/or DisplayPort - PCIe ports

- USB ports - RJ-45 LAN port - HDMI, DVI, and/or DisplayPort

Your customer wants to build a new computer and needs to make sure he orders the correct power supply for his machine. What should you tell him to check to make sure he orders the correct power supply? (Select all that apply.) Wattage requirements RAM requirements Type of cooling Form factor Number of hard drives Video requirements

Wattage requirements Form factor Number of hard drives Video requirements

You are researching RAM for a computer you are building for a friend who will be using the system as a home office server for a small business. She wants the added protection so the computer will not crash due to a memory error. What type of RAM should you consider purchasing? Unbuffered Buffered ECC Registered

ECC

A few users need to connect an external monitor, external keyboard and mouse, and to a wired network cable to their laptop while visiting a remote office. The laptops are not from the same manufacturer. Which of the following devices will allow the users to connect their laptops to the external devices? USB to RJ-45 dongle Expansion card Port replicator Docking station

Port replicator

What is the set of rules and standards that any two entities use for communication? Bus Protocol Traces Lanes

Protocol

A field service technician is replacing a server motherboard that supports CPUs with multithreading capabilities. The technician notices the motherboard has four processor sockets. If each socket supports a quad-core processor, how many logical processors does the system appear to have? - 4 - 8 - 16 - 32

- 32

For maximum efficiency and performance, a highly tuned and specialized application needs to run on a system capable of handling exactly 16 threads at the same time from the operating system. Which two of the following will best meet the specified requirement? - A motherboard with four dual-core processors. - A system board with two quad-core processors. - A system with a 64-bit operating system installed. - A system board with four quad-core processors. - A motherboard with two 8-core processors.

- A motherboard with four dual-core processors. - A system board with two quad-core processors.

At what point during the motherboard installation should you install the motherboard drivers? - Before applying power for the first time - After the POST successfully completes - Only if you get a blue screen of death when Windows boots - After Windows successfully boots without errors

- After Windows successfully boots without errors

Which statement is NOT true regarding Alder Lake chipsets? - Alder Lake is used with the LGA1700 socket. - Alder Lake belongs to the Z690 chipset family. - Alder Lake processors can have up to 8 cores. - Alder Lake processors include Core i5, i7, and i9.

- Alder Lake processors can have up to 8 cores.

What two different types of firmware may be used on motherboards? - BIOS - POST - UEFI - CMOS

- BIOS - UEFI

What is the most likely result of a correctly installed processor, but an incorrectly installed cooler? - Powers on, stays on, but the system freezes and nothing else happens - Boot process begins, but the system suddenly turns off after a short period - You press the power button, but the system does not power on at all - BIOS/UEFI setup does not recognize the processor correctly

- Boot process begins, but the system suddenly turns off after a short period

What three characteristics are true about SRAM and DRAM? - SRAM and DRAM both need to be refreshed with the same frequency. - Both are considered volatile because they only hold data while power is on. - SRAM is faster than DRAM because it does not need to be refreshed. - DRAM is closer to the CPU than SRAM because it has a 64-bit data path. - The type of memory used in a memory cache is SRAM because it is faster.

- Both are considered volatile because they only hold data while power is on. - SRAM is faster than DRAM because it does not need to be refreshed. - The type of memory used in a memory cache is SRAM because it is faster.

Maria has a laptop with a motherboard that is beyond repair. She comes to your computer repair shop and requests that you replace the motherboard. What are two of the most likely responses you will give her? - Buy a new laptop because replacing it will be more cost-effective than repairing it. - You thank them for their business, tell them how much it will cost, and how long it will take. - You assure the customer it is not the system board because they seldom go bad; you will troubleshoot and fix it. - Your shop has made a conscious decision not to replace motherboards on laptops. - It will take a long time because laptop motherboards are not typically in stock.

- Buy a new laptop because replacing it will be more cost-effective than repairing it. - Your shop has made a conscious decision not to replace motherboards on laptops.

Ana buys a computer from a surplus sale event at a local university. When she boots it up, it asks for a password even before the operating system loads. How can she overcome this problem? - Reinstall the operating system and reboot the system. - Insert a bootable USB flash drive and restart the system. - Configure jumpers to clear the BIOS/UEFI settings. - Access the BIOS/UEFI and clear the user password.

- Configure jumpers to clear the BIOS/UEFI settings.

You bought a new computer with two case fans that constantly run a little loud. However, right out of the box, you notice the system is exhibiting intermittent problems. You go into the BIOS and observe the CPU temperature is 100 degrees Fahrenheit (38 degrees Celsius). Which of the following best describes the thought process you should employ in your troubleshooting efforts? - Consider removing the heat sink from the CPU and properly reapplying the thermal paste. - Consider whether the case fans are working properly, and if the system air flow is adequate. - Consider using a can of compressed air to blow clean the inside of the case and components. - Consider troubleshooting issues and possibilities that are not necessarily related to cooling.

- Consider troubleshooting issues and possibilities that are not necessarily related to cooling.

An organization wants to increase the amount of RAM on their computers. All the computers have four memory slots but only two slots in each computer are populated. They want to add one more memory module to the older computers, and two additional modules to the newer computers. The older computers have three blue slots and one black slot. Which memory type will maximize the number of DIMMS the memory controller can access at the same time in both, the older and newer computers? - DDR - DDR2 - DDR3 - DDR4

- DDR3

You are upgrading the RAM in a home computer you bought in 2018. The motherboard supports a quad channel memory configuration. What two types of memory will help maximize performance? - DDR1 - DDR2 - DDR3 - DDR4 - DDR5

- DDR3 - DDR4

What type(s) of port transmits both digital audio and digital video with a single connector? Select all that apply. - DisplayPort - DVI - HDMI - VGA - SPDIF

- DisplayPort - HDMI

A technician needs to service a laptop computer that is experiencing an intermittent problem with the display. Which of the following will be most effective at helping the technician complete the work in a timely and efficient manner? (Select two.) - Backup the data immediately in case the problem is related to the hard drive. - Document and label the location of the screws and cables before removing them. - Compare the system board display connections with a properly functioning laptop. - Organize and place all parts and screws and in one place. - Charge the laptop battery pack so it is ready to return to the customer with a full charge.

- Document and label the location of the screws and cables before removing them. - Organize and place all parts and screws and in one place.

A system has been having intermittent problems. Miya decides to measure the output voltage of the power supply. The voltage exceeds the expected value by an unreasonable amount. What is the most likely consequence? - The system will overheat causing a shutdown. - The processor will be overclocked excessively. - None, devices only draw the power they need. - Excessive voltage will damage the motherboard.

- Excessive voltage will damage the motherboard.

A user called to inform you that the laptop she purchased yesterday is malfunctioning and will not connect to her wireless network. You personally checked to verify that the wireless worked properly before the user left your office. The user states she rebooted the computer several times but the problem still persists. Which of the following is the first step you should take to assist the user in resolving this issue? - Inform the user she will need to return the laptop so you can replace the internal Wi-Fi card and verify wireless functionality. - Have the user press the appropriate function key combination to enable the wireless radio and then attempt to connect to the wireless network. - Instruct the user on how to reseat the internal mini-PCIe wireless adapter and try to connect to the wireless network. - Ask the user to turn on the laptop's airplane mode and attempt to reconnect to the wireless network.

- Have the user press the appropriate function key combination to enable the wireless radio and then attempt to connect to the wireless network.

A company needs to upgrade their servers and workstations to support the latest 64-bit applications and deliver better performance. Which two processors will satisfy the company's requirements? - Itanium - Celeron - Xeon - Core i7

- Itanium - Xeon

Which of the following method is not typically used to keep a computer system cool? - CPU fans - Case fans - Liquid cooling systems - Heat sinks - Keeping the case open

- Keeping the case open

What type of processor memory is located on the processor chip (processor die)? - Level 0 cache - Level 1 cache - Level 2 cache - Level 3 cache

- Level 1 cache

You are installing a 1.5 TB hard drive in a computer. What two methods could you use to partition the hard drive? - Extended Partitioning Scheme (EPS) - Master Boot Record (MBR) - Standard Partition Layout (SPL) - GUID Partition Table (GPT) - BIOS (Basic Input/Output System)

- Master Boot Record (MBR) - GUID Partition Table (GPT)

What connector has 4 pins, is used for older IDE drives and some SATA drives, and can provide +5 V and +12 V power outputs? - SATA connector - PCIe connector - P1 connector - Molex connector

- Molex connector

What two devices in a computer should be considered "black boxes," and should never be opened due to risks involving charged capacitors? - Monitor - Power supply - Hard drive - Video card

- Monitor - Power supply

You have an eight-year-old computer with all the original components still in place. The power supply fan seems to be going bad, so you start troubleshooting. You replace the power supply, but the fan continues to have the same problem. You then disconnect all the other components except the motherboard. Only under this condition does the fan works as expected. Which of the following is most likely to be true? - The power supply needs to be replaced with one that has a higher power rating. - One of the other components was causing a short and drawing too much power. - The system was overheating; opening the case cooled it down and fixed the fan. - The motherboard should be replaced right away to prevent additional damage.

- One of the other components was causing a short and drawing too much power.

You are helping a friend build a computer with a modern motherboard that is compatible with the ATX form factor. What type of power supply should you use? - One with a 20-pin power connector - One with a 24-pin power connector - One with an 8-pin power connector - One with a 15-pin power connector

- One with a 24-pin power connector

A computer has four DDR4 memory modules. Two modules have a speed of 3000 MHz and the other two have a speed of 4000 MHz. If the two 3000 MHz DIMMs are upgraded, the new modules to be installed should have what rating? - PC4 24000 - PC4 25600 - PC4 28800 - PC4 32000

- PC4 32000

The original P1 connector had 20 pins, why did the development of PCIe induce the adoption of a 24-pin P1 connector? - PCIe slots are faster than the previous generation and requires more power - The four new PCIe slots each require one extra pin on the P1 connector - To provide an additional 12 volts to the PCIe slots required by graphics cards - ATX specification 1.1 supports PCIe and calls for additional power requirements

- PCIe slots are faster than the previous generation and requires more power

What tool can help discover and report computer errors and conflicts that occur when you first turn on a computer and before the operating system is launched. - POST card - OS diagnostic programs - Power supply tester - Multimeter

- POST card

You decide you want to overclock the processors on your system. What is the first step in the process? - Boot Windows as Administrator, go to Control Panel, set the BIOS/UEFI flag, then restart - Set a motherboard jumper and start the computer; this starts the BIOS/UEFI setup program - Press a key or combination of keys during POST to access the BIOS/UEFI setup program - Insert the BIOS setup floppy disk, then reboot to access the BIOS/UEFI setup program

- Press a key or combination of keys during POST to access the BIOS/UEFI setup program

A student uses a flash drive to store assignments/homework. The student plugs in the flash drive, reboots the computer, and it displays a message indicating the operating system is not found. What are two possible ways of fixing the problem relatively quickly? - Remove the USB flash drive and reboot the computer - Reinstall the operating system then reboot the system - Change the boot sequence via the BIOS/UEFI screen - Verify the flash drive has a bootable operating system - Convert the flash drive to use NTFS while preserving the data

- Remove the USB flash drive and reboot the computer - Change the boot sequence via the BIOS/UEFI screen

What must your motherboard have to use BitLocker Encryption in Windows 8/10/11 which will ensure that your hard drive cannot be used in another computer? - LoJack - BIOS/UEFI password - Encrypted USB - TPM chip

- TPM chip

Abdel, an electrician, does not know much about computers so he orders a custom computer with a 1000 W power supply. However, the maximum wattage the system needs is 500 W. Which of the following statements are true? Select two. - Too much extra power will be drawn potentially creating an electrical hazard. - The 1000 W power supply will last longer than, for example, a 750 W power supply. - The power supply will run hotter than if using, for example, a 750 W power supply. - The computer will run hotter than if using, for example, a 750 W power supply. - The power supply will only deliver up to 500 W of power and operate very efficiently.

- The 1000 W power supply will last longer than, for example, a 750 W power supply. - The power supply will only deliver up to 500 W of power and operate very efficiently.

Which two statements are true about 4-pin 12 V, 8-pin 12 V, 6-pin PCIe, and 8-pin PCIe connectors? - The 6-pin and 8-pin PCIe connectors do not provide 12 volts of output. - The 4-pin 12 V and 8-pin 12 V connectors provide auxiliary power to video cards. - The 6-pin and 8-pin PCIe connectors provide auxiliary power to video cards. - The 4-pin 12 V and 8-pin 12 V connectors provide auxiliary power to the CPU. - The 6-pin and 8-pin PCIe connectors provide auxiliary power to the CPU.

- The 6-pin and 8-pin PCIe connectors provide auxiliary power to video cards. - The 4-pin 12 V and 8-pin 12 V connectors provide auxiliary power to the CPU.

You install Windows on a new SSD that fits in an M.2 socket in a modern high-end motherboard. After installing the OS, the system will not boot as expected. What could be the problem? - You need to install the SSD driver from the SSD manufacturer. - The boot sequence needs to be changed to boot from the SSD. - The M.2 standard can only be used with HDDs and not SSDs. - The motherboard does not support booting from an M.2 device.

- The boot sequence needs to be changed to boot from the SSD.

A technician has determined that a laptop keyboard will need to be removed in order to replace the laptop's CPU cooling fan. Which of the following steps will most likely be required before the technician can remove the keyboard from the laptop? (Select two.) - The keyboard backlight will need to be toggled off by using the appropriate Fn keys. - The keyboard cable(s) will need to be disconnected from the ZIF socket(s). - The keyboard cable will need to be disconnected from the mini-PCIe slot. - The keyboard bezel will need to be removed. - The technician will need to remove the display assembly and system board.

- The keyboard cable(s) will need to be disconnected from the ZIF socket(s). - The keyboard bezel will need to be removed.

Li, a helpdesk technician, is troubleshooting a system. Based on experience, Li has narrowed down the problem and believes it is related to either the motherboard, processor, or RAM. Which symptoms would have allowed Li to narrow down the problem? Select three. - The system reports less memory than is installed. - An error message says there is no operating system. - The system begins to boot but then powers down. - An error message is displayed while booting. - A loud whining noise as the system is booting.

- The system reports less memory than is installed. - The system begins to boot but then powers down. - An error message is displayed while booting.

You are able to successfully install new DIMMs with a data path that have 72 bits in a server using a 64-bit processor. Which of the following is true regarding this scenario? - The system will issue an error message and not power up - It is not possible to fit a 72-bit DIMM in a 64-bit system - The system will power on but then shutdown right away - The system will run as expected with no problems at all

- The system will run as expected with no problems at all

Tania is examining a system because the user claims their Word documents are getting corrupt. What is a reasonable best guess as a starting point? - The user is not saving the files properly. - The application needs to be reinstalled. - The application needs to be patched. - The hard drive needs to be replaced.

- The user is not saving the files properly.

Gina is upgrading your computer with a new processor. She installs the processor into your motherboard and adds the cooling system. She powers up the computer, and it begins to boot but then shuts down. What could be the cause of this problem? - Computer is overclocked. - Thermal compound was not used. - Processor is not compatible. - Processor is not seated properly.

- Thermal compound was not used.

You replace an internal drive that is only used to backup data on a computer. Before you install the case cover, you power on the computer and observe the disk drive lights are not blinking. You suspect it may not be receiving power, but cannot find the power supply tester. How can you quickly verify whether power is being supplied to the disk drive? - Use a POST card. - Replace the power supply. - Run diagnostic software once the OS loads. - Use a multimeter.

- Use a multimeter

Your laptop at home is exhibiting intermittent problems and you suspect it could be related to power. How can you verify the power adapter is supplying the proper voltage? - Replacing the old power adapter with a new one is a reasonable way of verifying it is delivering the right amount of voltage and power. - Verify the electrical outlet is delivering power then plug in the power adapter. Connect the 24-pin P1 connect into a power supply tester. - Use a multimeter. Place the black probe of the multimeter in the center of the DC connector and the red probe on the outside cylinder. - Use a multimeter. Place the red probe of the multimeter in the center of the DC connector and the black probe on the outside cylinder.

- Use a multimeter. Place the red probe of the multimeter in the center of the DC connector and the black probe on the outside cylinder.

After installing the processor and reassembling the computer, the system begins the boot process and suddenly turns off before completing the boot. You turn everything off, unplug the power cord, press the power button to drain the power, and open the case. What should you do next? - Verify the processor is securely seated and connected - Verify the cooler is securely seated and connected - Rotate the processor clockwise 90 degrees in the socket - Remove the old power supply and install a new one

- Verify the cooler is securely seated and connected

Your manager wants you to build a custom computer for a dedicated application. Which of the following is NOT a factor that needs to be considered? - What operating system will be installed? - How is the motherboard going to be used? - What form factor does the motherboard use? - What is the price of the motherboard?

- What operating system will be installed?

A system administrator boots a Windows PC using a Live Linux CD/DVD and list the files on the system. One of the files is called pagefile.sys. What is this file used for? Select all that apply. - Windows normally stores virtual memory in this file. - Windows stores filesystem information in this file. - It is a type of cache to backup up the contents of UEFI. - Mirrors the contents of RAM to improve performance.

- Windows normally stores virtual memory in this file. - Used to enhance the amount of RAM in the system.

A company is researching motherboards for a small / compact low-end system they are designing to be used in a home theater system. Which motherboard form factor is the company most likely to use? - ATX - mATX - E-ATX - mITX

- mITX

A technician is building a custom gaming computer for a customer. In what order should the technician install the main components? - power supply, drives, motherboard, cards - drives, motherboard, cards, power supply - motherboard, cards, power supply, drives - mother board, power supply, drives, and cards

- power supply, drives, motherboard, cards

When you build a computer from parts, you usually start by deciding on which two components? - video card - processor - motherboard - RAM - case

- processor - motherboard

Malai has a desktop computer at home that among other apps, is also running an older 32-bit video game. What type of processor does the computer most likely have? - Itanium - x86 - Dual Mode - x86-64

- x86-64

Gwen recently purchased a new video card, and after she installed it, she realized she did not have the correct connections and was not able to power the video card. What connector(s) should Gwen look for when purchasing a new power supply? (Select all that apply.) 8-pin PCI-E connector Molex connector 24 pin connector SATA connector P4 MB connector 6-pin PCI-E connector

8-pin PCI-E connector 6-pin PCI-E connector

Kiera is building a new computer and wants to make sure she has an adequate power supply for all the new components she is purchasing. She will be installing three HDDs, with each using 25 watts. The processor she is using will need 125 watts. The motherboard will use 80 watts. RAM will require 3 watts for each of the four DDR3 DIMM modules. Her video card will need 400 watts to run at the maximum level. She wants to keep the cost as low as possible for the power supply. Which power supply would you recommend? 600W power supply 700W power supply 800W power supply 900W power supply

900W power supply

Nick is working on a new graphic for a client and is having an issue with the color on his screen. The client wants the graphic to include a very bright red color, but Nick seems unable to find the right color on his screen. He seems to have the color perfect on the screen, but when he tries to print the graphic, the color seems to fade. He has checked the printer, and it works fine. What will help Nick see on the screen the color that he is printing? Adjust the resolution. Calibrate the display color. Adjust the refresh rate. Update the video card drivers.

Calibrate the display color.

You install a new video adapter and update the drivers, but notice the icons have a distorted geometry. What could you do to fix the problem? Adjust font size Change resolution Modify refresh rate Enable ClearType

Change resolution

Rebecca completed work on a computer and is verifying the functionality of the system when she finds a new problem. This problem is not urgent and can be easily fixed. The policy at Rebecca's company is that all problems need to be reported and given a priority code before they can be assigned to someone. What should Rebecca do about this new problem? Report the new problem. Troubleshoot the new problem. Ignore the new problem. Determine whether fixing the first problem caused the second problem.

Determine whether fixing the first problem caused the second problem.

Jordan, a junior technician, ordered hardware for facial recognition capabilities on every computer at work. Before the hardware was delivered, he was removed from the project to help upgrade the operating system on every computer. After a few months, he was finally able to get back to the facial recognition project. He installs the webcam, the adapter card, and the drivers that were included in the optical media. Issues are evident so he checks the Device Manager and does not see any issues. When Jordan asks a senior technician for help, the senior technician asks him one question. What did the senior technician ask Jordan? Did you update the BIOS/UEFI? Did you turn on the expansion port? Did you update the drivers? Did you update the hardware?

Did you update the drivers?

Jovi buys a high-end sound card for professional grade recording and playback. When he installs the card there seems to be a conflict so he disables the onboard audio using the Device Manager but that does not solve the problem. What else can Jovi do to overcome the problem? Disable the onboard audio using the BIOS/UEFI. Disable the onboard DVI port on the motherboard. Reset the input and output jacks on the sound card. Disable the unused PCI lanes in the expansion slot.

Disable the onboard audio using the BIOS/UEFI.

Leroy buys three identical 2 TB SSDs to implement a fault tolerant RAID configuration. He configures RAID 1 using the three disks, and later discover that the total storage is only 2 TB. What alternative, if any, does Leroy have? Implement RAID 0 Implement RAID 01 Implement RAID 10 Implement RAID 5 He has no alternative

Implement RAID 5

William has been working on a problem with a computer at his company for several hours and still can't ascertain the problem. The computer will not turn on, and William has tried everything he can think of to fix the computer. He has replaced the power cord, the power supply, and even the power strip the computer is plugged into. William decides that it must be the motherboard and takes the computer to his shop to replace the motherboard on the computer. When he plugs the computer in, it turns on. The problem was not the computer-someone had turned off the switch for the wall outlet that the power strip was plugged into. At which step in the troubleshooting process could William have discovered this problem? (Select all that apply.) Interview the user and up backup data Examine the system and making a best guess Test the theory to determine cause Plan a solution and then fix the problem Verify the fix and take preventive action Document what happened

Interview the user and up backup data Examine the system and making a best guess Test the theory to determine cause

You buy a new hard disk drive and install the Linux operating system. You later decide you prefer the Windows operating system so you install it instead. Before you installed either one of the two operating systems, the hard drive had sector markings that allowed you to install the operating system of your choice. What facilitated this capability? Partitioning High-level formatting Sector provisioning Low-level formatting Boot sector

Low-level formatting

You are installing a new hard drive in a system in which the hard drive will run at 6.0 Gbps. What can you use to determine whether the SATA port number into which you are connecting the drive will also run at 6.0 Gbps? Hard drive driver. Motherboard manual. All ports are standard. UEFI/BIOS will provide the standard.

Motherboard manual.

Lin is booting up his computer. Sometimes during the boot process, the computer will shut down, but more often than not it will reboot on its own or simply freeze. He thinks the problem could be due to an intermittent undervoltage problem with the power supply, so he uses a power supply tester. The test shows that the power supply is functioning properly. What should Lin check next in the troubleshooting process? Processor Motherboard RAM Hard drive

RAM

You notice that your computer is running slow and decide to reboot the computer to see if that will fix the problem. During the reboot, you notice that the amount of RAM shown during the RAM count is not the same as it was the day before. What might cause this problem? CMOS battery is failing. RAM module has become unseated. CMOS RAM has become corrupt. System is overheating.

RAM module has become unseated.

While you are working on your computer, it shuts down unexpectedly, and you detect a burning smell. When you remove the case cover, you notice a distended capacitor. What can you do to fix this problem? Replace the capacitor. Replace the CMOS battery. Replace the power supply. Replace the motherboard.

Replace the motherboard.

Sara is having a tough time finding the cause of a problem on a computer she is troubleshooting. She found a possible problem but is not sure if she is correct. In case she is wrong, Sara does not want to test her theory, because doing so might worsen the problem. What would you advise Sara to do? Research the problem on the Internet. Test her theory. Take a guess about what the problem might be. Tell her customer she can't fix the problem.

Research the problem on the Internet.

Terry came into work and turned on his computer. During the boot process, the computer shut down. When he tried again, the computer showed the error message, OS not found. Terry called the help desk and explained the computer issue. The help desk technician goes to Terry's office and verifies the problem. What are some things the help desk technician could check or try? Select three. SATA cable connection CMOS battery Properly seated RAM P1 power connection Device boot order Use Window Startup Repair

SATA cable connection Device boot order Use Window Startup Repair

Larry got a new job and moved from New York to Hawaii. After a couple of weeks, he notices that occasionally, the time, date, and time zone are all wrong. He has no idea what is happening and believes it is because he moved to a different time zone. What is likely to be causing the problem? BIOS is corrupt and needs to be flashed. The internal clock rate is unstable and drifting. The motherboard is degraded and about to fail. The CMOS battery is failing and needs to be replaced. Larry didn't set the time on his computer after he moved.

The CMOS battery is failing and needs to be replaced.

Tomi buys a CPU from a computer store. The retail box references the amount of L1 cache in the list of features. What is it referring to? The maximum amount of memory the processor can access The memory in the CPU package, but not on the processor die The amount of memory residing directly on the processor die The memory between the CPU package and the DIMM slots

The amount of memory residing directly on the processor die

Juridia buys new a 16 GB flash drive, she takes it out of the package, and tries to copy an 8 GB file to it. However, the operation fails with an error message indicating the file is too large. Which of the following statements are most likely to be true? Select two. The flash drive needs to be reformatted with the NTFS or exFAT file system. The flash drive was shipped from the factory without low-level formatting. The flash drive was shipped from the factory with files that need to be deleted. The flash drive is not working properly and needs to be replaced with a new one. The flash drive has the FAT32 file system, which supports files up to 4 GB in size.

The flash drive needs to be reformatted with the NTFS or exFAT file system. The flash drive has the FAT32 file system, which supports files up to 4 GB in size.

Charanya decides it is time for an upgrade. She buys a new computer, a used 17-inch LCD monitor at a thrift shop, as well as a VGA splitter for screen duplication purposes and compatibility with the original VGA monitor. When she plugs in the monitors, the image on the LCD monitor is blurry. What are possible explanations for, and/or how could she rectify, this condition? Select two. The monitor was defective to begin with so she should return it right away and buy a new one. The monitor is not set to the native or recommended resolution hampering the image quality. Upgrading the VGA cable to a DVI, HDMI, or DisplayPort standard will improve the image quality. A 17-inch monitor is too small to support the higher resolution capabilities of new computers.

The monitor is not set to the native or recommended resolution hampering the image quality. Upgrading the VGA cable to a DVI, HDMI, or DisplayPort standard will improve the image quality.

An employee informs the help desk the laptop they are using cannot update the login credentials when they plug it in to the company's wired network. Wireless connectivity is fine, but the login credentials cannot be updated using Wi-Fi. What is a possible action the help desk could take to troubleshoot the problem? Replace the network card Ping the loopback address Use a loopback plug Use a USB to RJ-45 dongle

Use a loopback plug

You have a desktop system with a 2.5 inch 500 GB SDD and a laptop with a 200 GB SDD. You want to replace the 500 GB SSD on the desktop with a larger SSD and use the 500 GB SSD in the laptop. All data has been backed up. What factors do you need to consider? An SSD with a form factor that fits a desktop will not fit in a laptop because they are different. You need to buy a desktop to laptop disk caddy to successfully install the SSD in the laptop. The power and data interfaces are different on a laptop, so you need a special cable adapter.

You can simply proceed to install the SDD from the desktop laptop directly in the laptop.