COMS 201 ch 6 quiz

We forget how much of what we hear

2/3

Increasing engagement with digital media can be an obstacle to effective listening. Several experts recommended we do what to contrast this?

Block out regular chunks of time when you are totally disconnected from technology

Which is NOT an example of internal obstacle to listening

Controlling distractions. Prejudgment, reacting to emotionally loaded language, preoccupation ARE

Obstacles to listening can be

Internal or situational

Mindfulness is important to effective listening because

It involced being fully present in the moment

The six elements in the listening process are

Mindfulness, physically receiving, selecting and organizing, interpreting, responding, remembering

Interrupting and concersational rerouting are both forms of

Monopolizing

Minimal encouragers and paraphrasing are two tools useful to what kind of listening?

Relationship or informational listening