dc speech final (chpt. 13-20)

The majority of the group is listing potential solutions to the problem they are solving. They are generating as many as they can. Alex and Allie are having a side discussion about how the most recently proposed solution will generate a lot of revenue. The majority of the group is in step _______ of the group decision making process. Alex and Allie, however, have moved on to step ________.

3;4

Which of the following are important considerations during the first step in the group decision-making process?

All are important considerations

What is one advantage of being spontaneous, not strategic?

Allows open and pressure-free decisions

Mireya has a degree in exercise physiology and is an avid runner. She has recently become the leader of a task force that was assembled to increase physical activity levels among company employees. Mireya is an example of which type of leader selection process?

Appointed leader

Which of the following is considered best practice when asked if you have any questions?

Ask one of the few questions you prepared even if you think you know the answer.

Visiting a friend in person or picking up the phone to call them are strategies that support which recommendation for dialogic communication in mediated communication?

Avoid using media to maintain relationships

"Describe a situation where you needed to persuade someone to accept your point of view." This is an example of which type of question asked during an interview?

Behavioral

Which is true about a clarification question according to the Media Richness Theory?

Both A and B

The "Roach Hotel Model" coined by Gottman is explained by:

Checking into negative affect but not checking out

Competing is a strategy not worth employing when:

Choosing a vacation spot for your family

If a boss offers weekly workshops to train employees on new skills and then encourages them to apply those skills for the first time during the next work week, she is using a _______ leadership style.

Coaching

This problem behavior prevents a person from seeing his or her own roles and responsibilities in the situation and prevents parties from finding common ground when working through conflicts.

Defensiveness

Madelyn is overwhelmed by the complexity of the project she and her group need to tackle. Which way of promoting dialogue in a leadership position would likely ease some of Madelyn's stress?

Divide the task into manageable units

Landon has unofficially been labeled as the leader by his group because he has demonstrated qualities that they recognize as necessary to the group's success. What type of leader is Landon?

Emergent leader

Which characteristic of interpersonal relationships is demonstrated through connecting with people through communication serve?

Fulfill the need to belong

Jan thought she had a date with Dan at 6 p.m. but Dan thought the date was at 8 p.m. They argued when he showed up two hours late. The argument is a result of...

Having different information

Which type of interview is a medical interview, or the conversation you have with your doctor when communicating your symptoms or reason for the visit?

Helping

Which is not considered part of the legal dimension and options for establishing a family, providing them with legal protection?

Home title

I called the receptionist at the dentist office and made an appointment. How is this mediated communication best described?

Impersonal communication

Harmony is always late for school. She has received three tardies in one week at school. Her mother thinks it is unfair, after all it is only by five minutes each time. This is an example of:

Implicit rules shaped by culture and local daily living

Which example below demonstrates the bonding stage of the Stage Model of Relational Development?

Jacquelyn and Matt exchanged wedding vows

If I want my friend to tell me how I can improve my artwork but also want them to recognize and support the effort I have put forth on the project, which tension is manifesting?

Judgment and acceptance

In the movie Mean Girls, Regina George is allowed to make her own decisions, receiving little guidance from her parents. This is an example of which family type?

Laissez-faire

John is in a long-distance relationship and is visiting his significant other this weekend. He has planned extravagant and memorable activities to fill their limited time together. This is an example of which tendency of long-distance romantic relationships maintained through mediated communication?

Letting the distance place pressure on the couple to make the time they have together extra special.

Gerry is interested in applying for position that requires a master's degree and three years of experience. Gerry is working on his undergraduate degree. Which guideline of "getting the interview" is Gerry violating?

Making sure you meet minimum qualifications

Which example below demonstrates the initiating stage of the Stage Model of Relational Development?

Nancy made eye contact with Ann then smiled at her

A common mistake that applicants make during the "opening" of interview is...

Not stating their name or how they prefer to be addressed

In a group project for general education course, a group is taking full advantage that every member is from a different major. Which benefit to group work does their behavior demonstrate?

Opportunity to learn from others

The captain of a sports team who says, "we all need to play as hard as I am playing," and expects the team to win big, is which type of leader?

Pacesetting

Jack and Sam are arguing over the fact that Sam has time to entertain his boss and colleagues throughout the week but only hangs out with Jack one night a week. This is an example of:

Perceived incompatible goals and scarce resources

In the TV show Gilmore Girls, the character Lane Kim is required to obey her mother's strict rules with no opportunity to ask questions. This is an example of which family type?

Protective

________ is the expression of an ability to be flexible and open to different ideas.

Provisionalism

Which is not an aspect of the quality families contain multiple systems?

Reactions between parents and their parents change over time.

A group of high school sports players may see their coach as having ________ because they look up to and admire them.

Referent power

A rich message, such as "I quit my job," should be communicated using a _____ medium.

Rich

It just isn't Thanksgiving at David's house if his mother doesn't make and serve her homemade bread. This is an example of:

Rituals

Which type of interview is becoming more common with the increase in telecommuting positions?

Skype interview

April likes Korean pop songs. When she was riding the metro, she noticed that someone she sees everyday was also listening to this genre. Suddenly, April felt more attracted to the person. Based on the Attraction Theory, this is due to:

Social attraction

________ occurs when groups create a unique meaning for a term, experience, or event in the group's life that serves to further strengthen the bond between group members.

Symbolic convergence

I have a Skype date with my best friend this weekend. How would you categorize the type of communication that will take place?

Synchronous communication

Sandy communicates with her significant other throughout the day via texting, Snapchat, and using face-to-face communication while she communicates with her boss via email and phone call. This describes which of the three ways media impact messages in interpersonal relationships?

The types of media used in a relationship communicate something about that relationship

"Invented and implemented a new employee onboarding process for all the regional offices" is an example of which resume dos from your textbook?

Use a variety of action words when describing past experiences

If I send my friend a text saying, "You will never believe what happened to me" and then she calls me after I do not follow up with another text, it is an example of:

Viewing the medium as part of a causal chain

There are five stages of group development according to the Tuckman Model of Group Development. What is the correct order of these stages?

forming, storming, norming, performing, adjourning

As ______ levels decline, information-seeking behavior decreases.

uncertainty

If my answer to an interview question highlights my interests and work experiences, I am likely answering which type of interview question?

"Tell me about yourself" question

In an intimate relationship, both parties become part of the other, joined in one category of family, siblings, partners, couples, spouses, or even close friends. This is due to:

A high level of interdependence formed between relational partners

Elaine wants to see her family during the Christmas holiday. Joseph wants to see his family as well, but does not feel as strongly about it so will likely give up his wishes. In this situation, which conflict management is it appropriate for Joseph to use?

Accommodating

Val checks Facebook twice a day because she believes it will make her feel good when in reality it will not. Val has committed a(n) ________.

Affective forecasting error

The ________ style of leadership is most effective when groups encounter stressful situations or have undergone major structural changes that have caused rifts and sewn distrust among the group.

Affiliative

Which of the following is not one of the seven suggestions for effectively employing dialogue in a leadership position?

Allow for group members to share previous leadership experiences

Which guideline for dialogic communication in intimate relationships suggests that we learn the roots of disagreements?

Approach conflict constructively

Jeff and Eric are roommates and enjoy talking about sports. They mainly discuss their favorite professional soccer teams. Jeff enjoys European soccer whereas Eric prefers American teams. Outside of soccer they do not discuss much. Their lack of range of topics would fall into which category?

Breadth

Marriage expert and scholar John Gottman found that ________ is key to predicting the success or failure of relationships based on how people interact with each other.

Communication

Shani knows she has a warm attitude toward others and is naturally good at making others feel valued. She is best suited to take on which maintenance role?

Encourager

Stella just told her interviewer a story about how she initiated change in her previous role but neglects to connect this story to the role she is interviewing for. Which suggestion for using dialogue during an interview did Stella neglect?

Ensure answers connect to question and claims

Nikki challenges the ideas her group members propose. Nikki's intent is not to be aggressive but to ensure the group does not move forward too quickly with one idea. Nikki is demonstrating which task role?

Evaluating ideas

Before I left my previous job, I met with someone in Human Resources to answer questions about my experience with and opinion of the company climate. This is an example of which type of interview?

Exit interview

Susan is always prodding during her group's discussions and wants to better understand the group's values. Susan is likely serving which task role?

Information and opinion seeking

Tyler always gives Stan a ride home from practice. Tyler also helps Stan with his homework and lets Stan use his printer. Stan, on occasion, will give Tyler his chips at lunch. Tyler is beginning to wonder if his friendship with Stan is worth it. Tyler's wonderment reflects which characteristic of interpersonal relationships?

Involve rewards and costs

A director is putting together a team to make a new documentary on gymnasts. The director has chosen the leader of this team based on expert power. Which team member described below did the director choose?

Molly, who was a college gymnast and is now a volunteer judge at gymnastic meets.

Elaine assigns roles to each of her team members and then follows up with an email to each one of them listing their tasks and the corresponding due dates. Which of the eight communication behaviors that serve as the foundation of leadership is Elaine demonstrating?

Providing direction and structure for the group

Isabella is expressing disagreement with Kairi. Landon is trying to help them compromise. Meanwhile, Ami is annoyed with Kero for dominating the conversation and thinks she should be the one taking charge. What stage of group development does this scenario represent?

Storming

Never using profanity when commenting on others' social media posts represents which dialogic communication behavior in the context of mediated communication?

Take care of what you share

You are interested in being in Tammy's group for the final project because you know she will get the job done. Your desire is based on which type of attraction?

Task attraction

When one person in an intimate relationship experiences something that changes the way they see the world, the other person is also influenced. This is an example of which component of intimate relationships?

Tend to be fluid rather than static

A group decides together that whenever they are working on their task, they will all put their phones on an extra desk across the room. This example demonstrates which of the six characteristics used to define small groups?

Governed by their own norms

Susan and John met with the real estate agent to see a house. Afterward, John talked about the square footage of the house and the upgraded furnace. Susan noticed that the kitchen was original to the house and every wall needed painted. Each walked away completely unaware of elements that were important to each other. This is an example of:

Having different information

Which situation below demonstrates the orientation stage on mutual self-disclosure?

Having polite conversation with a classmate on the first day

Brent moved to a new city and got a new job. On his first day he was nervous to meet a bunch of strangers. His primary concern for these interactions, according to Berger, would be to:

Increase predictability about the behavior of himself and others