DECA- Business Management and Administration
Injunction
A court order forbidding a business or person to perform certain activities
Mind Mapping
A form of brainstorming that organizes information and ideas graphically (using shapes, pictures, and words)
Justification Report
Analytical report that evaluates the success or failure of a previous decision or course of action
Information System
Set of components (hardware, software, databases, and human resources) that collects, processes, and interprets information
Tactical Planning
Short-range planning (one year or less) that involves determining specific actions a business needs to take to carry out its strategic plan
Capability Maturity Model Integration (CMMI)
Software program designed to help businesses improve their processes, outputs, and performance levels
Concession
Something that one party gives up during a negotiation
Sales Quotas
Specific goals set for the members of the sales force
Cash-flow Analysis
Summarizes how money flows into and out of a business
Feasibility Report
Summarizes the positive and negative consequences of a certain course of action
Lessons-learned Document
Summarizes the project's successes and failures and includes suggestions for improvement for future similar projects to which other managers can refer
Abstract (research report)
Synopsis of a research report's contents
Market Analysis
Systematic study of the market; assesses factors in the marketplace
Make-or-buy Decision
When a purchasing specialist needs to decide whether the company can make needed parts or should buy them from a supplier
Reciprocal Task Interdependence
When one team member's work is dependent on other team members' work
Sequential Task Interdependence
When one worker must complete their task before the next worker can perform their own task
Pooled Task Interdependence
When several employees are working independently on different tasks at he same time which will later be pooled or combined to create a final product
Tacit Knowledge
Expertise that is often difficult to explain or put a value on
Organizing (function of management)
Function of management that focuses on setting up the way work will be done
System Goals
Goals relating to an organization (growth, control, profit goals, etc.)
Raw-materials Inventory
Goods or inputs that are used to make finished goods or products
Finished-goods Inventory
Inventory of products that are ready to be marketed
Introduction (research report)
Section of a research report that states the problem, purpose, and significance of the study or investigation
Serviceability
Ability to repair or maintain a product
Product-quality Goals
Address issues associated with the degree of excellence of the finished product
Contingency Plan
Alternative course of action a business implements when it is not sensible to carry out the original plan
Amendment
An additional provision made to a legal document
Non-compete Agreement
Contract between an employer and employee that states that the employee will not work for a competitor for a certain length of time after leaving the company
Break-even Analysis
Evaluates the level of sales at which revenues equal the total costs
Decision Support System
Computer program that helps managers improve their decision-making and problem-solving skills
Variance
Difference between two variables or factors
Work Breakdown Structure (WBS)
Divides project tasks into small, meaningful components to complete the project
Analytical Report
Document that evaluates issues, opportunities, or problems
Troubleshooting Report
Document that evaluates specific problems and gives recommendations to resolve them
Project charter
Document that outlines the purpose and terms of the project
Statement of Work (SOW)
Document that outlines the terms, commitments, and conditions of a project
Staffing (function of management)
Management function of finding workers for a business
Directing (function of management)
Management function of providing guidance to workers and work projects
Controlling (function of management)
Management function that monitors work effort
Work Breakdown Structure (WBS) Dictionary
Manual that outlines the project's standards, procedures, processes, and terminology
Continuous Improvement
Ongoing practice of looking for ways to increase the levels of excellence of a process, good, or service
Decomposition
Process of breaking down work into smaller components
Procurement
Process of obtaining something (e.g.: purchasing goods and services) for business purposes
Operating System
Program that manages and supports the hardware and software on a computer
Project-production Schedule
Provides details about when activities and outputs must be completed
Responsiveness
Quality characteristic of services; refers to the level of promptness and willingness with which a service is provided
Leading Question
Question that "leads" the answerer into giving a certain response
Zoning Ordinances
Regulations that govern the ways in which land and buildings may be used in certain areas
Results Section (research report)
Section of a research report that analyzes the research findings
Methodology Section (research report)
Section of a research report that focuses on procedures used to gather information for the study