ELC Module 2

Why is expert power one of the more effective forms of power a leader can demonstrate?

Followers are able to trust the leader's expertise and credibility

What is the definition of ethical issue intensity?

How important an ethical issue is perceived to be by a company or individual

Based on our definition, how should companies approach principles?

There should be a zero tolerance policy for employees to violate them

What is the definition of groupthink?

When people in a group go along with the group decision.

An "ethical blind spot" refers to ___________________.

a person's underestimation of his or her own potential to commit misconduct

Unlike an ethical issue, in an ethical dilemma _____________.

all the decisions have negative consequences

Which definition describes an ethical issue?

an identifiable problem, situation, or opportunity that requires a person or organization to choose among several actions that may be evaluated as ethical or unethical

Authentic leadership is characterized by leaders who _______________________________

are passionate about company goals, display corporate values in the workplace, and form long-term relationships with stakeholders

Which statement is true about a compliance orientation and a values-based orientation within a company?

both orientations can increase ethical awareness among employees

By being highly persuasive and skilled at getting employees to adhere to a common goal or mission, Zappos CEO Tony Hsieh displays what kind of leadership style?

charismatic leadership

An Enron, the lowest 20 percent of performers were systematically fired. This could be an example of __________.

coercive power

Which word best describes a compliance orientation?

contractual

What is true about the influence of ethical decision making factors in an organization?

employee decision making is often affected more by organizational relationships

Employees disagreeing about the most ethical decision, for resolving an ethical dilemma, is an example of:

ethical diversity

If Steve Jobs was admired for his knowledge of Apple products, he displayed _________.

expert power

Ethical leaders must ____________ ethical issues and risks

identify

Many individuals caught in misconduct claim that they were "just following orders" from their superiors. What type of power might this reflect on the part of the leader?

legitimate power

Organizations that reward high performance without considering how the results were achieved are:

more likely to have employees engage in unethical behavior

A values orientation should possess _________________.

strong communication systems

Those with an internal locus of control believe __________.

they have control over events in their lives

Why are principles and values so important to companies?

they provide guidance for employees and leaders in making ethical decisions

Which tends to be the most observed misconduct in the workplace?

time theft

Sam Walton, founder of Wal-Mart, would often travel to different stores across the nation to personally meet employees and praise them for their hard work. By actively promoting a shared vision among employees, Sam Walton was a _________________________

transformational leader

A transactional leader _____________________________

tries to create employee satisfaction by negotiating for levels of performance

While principles are more _________ in nature, values are more __________ and tend to be enforced by society.

universal; subjective