Electronic Resources and Heath'Informat
Arriving to the emergency room, a client is convinced that he has a tumor that requires immediate surgery. He tells the provider that he looked his symptoms up on the internet and that is why he came in. What should be the provider's response? "I will discuss your case with the surgeon on call." "The internet is always wrong. You do not have a tumor." "Let's talk about your symptoms before we go any further." "We should look up the symptoms together on a few different sites."
"Let's talk about your symptoms before we go any further." ---------------------------------- Since most people inaccurately self-diagnose, it is important to evaluate the symptoms before jumping to conclusions. Searching on the web for health information can be a helpful tool for validating minor symptoms. The internet may not be wrong but the client's ability to utilize the self-diagnosing tools may be poor. The provider is the expert so there is no need to look symptoms up online.
When giving clients written materials, what grade level should the materials be written at? 8th grade 2nd grade 11th grade 5th grade
5th grade --------------- According to the University of Maryland Medical System (2017), client materials should be written at a 5th grade level due to 9 out 10 people having low health literacy.
Which of the following clients is demonstrating health literacy? A client is confused about medication information on a site for providers A client is convinced they have cancer after looking up a symptom online A client is looking for health information but cannot find a credible site A client navigates the hospital site to learn about what services they provide
A client navigates the hospital site to learn about what services they provide ------------ Health literacy is the ability of an individual to have the aptitude to find, learn about, and understand basic health information, as well as healthcare services, and then to be able to make appropriate health decisions. Clients with low health literacy struggle to determine what sites are credible, which sites are client appropriate, and risks of misinformation.
Which of the following clients is demonstrating health literacy? A client is convinced they have cancer after looking up a symptom online A client is confused about medication information on a site for providers A client navigates the hospital site to learn about what services they provide A client is looking for health information but cannot find a credible site
A client navigates the hospital site to learn about what services they provide -------------------- Health literacy is the ability of an individual to have the aptitude to find, learn about, and understand basic health information, as well as healthcare services, and then to be able to make appropriate health decisions. Clients with low health literacy struggle to determine what sites are credible, which sites are client appropriate, and risks of misinformation.
Review website on
All of them are indicate credibility
A group of seniors were looking up information on healthcare insurance. Which site designs aspects would make them think it is a quality site? Links are broken Commercial feel to site Brand logo present Site loads slowly
Brand logo present ---------------------------- Having a logo present on the site makes consumers believe it is a quality site with reliable information. Broken links, slow site, or a commercial feel are dissatisfiers and people are more likely to leave the page even if the information is reliable.
A hospital in the area launched a public website four years ago and now a new college has been built nearby. Which of the following efforts would help expand their online presence specifically for young clients? Select all that apply. Redo website with brighter colors Design the website for mobile use Begin email marketing Make a social media page Launch an e-newsletter
Design the website for mobile use Make a social media page
Maria is a 46-year-old female who was diagnosed with cancer a week ago. She wants to find out more information today about the treatment facility that her provider suggested. How can the nurse assist her over the phone? Refer her to the American Cancer Society Tell her to check out social media platforms Give her the link to the treatment facility's website Have her search for blogs regarding cancer
Give her the link to the treatment facility's website ----------------- Maria is looking for information about a specific facility, so the best response is to have her go to the facility's website. The facility may have something on social media, but she may also find other inaccurate information or opinions about this facility. If she was looking for information regarding cancer, the American Cancer Society would be a good source. Blogs are opinions and therefore not reliable sources.
A nurse is doing a public presentation to seniors on where to look for quality healthcare information. Help the group of seniors by sorting the characteristics of high- and low-quality websites.
High quality sites: Language is objective Experts are involved Date of publication or last updated is visible References are listed Low Quality Language is subjective Date of publication or last updated is unknown Author unknown No references present
A nurse recommends The Centers for Disease Control and Prevention website to a client wanting information on COVID-19. Why is this a recommended site? Select all that apply. It is a private organization. It is a United States government site. It is evaluated by the Medical Library Association. It is a site the nurse used when in college. It is an educational institution.
It is a United States government site. It is evaluated by the Medical Library Association. -------------------
Select if the following websites are in the categories of more reliable or less reliable sources.
More Reliable American Cancer Societyhttps://www.cancer.org The Centers for Disease Control and Prevention https:// www.cdc.gov University Health Serviceshttps:// www.uhs.wisc.edu Mayo Clinichttps:// www.mayoclinic.org Unreliable: US Cancer Treatmentshttps:// www.m.facebook.com/cancertreatments Flat Abs Workouthttps:// www.blog.flatabs.com Remedieshttps:// www.diyremedies.com Health News Societyhttps:// www.wiki.c2.com/healthnews
The following are clients that are new to the clinic you work at. Based on research, which client is most likely to have a low literacy level? Ryan, 30 years old, cook Chad, 22 years old, college student Carol, 52 year old, professor Paul, 85 years old, retired bus driver
Paul, 85 years old, retired bus driver -------------------- According to Hickey et al. (2018), low health literacy are correlated with those that: are over the age of 65 have limited education have lower income or are unemployed have chronic mental or physical conditions are non-native English speakers With that in mind, Paul, who is 85 years old and a retired bus driver, meets more criteria than the others.
Sara has been very ill. She decided to use the internet to self-diagnose. Which symptom is appropriate to use the internet for? Slurred speech Radiating chest pain Vomiting for 3 days Sore throat for 6 hours
Sore throat for 6 hours -------------------- Searching on the web for health information can be a helpful tool for validating minor symptoms. Major symptoms like radiating chest pain, slurred speech, or severe vomiting should be evaluated by a healthcare provider immediately.
A client was diagnosed in the emergency room with angina. The nurse is told to explain nitroglycerin to the client and discharge her. The nurse explains how nitroglycerin dilates the coronary arteries, thus improving symptoms of angina. To make sure the client understands the teaching, the nurse asks a few questions. She notes that the client is struggling with pronouncing certain English words and seems confused about the teaching. What should the nurse do? Select all that apply. Use images and written materials Get a provider to complete the teaching Speak slowly and clearly Use simple words in the instructions Cover why the treatment is important
Use images and written materials Speak slowly and clearly Use simple words in the instructions Cover why the treatment is important --------------------- English is most likely not the client's first language. Therefore, the nurse should use simple words in the instructions along with images and written materials. The nurse should explain why the treatment is important in a slow and clear manner. The client may be able to understand the English language but just not the medical jargon. The client may have the same difficulties with the provider and the nurse should be able to teach this client.
A nurse notices on a client's chart that the client has a low level of health literacy. The nurse needs to complete medication education with the client. How should the nurse adapt her teaching to the client? Use the teach-back method Define all medical terminology Use yes or no questions Provide only verbal instruction
Use the teach-back method --------------------- For client with low health literacy, the teach-back method would help the nurse know that the client understood her. The method is where you ask the client to repeat the instructions in their own words. Yes or no questions do not ensure that the client understood. Images and larger font written material can also be used. Language should be kept simple and refrain from using medical terminology.
Which sites are the most credible for health information? Select all that apply. https://www.diabeticmom.com https://my.clevelandclinic.org/health https://www.cdc.gov https://www.blog.calmness.com https://www.nih.gov
https://my.clevelandclinic.org/health https://www.cdc.gov https://www.nih.gov ---------------------- Federal Government websites are a good source of reliable health information. They end in ".gov". Although an organization, The Cleveland Clinic is a healthcare system. This is also a credible source. Blogs and sites that do not appear professional are probably not the best sources of information.
