ERP Study Guide Exam 1
provides tools to manage and store documents securely and to keep track of the multiple versions of these documents?
Document Management
Which of the following represents the correct order of process steps for the fulfillment process?
Pre-sales activity, sales order processing, inventory sourcing, shipping, billing, payment
Which of the following activities are related to the production process?
Request materials + Store materials + Locate materials + Issue materials
Which term refers to the technical structure of the software, how users interact with the software, and how the the software is physically managed on computer hardware?
Architecture
Which of the following organizational levels is associated with the method used to distribute materials to a customer?
Distribution channel
Which of the following organizational levels is associated with a company's product line?
Division
Which term represents a set of tasks or activities that produce desired outcomes?
Business processes
The shipping step concludes with
Goods issue
Which process focuses on people within a organization and includes functions such as recruiting, hiring, training, and benefits management?
Human Capital Management (HCM)
Which processes focus primarily on people and projects?
Human capital management processes + project management processes
Which of the following statements regarding master data are true?
Master data represent entities such as customers and vendors + Master data are a consequence of the execution of process steps
Which of the following master data is used in numerous processes?
Material Master
is concerned with matching the demand for materials in the organization with the supply.
Material Planning
Which process involves the actual creation of the products?
Production process
There term materials encompasses which of the following?
Products + Components + Parts + anything used in an organization
Which process is used to plan and execute large projects such as the construction of a new factory or the production of complex products such as airplanes?
Project Management
In the fulfillment process, a plant is
A facility from which the company delivers products and services to its customers
A plant can be used to represent which of the following?
A factory + A storage facility (warehouse, DC) + An office
Which of the following can serve as an example of a plant?
A manufacturing facility + An office building + A storage facility
What document is NOT created during the billing step of the fulfillment process if probability analysis is active?
A material document
All the following are examples of a shipping point
A rail depot + A loading dock + A mail room + A designated group of employees
Which of the following statements regarding the fulfillment process is NOT true?
A sales order must be created with references to a quotation
Business Processes
A set of tasks or activities that produce desired outcomes.
Material master data are grouped into views. Which of the following views are used in fulfillment?
Basic data + Sales organization data + Sales plant data
Material master data are grouped into views. Which one of the following combination of views is relevant to the fulfillment process?
Basic data, sales organization data, sales plant data
The highest organizational level in SAP ERP is the
Client
Organizational data in a sales order include which of the following?
Client + Company code + Sales area
Which of the following are examples of organizational data in SAP?
Client + Customer + Vendor
Which term refers to business processes that are not executed by a single group or function?
Cross-Functional
Which of the following are examples of master data in SAP?
Customer + Vendor
Which system connects a company's ERP system to those of its customers?
Customer Relationship Management (CRM)
Pre-sales activity includes all of the following except
Customer purchase orders
ERP Systems
ERP systems focus primarily on intra-company processes—that is, the operations that are performed within an organization—and they integrate functional and cross-functional business processes.
Which departments take part in the conception of an idea?
Engineering + Marketing
Which of the following are components of the lifecycle data management process?
Engineering + Marketing + Production
Which process tracks the financial impact of process steps with the goal of meeting legal reporting requirements?
Financial Accounting
Materials that are created by the production process from other materials are referred to as
Finished Goods (FERT)
Which of the following is concerned with the storage and movement of materials?
Inventory and warehouse mangement (IWM)
Which of the following is NOT a key step in the fulfillment process?
Invoice verification
Which of the following is NOT a typical characteristic of a wholesale channel?
It distributes goods directly to its consumers
Which of the following are characteristics of a wholesale channel?
It does not include sales taxes in calculating prices + It requires a minimum volume of purchase + It offers volume discounts + It may designate a specific plant or plants from which delivers are made
Which process supports the design and development of products from the initial production stage through the discontinuation of the product?
Lifecycle Data Management
Which of the following statements regarding process level reporting are true?
It provides information of the performance of a process across many occurrences + It is based on data in the transnational system + It uses aggregated data
Which of the following statements regarding instance level reporting are true?
It provides the status of one occurrence of a process + It is based on data in the transnational system
In which elements of the lifecycle data management process does marketing play a role?
Make + Marketing & service + Discontinue product
How many company codes can a plant belong to?
One
Which of the following is(are) used to represent the structure of an enterprise?
Organizational Data
Which of the following statements regarding organizational data are true?
Organizational data represent entities such as customers and vendors + Organizational data define the structure of an enterprise
Output conditions include all of the following types of data except
Output mode
What is the final step of the procurement process?
Payment
In which components of the asset management process is a production involved?
Perform maintenance + Authorize maintenance + Request maintenance
Which master data do companies use to determine the prices of their products?
Pricing conditions
Which of the following types of data is NOT included in a billing document?
Pricing conditions
Which of the following systems helps companies administer the processes of research, design, and product management?
Product Lifecycle Management (PLM)
Which of the following organization levels is NOT relevant to the fulfillment process?
Purchasing organization
What is the final step in the fulfillment process?
Receipt of payment from the customer
Which of the following activities are related to the procurement process?
Receive materials + Prepare for storage + Store materials
Which program is the "operating system" for an entire company's business processes?
SAP NetWeaver
Which of the following SAP systems are used to support inter-company processes?
SAP SCM + SAP CRM
Which of the following are components of the fulfillment (sell) process?
Sales + Warehouse + Accounting
Which of the following key organizational elements are unique to the fulfillment process?
Sales area + Credit control area + Shipping point
Which term refers to a system in which workers complete their tasks in separate departments for the other components of the process?
Silo Effect
Enterprise systems
Systems that support end-to-end processes and are essential to the efficient and effective execution and management of business process.
Which of the following statements about business processes is true?
They are executed across multiple functions + They are initiated by some type of trigger + They involve multiple steps
Which of the following statements regarding customer master data is NOT true?
They include data that are needed to make postings in CO.
What type of materials is purchased from a vendor?
Trading Goods
Which of the following are steps within a generic business process of an organization
Trigger + outcome
Which of the following are components of the production (make) process?
Warehouse + Production
Which of the following statements concerning Web services are true?
Web services expose functionally to other applications + Web services are an essential component of enterprise systems + Web services can be used to create composite applications
Which of the following are the typical distribution channels?
Wholesale + Online + Retail