Ethics Final

This occurs when there are two or more positions on an ethical decision.

Ethical conflicts

Walker is a supervisor at an exporting unit. He has a cheerful disposition, and encourages and appreciates his team members discussing ideas with him. Which of the following traits best describes Walker's behavior?

Extraversion

The type of communication that occurs when two or more people interact with one another.

Interpersonal communication

________ is an explanation of leadership proposing that leaders develop unique working relationships with group members.

Leader-Member Exchange Model

Which of the following is not a characteristic of group emotional intelligence?

Micromanagement

All of the following are true about feedback except

Most companies recognize the need for organizational leaders to get feedback from their employees.

The type of communication that involves communication expressed through actions, body language, expressions, or other forms of communication not written or oral.

Nonverbal communication

Gossip, manipulation, playing favorites, and taking credit for another's work are all examples commonly associated with

Organizational politics

Trying to achieve one's own ends even if it means harming others in the organization is called ________.

Organizational politics

The leader behavior that includes engaging in trustworthy behaviors, such as encouraging open communication about problems and sharing information is called ________.

establishing a climate of trust

The ________ leader includes ethics at every operational level and stage of the decision making process

ethical

The ________ leader includes ethics at every operational level and stage of the decision making process.

ethical

An individual who makes things happen by helping translate plans into action is performing the leadership role of

executor

An important part of being assertive is to:

express feelings and opinions forthrightly

All of the following are substitutes for leadership except:

extrinsic satisfaction

Substitutes for leadership refers to

factors in the work setting that make leadership superfluous

The achievement motive refers to:

finding joy in accomplishment for its own sake

All of the following are task-related attitudes and behaviors except:

giving emotional support and encouragement

A key part of a leader having humility is to admit faults and:

put group members in the limelight, rather than oneself.

A key part of 360-degree feedback is for leaders to _____.

receive feedback from those who work with and for them.

Mike is the head of a research team at a technology firm. In spite of constant rejection of Mike's ideas by the senior officials, he consistently pursued his ideas without losing confidence. This shows that Mike is a(n) _____ leader.

resilient

The general personality trait of ________ includes the ability to relieving tension or boredom and defuse hostility

sense of humor

Jessica, the chief fashion designer at ApparelDezire, consults her team for designs to be showcased in the upcoming fashion week. Jessica decides on a couple of designs based on the suggestion of group members and the ones she feels the group would agree upon and support. Jessica's decision is attributed to the _____ style of leadership.

consensus

A top leader is supposed to help promote values and principles that _____.

contribute to the welfare of individuals and the organization

In the context of teamwork, _____ directly states that collaboration is better than competition.

cooperation theory

Essential qualities of a follower include all of the following except:

cowardice

All of the following are task-related attitudes and behaviors except:

creating inspiration and visibility

________ leaders are passionate about the company, live out corporate values daily in their behavior in the workplace and form long-term relationships with employees and other stakeholders.

Authentic

Which one of the following actions on the part of a leader would most likely contribute to a reputation of trustworthiness?

Being highly diplomatic so as not to offend anyone

Leaders having a(n) __________________ conflict management style are moderately assertive and moderately cooperative

Compromising

Leaders having a(n) __________________ conflict management style are moderately assertive and moderately cooperative.

Compromising

Which one of the following actions on the part of a leader would most likely contribute to a reputation of trustworthiness?

Doing what she or he thinks is right in spite of the political consequences

The acronym RADAR stands for

Recognize, Avoid, Discover, Answer, & Recover

The type of communication that increase collaboration and generate a variety of different perspectives.

Small group communication

Which of the following scenarios is an example of an offsite training program?

The employees of the human resource department are taken out as a team for a wild life expedition to develop their team building skills

Which of the following is true of a consensus leadership style?

The style helps group members feel that they are valuable to the team

________ leaders communicate a sense of mission, stimulate new ways of thinking and enhances as well as generate new learning experiences.

Transformational

An advantage of being a leader noted in the leadership text is

a chance to help others grow and develop.

Edwards is the head of the procurement department at FreshDelights, a frozen yoghurt chain. Anticipating a reduction in the demand for frozen yoghurt in the upcoming winter season, Edwards decides to reduce the dairy procurement. Edwards is:

a conceptual thinker

A pronounced characteristic of an entrepreneurial leader is _____.

a sensible risk taking approach

The ________ leader is not necessarily unethical, but they care little for ethics within the company.

apathetic

Leadership effectiveness, as defined in the framework for understanding leadership, refers to the leader:

attaining desirable outcomes such as productivity and satisfaction.

A leader would be engaging in micromanagement if he or she:

closely monitors a group member's activities.

When an individual has ________ they very good at solving problems.

cognitive intelligence

A consultative leader _____.

confers with the group before making the decision on their own

The leader behavior that should set out a specific goal or purpose that helps answer the questions, "Why are we doing this?" and "What are we trying to accomplish?" is called ________.

defining the team's mission

Katie, the marketing head of MeDiASure, a digital marketing agency, entrusts her team with the task of conceptualizing innovative marketing strategies for a client. Katie collects the group's opinions and lets the team make the final call on the most suitable strategies by vote. In this scenario, Katie is assuming the role of a(n) _____.

democratic leader

The formal technique that includes promoting team identity by emphasizing the team's value to the organization rather than that of the individual is called ________.

emphasizing group recognition and rewards

The general personality trait of ________ includes the ability to keep the group in an upbeat mood and hopeful about attaining difficult goals.

enthusiasm, optimism, and warmth

When Carlos, the manager of a coffee shop, speaks to customers in order to find out trends in their preferences and their changing requirements, he is performing the leadership role of a(n) _____.

entrepreneur

Lindsey, a market research analyst, is known for her almost accurate predictions regarding the market trends in the medium to long term. This depicts that Lindsey:

has an insightful mind.

Torres was recently appointed the marketing head of a cosmetics company. He has a keen interest in the cosmetics industry and has extensively studied the company's past growth and marketing strategies. This reveals that Torres:

has knowledge of the key task the group is performing

Torres was recently appointed the marketing head of a cosmetics company. He has a keen interest in the cosmetics industry and has extensively studied the company's past growth and marketing strategies. This reveals that Torres:

has knowledge of the key task the group is performing.

An entrepreneurial leader is most likely to _____.

have high enthusiasm and creativity

A potential disadvantage of being a leader is

having fewer people to confide in about work-related issues.

An important part of open-book management is to:

help all employees understand and pursue the company's business goals

Actions that leaders can take using their own resources in order to foster teamwork are called ________.

informal techniques

The formal technique that includes opportunities for reinforcing values, revitalizing spirit, and bonding workers to one another and to the team, such as a team dinner or retreat, is called ________.

initiating ritual and ceremony

A defining aspect of leadership is that it includes the ability to

inspire people's confidence and gain their support.

The ________ approach to leadership views ethics as an opportunity to implement core values

integrity-based

Intrinsically satisfying work can be a leadership substitute because such work

is so self-motivating that the worker requires very little leadership

Nixon, who is a team manager, decides to split his subordinates into two different groups. While the members of one group are invited to participate in processes like sales target determination and crisis management, the members of the other group are managed as per formal rules. Nixon's leadership practice is in accordance with the _____.

leader-member exchange model

The teamwork tactic "emphasize pride in being outstanding" is based on the premise that:

leaders should help the group realize why it should be proud of its accomplishments.

________ is the ability or authority to guide and direct others toward a goal.

leadership

Marketing vice president Derek is engaged in the strategic planner role when he

looks for ideas in the outside world that could help the company.

For e-leadership to take place, work must be:

mediated by information technology

Passion for the work on the part of a leader often expresses itself as a(n):

obsession for achieving company goals

When an individual has ________ they have the ability to influence others

power

When an individual has ________ they have the ability to influence others.

power

An authentic leader would most likely:

practice his or her values consistently.

A recommended way of being a model of teamwork is to:

share power and information with team members

An individual who formally reports to individuals and groups outside their direct organizational unit is performing the leadership role of

spokesperson

A major characteristic of a team is:

strong common commitment.

An individual who serves as an example to the team is performing the leadership role of

team player

With respect to heredity and environment, leadership effectiveness appears to be:

the combined influence of heredity and environment.

An entrepreneurial leader is least likely to _____.

thrive on hierarchy and routine

Research shows that male leaders, in contrast to female leaders, are more inclined to _____.

use a command-and-control style

The formal technique that includes use of collaborative software such as e-mail, instant message, electronic brainstorming, videoconferencing, and social networking is called ________.

using technology that enhances teamwork

Leadership takes into account factors related to the leader, the persons being led, and

various forces in the environment.