Exam 1 Flashcards Ch. 1-5 MAN3025

Which of the following is a typical managerial choice? A) Allocation of resources B) Attitudes of subordinates C) Scheduled deadlines D) Legal regulations

A) Allocation of resources

According to Rosemary Stewart's dimensions of managerial jobs, _______________ are factors that limit a manager's response to various demands. A) Constraints B) Choices C) Techniques D) Interpersonal skills

A) Constraints

According to Mintzberg's theory of managerial functions, _______________ roles include acting as an entrepreneur, a disturbance handler, a resource allocator, and a negotiator. A) Decisional B) Informational C) Interpersonal D) Leader

A) Decisional

The development of new technologies has _______________. A) Increased the speed of change implementation B) Reduced the importance of skilled labor C) Restricted the flow of information D) Reduced the time-horizon of strategic planning

A) Increased the speed of change implementation

The ____________ role emphasizes a managers contacts with those outside the formal chain of command. A) Liaison B) Monitor C) Disseminator D) Resource Allocator

A) Liaison

Which of the following best explains the inside-out approach to strategic corporate social responsibility? A) Managers can look inside the company at issues that are more rather than less important as a function of the company's strategy and business activities. B) Managers can look outside the company at issues the company can influence. C) Managers look at social issues in general terms of the extent to which they are problematic. D) Managers look for legal loopholes in conducting their business.

A) Managers can look inside the company at issues that are more rather than less important as a function of the company's strategy and business activities.

_____________ involves the extent to which members of a society agree that an act is either good or bad. A) Social consensus B) Probability of effect C) Concentration of effect D) Social order

A) Social consensus

Which of the following is an example of an accommodator firm? A) The Hardley Accounting Firm changes its accounting practices after the introduction of the Sarbanes-Oxley Act in 2002. B) Ramen's retail store decides to stop using plastic bags after customers threatened to boycott its products. C) A biotech company fights government efforts that will restrict its ability to import raw materials. D) A petrochemical company takes preventive measures to protect employees from harmful chemicals within the workplace even before anyone suffers negative side effects.

A) The Hardley Accounting Firm changes its accounting practices after the introduction of the Sarbanes-Oxley Act in 2002.

Jenson Foods is headquartered in New Jersey and has subsidiaries in many countries across the world. The home office has centralized authority and the international subsidiaries follow the same or a similar strategy in each of their markets. Jenson Foods is following a ________. A) global focus B) region-country focus C) transnational focus D) state focus

A) global focus

A ________ is an organization that invests the primary authority for major strategic decisions in the home office. A) globally focused B) region-country focused C) transnational focus D) state focused

A) globally focused

From an efficiency perspective, when the manager of a business ________, the self-interests of the owner are best achieved by serving the interests of society. A) is also its owner B) plays a purely administrative role C) has a strong concern for social welfare D) is risk averse

A) is also its owner

According to the principle of ________, the financial obligation corporations have to others is limited to the company and does not extend to its shareholders. A) limited liability B) distributive justice C) limited interest D) compensatory justice

A) limited liability

Which of the following is likely to be an advantage for the licensor in a licensing arrangement? A) low cost and little risk B) major returns on investment irrespective of sales C) strict control over the use of its product and brand name D) low royalty percentages

A) low cost and little risk

In ________, contextual variables have much less impact on the determination of appropriate behaviors. A) low-context cultures B) power distance C) gender focus D) collectivism

A) low-context cultures

Pixel Inc has established a system to settle employee grievances. According to this system, aggrieved employees must first approach their immediate supervisors with their problems. If the employee considers the supervisor's decision unsatisfactory, he or she may approach the next person in the chain of command. If the grievance still remains unresolved, the matter may be referred to voluntary arbitration. This system is indicative of ________. A) procedural justice B) distributive justice C) interactional justice D) compensatory justice

A) procedural justice

A factory continues to dump its chemical waste into the local river in spite of government orders banning the dumping of industrial effluents in local water bodies. The company knows that the effects of the chemicals on the water will not be detected until several years later. This is an example of ________. A) temporal immediacy B) social consensus C) concentration of effect D) proximity

A) temporal immediacy

MGN is company that manufactures hardware, headquartered in London, UK. The company strives to be simultaneously centralized and decentralized. As such, its goal is to achieve global efficiency while maintaining local market responsiveness. Which approach is the organization following? A) transnational focus B) state focus C) region-country focus D) global focus

A) transnational focus

Pixel Inc is planning to upgrade its technology infrastructure. However, this move is likely to render more than half of its workforce redundant. Which of the following statements is true in this scenario? A)The magnitude of the consequence is high. B) The concentration of effect is low. C) There is a high degree of social consensus. D) The probability of effect is low.

A)The magnitude of the consequence is high.

In the context of an organization, members are defined as __________. A) The nonmanagerial employees B) All employees C) The group of rank-and-file employees D) Members of the labor union

B) All employees

Among many other responsibilities, Angela Morrison also manages two research teams at a market research firm. Team Leaders from both report to her and give her regular updates on how the work is progressing. She carefully monitors the performance of both teams and gives them regular feedback on their work. This is an example of _______________. A) Auditing B) Controlling C) Organizing D) Planning

B) Controlling

_____________ is the degree to which a situation influences behavior or perception of the appropriateness of behavior. A) Cultural milieu B) Cultural context C) Cultural elasticity D) Cultural dimensionality

B) Cultural context

As the CEO of a software company, Keith is required to participate in several meetings each week. SOme of his other responsibilities include helping to formulate the company's strategic plans and giving the final word on which projects the company with undertake. This reflects the _______________ aspect of Keith's role as a manager. A) Constraint B) Demand C) Technique D) Compliance

B) Demand

________ refers to the flow of goods and services, capital, and knowledge across country borders. A) Marketing B) Globalization C) Repatriation D) Entrepreneurialism

B) Globalization

__________________ is the process of assembling and using sets of resources in a goal-directed manner to accomplish tasks in an organization. A) Accounting B) Management C) Budgeting D) Planning

B) Management

The term _______________ refers to any person in an organization without regard to that individuals role in it. A) Management B) Member C) Manager D) Union

B) Member

When a manager is frequently called upon to represent the views of the unit for which he or she is responsible, he/she is said to be fulfilling the ______________ role. A) Entrepreneurial B) Spokesperson C) Monitor D) Negotiator

B) Spokesperson

What is the primary legacy of Fredrick Taylor? A) The concept of employee motivation B) The principles of scientific management C) The "hierarchy of needs" theory D) The concept of job erichment

B) The principles of scientific management

How can a company communicate ethical standards? A) by disseminating a one-time memo B) by repeatedly communicating the code in memos and company newsletters C) by conducting one-to-one meetings with the manager and the employee D) by letting employees conduct themselves in ways they think appropriate and correcting them, if need be

B) by repeatedly communicating the code in memos and company newsletters

A(n) ________ is a formal settlement that outlines types of behavior that are and are not acceptable. A) mission statement B) code of ethical conduct C) internal control D) performance report

B) code of ethical conduct

Chucks' Eggs is a company that distributes eggs in Latin America and is planning to enter the North American market. As the risks are greater when entering new markets, Chucks' decides to join hands with another firm that has mutually desirable goals. This way, they can share the costs and have access to each other's resources. Which of the following ways is Chucks' implementing to enter a new market? A) exporting B) creating a strategic alliance C) licensing D) purchasing a local firm

B) creating a strategic alliance

Corporations react to the various pressures and constituencies connected to the topic of social responsibility in different ways. Companies that are ________ tend to fight efforts that they see as resulting in greater restriction and regulation of their ability to maximize profits. A) accommodators B) defenders C) reactors D) anticipators

B) defenders

At Pixel Inc, all promotions, pay raises, and bonuses are based on employees' attainment of their goals and the extent to which they help the organization reach its objectives. Managers are strictly instructed to disregard irrelevant criteria such as the employee's age, gender, race, and so on when allocating rewards. This is indicative of ________. A) procedural justice B) distributive justice C) compensatory justice D) interactional justice

B) distributive justice

According to philosopher Immanuel Kant, ________ form the basis of all rights. A) individuality and happiness B) freedom and autonomy C) fairness and equitability D) justice and truth

B) freedom and autonomy

In an organization using a region-country focus, ________. A) attempts are made to market a relatively standardized product across geographic markets B) managers can tailor their strategies to local market conditions and demands C) the goal is to achieve global efficiency while maintaining local market responsiveness D) the firm's home office makes major strategic decisions

B) managers can tailor their strategies to local market conditions and demands

When managers can look outside the company at issues the company can influence, they are following the ________ approach to strategic corporate social responsibility. A) inside-out B) outside-in C) outside-out D) inside-in

B) outside-in

In EduTech, a software company, the views and suggestions of managers are considered unquestionable and employees never go against what has been suggested by the managers. Sole authority rests in the hands of the managers. What is this an example of? A) uncertainty avoidance B) power distance C) individualism D) gender focus

B) power distance

Romano Ware manufactures kitchen utensils. It is headquartered in Jakarta and has an international presence. Its production sites and sales locations are situated in Europe, Asia, and Australia. The organization is highly decentralized, and region or country managers can tailor their strategies to local market conditions and demands. Which of the following approaches is Romano Ware using? A) supply chain B) region-country focused C) globally focused D) transnationally focused

B) region-country focused

Business meetings in Japan follow elaborate procedure, often take a long time as seemingly little details are scrutinized, and end with all parties signing detailed protocols to leave no room for misunderstandings. This is because Japan ranks high when it comes to ________. A) personal freedom B) uncertainty avoidance C) individualism D) gender focus

B) uncertainty avoidance

Which of the following is a dimension of national culture? A) political stability B) uncertainty avoidance C) regulations D) economic development

B) uncertainty avoidance

Which of the following is an example of an anticipator firm? A) The Hardley Accounting Firm changes its accounting practices after the introduction of the Sarbanes-Oxley Act in 2002. B) A biotech company fights government efforts that will restrict its ability to import raw materials. C) A petrochemical company takes preventive measures to protect employees from harmful chemicals within the workplace even before anyone suffers negative side effects. D) Ramen's retail store decides to stop using plastic bags after customers threatened to boycott its products.

C) A petrochemical company takes preventive measures to protect employees from harmful chemicals within the workplace even before anyone suffers negative side effects.

Acting as a figurehead involves _______________? A) Influencing or directing others B) Extensive information seeking C) Attending or participating in ceremonial activities D) Contacts with persons outside the formal chain of command

C) Attending or participating in ceremonial activities

_______________skills, also known as cognitive complexity, are often the major factor that determines who reaches the highest levels of the organization A) Interpersonal B) Technical C) Conceptual D) Decision-Making

C) Conceptual

Which of the following is true for the dimensions of national culture? A) Power distance is a measure of the extent to which a group has power and status differences. B) Citizens in nations high in uncertainty avoidance prefer to have fewer rules. C) Countries emphasizing masculine traits value activities that lead to success, money, and possessions. D) Individualism is the extent to which a person's identity is a function of the group(s) to which the person belongs.

C) Countries emphasizing masculine traits value activities that lead to success, money, and possessions.

Corporations react to the various pressures and constituencies connected to the topic of social responsibility in different ways. ________ make changes only when legally compelled to do so. A) Accommodators and reactors B) Anticipators and reactors C) Defenders and accommodators D) Reactors and anticipators

C) Defenders and accommodators

Naomi, a production manager at Morrison Textiles, comes up with a new technique of enhancing productivity. She talks about this with her colleagues and friends, and following positive responses from them, decides to take it up with the firm's senior management. Naomi's effort to see this through reflects the _______________ role that managers play. A) Negotiator B) Leadership C) Entrepreneurial D) Spokesperson

C) Entrepreneurial

Which of the following is true about the cultural context? A) In high-context cultures, contextual variables have much less impact on the determination of appropriate behaviors. B) In low-context cultures, people pay close attention to the situation and its various elements. C) In low-context cultures, the situation may or may not affect what is considered appropriate behavior. D) In low-context cultures, the context has a significant influence on this judgment.

C) In low-context cultures, the situation may or may not affect what is considered appropriate behavior.

Which of the following statements is true about the effects of the internet on how managers do their jobs? A) The importance of knowledge has declined B) The internet has reduced the amount of competition in all markets C) It offers new ways of accomplishing tasks D) It has decreased the importance of entrepreneurs

C) It offers new ways of accomplishing tasks.

Which of the following roles is an interpersonal role? A) Negotiator B) Spokesperson C) Leader D) Disturbance Handler

C) Leader

Which of the following is true regarding the efficiency perspective of social responsibility, according to Milton Friedman? A) The welfare of the community is the firm's responsibility. B) Managers who are owners must act in the best interests of society and stakeholders. C) Managers should maximize profits for the shareholders in the business. D) Firms have obligations not only to shareholders but also to society.

C) Managers should maximize profits for the shareholders in the business.

Which of the following is a decisional role? A) Spokesperson B) Monitor C) Negotiator D) Disseminator

C) Negotiator

Corporations react to the various pressures and constituencies connected to the topic of social responsibility in different ways. ________ firms make changes when they feel that pressure from constituencies is sufficient such that nonresponsiveness could have a negative economic impact on the firm. A)Accommodator B) Anticipator C) Reactor D) Defender

C) Reactor

_______________ translates long term plans into actions designed to achieve specific and shorter-term goals and objectives. A)Operational Training B)Strategic Planning C)Tactical Planning D)Transactional Planning

C) Tactical Planning

Which of the following is in accordance with the utilitarian approach to ethical decision making? A) Do onto others as you would have them do unto everyone, including yourself. B) Choose the action that conforms with moral principles. C) Try to make decisions that result in the greatest good. D) Focus on the equity and process of outcomes.

C) Try to make decisions that result in the greatest good.

According to the Foreign Corrupt Practices Act, which of the following can be paid to low-level government employees to perform their duties more quickly? A) bribes B) dividends C) facilitating payments D) push money

C) facilitating payments

Which of the following is a challenge associated with cross-border acquisitions? A) little control over the product B) increased costs of transportation C) integration of two previously independent companies D) complexity in launching

C) integration of two previously independent companies

Within the context of the efficiency perspective of social responsibility, externalities involve ________. A) random consequences B) marketplace interactions C) unintended consequences D) indirect acts of social responsibility

C) unintended consequences

A(n) ________ is an employee who discloses illegal or unethical conduct on the part of others in the organization. A) connoisseur B) critic C) whistleblower D) analyst

C) whistleblower

A ________ is often called a "Greenfield venture." A) strategic alliance B) licensing arrangement C) wholly-owned subsidiary D) cross-border acquisition

C) wholly-owned subsidiary

Rick was hired as the director of a company manufacturing refrigerators at a time when the company was financially unstable. After analyzing the market carefully, Rick decided to change their marketing strategy. Rick's sound judgement did the trick, and the company turned around and became profitable within two years. What managerial skill did Rick show? A) Interpersonal Skills B) Communication Skills C) Technical Skills D) Conceptual Skills

D) Conceptual Skills

Which of the following is true about the economic development of an institutional environment? A) Economies that are not highly developed but are growing rapidly are classified as developing economies. B) Developing economies tend to have more effective capital markets than developed economies. C) Developed economy countries have rapidly growing economies. D) Developed economies tend to be larger than less-developed or emerging economies.

D) Developed economies tend to be larger than less-developed or emerging economies.

A manager in the _______________ role not only receives information but also sends it. A) Entrepreneurial B) Negotiator C) Monitor D) Disseminator

D) Disseminator

Managers in the ______________ role not only make routine decisions in their jobs but also frequently engage in activities that explore new opportunities or start new projects. A) Liason B) Monitor C) Negotiator D) Entrepreneurial

D) Entrepreneurial

As the dean of a business school, Mike is often required to participate in activities such as the inauguration of a new faculty or delivering a welcoming address at a seminar hosted by a college. He is likely playing the _______________ role as a member of the college management. A) Liason B) Leader C) Disseminator D) Figurehead

D) Figurehead

________________ Identifies the actions needed to accomplish the goals of particular units of the organization or particular product lines in their respective markets. A)Directional Planning B)Tactical Planning C)Strategic Planning D) Operational Planning

D) Operational Planning

Which of the following is an example of a reactor firm? A) A biotech company fights government efforts that will restrict its ability to import raw materials. B) A petrochemical company takes preventive measures to protect employees from harmful chemicals within the workplace even before anyone suffers negative side effects. C) The Hardley Accounting Firm changes its accounting practices after the introduction of the Sarbanes-Oxley Act in 2002. D) Ramen's retail store decides to stop using plastic bags after customers threatened to boycott its products.

D) Ramen's retail store decides to stop using plastic bags after customers threatened to boycott its products.

Rooney, Inc. is a company that manufactures sugar. It is based in South Africa. The company follows the just-in-time approach in which it does not believe in stocking raw materials and maintaining an inventory, but instead relies on a strong supply chain to deliver materials in time. As a part of recent business development plans, the company decided to begin importing raw materials from Borneo. Which of the following, if true, would force the company to question its reliability on the JIT approach? A) Regulations in Borneo have become stricter. B) Borneo has recently been classified as an emerging economy. C) Borneo has yet not relaxed its markets to direct foreign investments. D) The physical infrastructure in Borneo is weak.

D) The physical infrastructure in Borneo is weak.

In the context of an organization, identify the correct statement from the following. A) All members are, by definition, parts of collective bargaining units B) Union is synonymous with collective bargaining units C) All those who are not involved in specific managerial activities must be members of the union D) The term member refers to all employees of the organization

D) The term members refers to all employees of the organization

Countries emphasizing feminine traits value ________. A) activities that lead to success B) activities that lead to money C) activities that lead to possessions D) activities that enhance quality of life

D) activities that enhance quality of life

A(n) ________ involves having to make a choice between two competing but arguably valid options. A) cognitive bias B) ethical lapse C) fallacy D) ethical dilemma

D) ethical dilemma

A(n) ________ is a decision that is contrary to an individual's stated beliefs and policies of the company. A) fallacy B) cognitive bias C) ethnocentric viewpoint D) ethical lapse

D) ethical lapse

As a teacher in a primary school in Scottsdale, Arizona, Ruth likes to make decisions that are independent of the school organization. She is dedicated to inculcating the habit of making choices in her students and places a high reward on personal achievement. This is an example of ________. A) uncertainty avoidance B) power distance C) collectivism D) individualism

D) individualism

According to the ________ approach to ethical decision making, some things are just right or wrong, independent of their consequences. A) universal B) utilitarian C) justice D) moral rights

D) moral rights

According to the universal approach to ethical decision making, managers must first determine whether a course of action can apply to all people in all situations, then ask themselves whether ________. A) the act has moral significance in the community B) the costs and benefits of the act can be equitably distributed C) the rewards of the act can be equitably distributed D) they would want the same rule applied to themselves

D) they would want the same rule applied to themselves

As a group, whistleblowers tend to be disgruntled employees. True or False

False

As the general manager of a steel plant, Fredrick Ivanovic has to divide his time between supervising the overall functioning of the plant, resolving conflicts between workers, preparing production reports, and meeting with his seniors to provide them with regular updates. This reflects the constraint dimension of management. True or False

False

Evaluating employee performance on completed tasks is not a part of controlling. True or False

False

Fredrick Taylor, who is credited to be the "father if modern management," believed that employees are primarily motivated by pay. True or False

False

Global events have little effect on the goals that managers set, he decisions they make, and how they coordinate and lead the work of other people. True or False

False

In the "outside-in" approach of the strategic corporate social responsibility perspective, managers look at social issues in general terms of the extent to which they are problematic. True or False

False

Individualism can be defined as the extent to which a person's identity is a function of the groups to which he or she belongs. True or False

False

Managers rarely have to manage multicultural teams within one organization in one location. True or False

False

Mintzberg's typology of managerial roles entails three major categories: planning, directing, controlling. True or False

False

Moral intensity refers to the impact of ethics and morality on a group of people. True or False

False

The Foreign Corrupt Practices Act was passed in 1977 in order to prevent foreign government officials from making payments to U.S. firms. True or False

False

The Sarbanes-Oxley Act was enacted by the United States to enforce tariffs and quotas on goods imported from China. True or False

False

The institutional environment of a country has little effect on the individuals and organizations that operate within it. True or False

False

The two major aspects of a country's environment are its heritage and culture. True or False

False

The utilitarian approach to ethical decision making advocates making decisions based on moral principles rather than on the positive or negative consequences of an action. True or False

False

A manager's interpersonal skills include empathy, persuasiveness, and sensitivity. True or False

True

A transnational organization tries to be simultaneously centralized and decentralized. True or False

True

Accommodator companies obey the letter of the law but do not make changes that might restrict profits unless they are required to do so. True or False

True

An entrepreneurial mind-set allows a manager to assess uncertainty and take action to exploit any possible opportunities. True or False.

True

Conceptual skills- such as logical reasoning, judgement, and analytical abilities are a strong predictor of managerial effectiveness. True or False

True

Employees are unlikely to conform to a corporate code of ethics unless other actions taken by the organization reinforce the code. True or False

True

From the perspective of social responsibility, shareholders are stakeholders. True or False

True

In low-context cultures, the situation itself may or may not affect what is considered to be appropriate behavior. True or False

True

In the "inside-out" approach of the strategic corporate social responsibility perspective, managers can look inside the company at issues that are more rather than less important as a function of the company's strategy and business activities. True or False

True

Increasing globalization has dramatically changed the competitive landscape for everyone in recent years. True or False

True

Managing change becomes difficult for managers because employees tend to resist change. True and False.

True

Planning involves estimating future conditions and circumstances, and based on these estimations, making decisions about the work of the manager and for all employees for whom she or he is responsible. True or False

True