Exam 1 OLS

When martin has a perceived conflict with a coworker he will send them emails that are taunting or insulting This is an example of

Counter productive work behavior

. ______ refers to how long we focus on an activity.

Persistence

Stage 1 of social perception is

Selective Attention

Ethnocentrism is based on the feeling that our cultural rules and norms are superior to or more appropriate than the rules and norms of another culture.

True

In the self-serving bias, employees attribute their success to controllable internal factors and their failures to uncontrollable external factors.

True

Perception is influenced by three key components: the characteristics of the perceiver, of the target, and of the situation.

True

When making attributions about a worker's performance, people can assign responsibility to either internal or external factors.

True

What form of diversity management is an organization adopting when it assumes that all diverse people will learn to fit in or become like the dominant group?

assimilation

You are unlikely to say anything to someone smoking on your smoke free campus if you have no intention of confronting the smoker. Your intention reflects the _________________ component of your attitude toward people smoking on campus

behavioral

Harold Kelley hypothesized that people make causal attributions by observing

consensus, distinctiveness, and consistency.

The _____________ model suggests that managers should monitor employees perception of fairness

equity

People with _____________ often see the causes of events in their lives as due to luck or other environmental factors

external locus of control

Job involvement represents the extent to which individual is personally involved with his or her work role. This has nothing to do with job satisfaction

false

Job satisfaction has a negative association with OCB and a positive relationship with CWB

false

Taylor senses other's emotions understands their perspectives and takes active interest in their concerns. This demonstrates her self-management competence

false

Occurs when we hold others less accountable for unethical behavior when its called out through third parties

indirect blindness

Which of the following is the most fixed of a person's individual differences

intelligence

Which of the following is not an element of emotional intelligence

interpersonal intelligence

the potential to understand and regulate your self is ____________ intelligence

intrapersonal

A person will experience _______ when his or her outcome to input ratio is less than that of a relevant comparison person.

negative inequity

Marie works as a project manager for a major consumer products firm. She work with beliefs perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Marie's beliefs represent

psychological contract

___________ occurs when an individual is "turned on to one's work because of the positive internal feelings that are generated by doing well."

Intrinsic motivation

Which of the following is not an example of a hygiene factor in Herzberg's motivator hygiene model?

advancement

Organizational commitment exists to the degree that the person is satisfied with his or her job

false

Research has shown that despite the assumption many managers make proactivity is unrelated to work performance

false

Noel says, "I can type 70 words per minute with no errors" He is expressing

high self-efficacy

Self-determination theory focuses on the needs that drive ________________ motivation

intrinsic

Devon enjoys the job that he's been at since graduating from college three years ago. He has a friend who just took a similar position at another firm and the company has an opening that would fit devons experience. The company is offering a 20 percent wage increase, as well a leadership role after a three month training program. When considering this offer, devon is thinking about _________ factors

situation

In Maslow's need hierarchy, the most basic need (and the one that must be met first) is physiological.

true

Intensity pertains to the amount of effort being invested in an activity.

true