Exam 3 - Chapters 7-8

A group member who says ________ is performing a maintenance role.

"Juan, you have been quiet lately. What do you think?"

Damarra recently visited the Mayan temple at Chitzen Itza in the Yucatan. She was humbled by its feeling of age and history, particularly because she is of Mayan descent. ________ is the emotion she is likely feeling.

Awe

________ is the shared belief that drives people to help others who are suffering.

Compassion

Which of the following statements is true?

Employees' level of flourishing is related to organizational outcomes such as productivity and financial performance.

_________ is one characteristic that would describe an organization without positive OB.

Positive deviance

A group that gets together because of a common interest is an informal group.

True

Gatekeeper is a maintenance role in groups.

True

Organizations should encourage positive deviance in the workplace.

True

The three effects of positive organizational behavior are amplifying, buffering, and positivity.

True

To practice conscious capitalism, an organization should be interdependent with stakeholders.

True

Which three roles are especially important to groups?

initiator, orienter, energizer

________ is defined as the state of being completely involved in an activity for its own sake.

Engagement

During "norming," members tend to be anxious and uncertain.

False

Efficacy is a component of a person's core self-evaluation; it influences how we perceive ourselves and how we perceive the world.

False

Employees' perceptions of formal and informal organizational policies, practices, procedures and routines are known as organizational culture.

False

One of the components of virtuous leadership is charisma.

False

Teams composed of specialists from different areas are called virtual teams.

False

The 3 Cs of effective teams include charters and strategies, composition, and conscientiousness.

False

The two types of roles that are very important to effective group functioning are forming and storming.

False

To achieve positive OB, an organization must pursue the key contributors of distributive justice, temperance, and virtuous leadership.

False

To become a team, a group must be composed of members with similar skills and personalities.

False

In which stage of the group development process are group members asking, "How can I best perform my role?"

performing

What are the three global values that are essential for promoting positive OB?

restorative justice, compassion, and temperance

Positive practices that escalate positive outcomes because of their associations with positive emotions and social capital are having a(n) ________ effect.

amplifying

Which of the following are the 3 Cs of team players?

committed, collaborative, competent

An _______ is the person who promotes greater understanding through examples or exploration of implications for a group.

elaborator

Sam needs to study for an upcoming test in his business law course. His roommate is driving him crazy by singing and whistling. Sam heads for the library and finds a quiet room in the back so he can study more effectively. Sam is increasing his

mindfulness

_______ is the characteristic of PsyCap that consists of bouncing back from adversity.

Resilience

Xavier and Kevin both work as line employees at the Widget Corporation plant. They are both big fans of the San Francisco Forty-Niners and meet at game times in local sports bars to watch the game. They are probably providing ________ to each other.

social companionship

The two components of hope are willpower and waypower.

True