Exam One Management 345

When a person has learned a job too well and is bored with the day-to-day activities, which of these situations has occurred? a. A life plateau b. A content plateau c. A structural plateau d. A sabbatical plateau

A content plateau

Legally, an affirmative action program is required when: a. A firm has 25 or more employees b. A firm wants to expand its workforce c. A firm's union-management contract is being negotiated d. A firm has a federal contract exceeding $50,000

A firm has a federal contract exceeding $50,000

In which of the following ways are the labor force and its demographics expected to change? a. Minorities will make a smaller share of the U.S. labor force. b. The number of women joining the labor force is expected to increase. c. By 2050, the labor force participation rate will by only about 60 percent. d. Higher levels of educational attainment translate into higher median weekly earnings.

By 2050, the labor force participation rate will by only about 60 percent.

Employment discrimination is allowed in cases that are based on: a. Intentional adverse impact b. Employer preferences c. Bona fide occupational qualifications d. Reasonable accommodations on the part of the employer

Bona fide occupational qualifications

The employees at UniTel are enthusiastic and immersed in their work to such an extent that it clearly has improved the performance of the company. This situation is called: a. Dejobbing b. Job crafting c. Employee engagement d. Employee empowerment

Employee engagement

To make a job intrinsically motivating so that employees take pride in their work and want to do it is the goal of job... a. Enlargement b. Augmentation c. Enrichment d. Rotation

Enrichment

What part of Emery's job would require performing systematic, regular monitoring of major external forces that influence the organization? a. Demand forecasting b. Environmental scanning c. Exception reporting d. Influence analysis

Environmental scanning

If you are analyzing the elements in a work cycle that make up a particular job activity and would like to determine the time required to complete each element to see whether any can be modified to reduce the time needed to complete the full work cycle, you are involved in: a. Job analysis b. Industrial engineering c. Human engineering d. Job design

Industrial engineering

Which of the following techniques would an HR Manager most likely use in forecasting the organizations demand for labor? a. Markov analysis b. Skills inventory c. Management inventory d. Delphi technique

Markov analysis

Executives who coach, advise, and encourage individuals of a lesser rank are referred to as: a. Executive coaches b. Mentors c. HR recruiters d. Leaders

Mentors

In moving jobs from India to Mexico, which is closer to domestic markets in the United States, XLT Corporation employed which strategy? a. Nearshoring b. Outsourcing c. Homeshoring d. Furloughing

Nearshoring

The practice of hiring relatives is known as: a. Family-based hiring b. Inverted familiar diversification c. Re-recruiting d. Nepotism

Nepotism

Job sharing is especially suited to: a. Younger workers adept at working remotely b. People seeking flextime arrangements c. People who need full-time work to satisfy all of their obligations d. Older workers who wish to phase into retirement

Older workers who wish to phase into retirement

Hiring someone outside of the company to perform tasks that were formerly done internally is known as: a. Outplacement b. Contracting c. Outsourcing d. Employee Leasing

Outsourcing

Assigned to design a new product, three co-workers will take on this short-term assignment and disband once they achieve their goal. They are part of a: a. Self-directed team b. Project team c. Cross-functional team d. Employee rotation unit

Project team

Groups of workers most often affected by unfair employment practices are referred to as: a. Significant worker classes b. Privileged classes c. Protected classes d. Equal employment classes

Protected classes

Virtual Corporation wants to strengthen its on-campus recruiting relationships. Which of the following steps should it consider pursuing? a. Provide guest speakers for classes b. Invite students to job fairs in "vacation" locations c. Increase entry-level pay packages d. Make Ivy League schools a priority

Provide guest speakers for classes

In order to gather job analysis information, you might use which of the following methods: a. Dejobbing b. Applications c. Questionnaires d. Job sharing

Questionnaires

By keeping track of and maintaining relationships with former employees to see if they would be willing to return to the firm, organizations are engaging in: a. Nepotism b. Re-recruiting c. Realistic job preview d. Recruiting outsourcing

Re-recruiting

After filing a discrimination case against his employer, Brian was transferred to a less desirable job. The employer is engaging in: a. Affirmative action b. Retaliation c. Reverse discrimination d. Harassment

Retaliation

Job analysis is called the cornerstone of HRM because: a. The information obtained is proactive. b. It is the first job given to new HRM employees. c. The information it collects serves many HRM function. d. It is required by the law.

The information it collects serves many HRM function.

Reviewing HR initiatives to ensure they are in line with a company's strategy of being first to market is ensuring: a. Horizontal alignment b. Vertical alignment c. Lateral alignment d. Measurement alignment

Vertical alignment

What type of team links geographically dispersed team members via advanced computer and telecommunication technology? a. Content team b. Whole team c. Advanced team d. Virtual team

Virtual team

When employees can adjust their daily starting and quitting times, provided they work a certain number of hours per day or week, their work schedule is known as: a. A compressed workweek b. An enriched workweek c. A flextime arrangement d. An adaptable schedule

A flextime arrangement

Most job descriptions would not contain: a. The job title b. A job identification section c. A job duties section d. A job evaluation section

A job evaluation section

When HR Managers perform a job analysis, they conduct: a. A formal review of an employee's performance using the critical incident method. b. The ergonomic efforts of job design. c. A process of obtaining information about jobs by determining their duties, task, or activities. d. A process of employee empowerment.

A process of obtaining information about jobs by determining their duties, task, or activities.

The placement of an employee in another job at a higher level in the organization with an increase in pay and status is known as: a. Job enlargement b. A transfer c. A promotion d. Job rotation

A promotion

When Joe interviewed for a position at TruTech, the interviewer described the downsides to the job, including the need to work long hours on occasion and the stress that sometimes accompanies tight deadlines. The interviewer was using: a. Honesty recruiting b. A realistic job preview c. Balance recruiting d. A negative or positive job assessment

A realistic job preview

A graphical representation of all organizational jobs along with the numbers of employees currently occupying those jobs and their future employment requirements is called: a. A staffing table b. An organizational chart c. Skills inventory d. Career planning

A staffing table

Which of the following would be able to use the Equal Pay Act as a basis for a pay discrimination complaint against an employer? a. Someone over the age of 55 b. A woman c. A muslin d. Someone who is Hispanic

A woman

Drew's firm has been unable to execute effectively. Drew finds the source of the problem is that no one is held accountable for results. What section of the "4 As" framework is this flaw located? a. Alignment b. Agility c. Ability d. Architecture

Alignment

How many of the states in the U.S. maintain an employment agency that administers its unemployment program? a. A few b. About half c. The majority d. All states

All states

Forecasts indicate that the future U.S. workforce will exhibit: a. About the same demographic mix it does today. b. An increase in ethnic diversity. c. A decrease in ethnic diversity. d. A decrease in the number of older workers.

An increase in ethnic diversity.

Clare's firm has been unable to execute effectively, Clare found the primary reason is that the firm lacks streamlined processes. What section of the "4 As" framework is this flaw located? a. Alignment b. Agility c. Ability d. Architecture

Architecture

Realizing that the firm's employees are critical to its success, Kerry wants to examine their values, attitudes, beliefs and expectations. Kerry can do this by conducting a(n): a. Environmental scan b. Trend analysis c. Cultural audit d. Behavioral forecast

Cultural audit

As part of its initiative to streamline operations, XLT Corp. is planning to eliminate a number of jobs. Which strategy is XLT Corp. using? a. Downsizing b. Outsourcing c. Nearshoring d. Reengineering

Downsizing

A career plateau is a situation which: a. Economic conditions remove lateral transfer opportunities for employees b. Either organizational or personal reasons reduce the probability of moving up the career ladder c. Employees are given opportunities for lateral growth where advancement does not exist d. Employees observe their own work environment to better understand what they do

Either organizational or personal reasons reduce the probability of moving up the career ladder

LGBTQ individuals are protected from discrimination mainly through: a. Fair employment practice laws at the state or local level b. Federal Executive Order 11246 c. The Americans with Disabilities Act d. The Vocational Rehabilitation Act

Fair employment practice laws at the state or local level

Which of the following cohorts in the United States contains 75-80 million people, making it the largest generation? a. Baby Boomers b. Generation X c. Generation Y (Millennials) d. Generation Z

Generation Y (Millennials)

Reviewing HR practices to ensure they all focus on the same objects is which type of alignment? a. Measurement b. Capacity c. Horizontal d. Vertical

Horizontal

The two forms of sexual harassment that are illegal under Title VII are: a. Hostile environment and quip pro quo b. Intentional and unintentional c. Primary and secondary d. Environmental and behavioral

Hostile environment and quip pro quo

The knowledge, skills, and capabilities of individuals that have a tremendous impact on an organization's performance but do not show up directly on its balance sheet are known as: a. intellectual capital b. human capital c. core capital d. employee capital

Human Capital

Rio attends college and is part of a program that offers students an opportunity to learn the job and gain hands-on experience while they are still in college. This type of program is called a(n): a. Outplacement program b. Internship program c. Mentorship program d. Career management program

Internship program

The mission of a company: a. Is used for the systematic monitoring of its external opportunities. b. Is the basic purpose of the company. c. Is the strong enduring belief used by the company to make decisions. d. Provides a perspective on where the company is headed.

Is the basic purpose of the company.

What does a job description do? a. It groups together the related activities and duties of various jobs. b. It details the different duties and responsibilities performed by one employee. c. It states the knowledge, skills, and abilities required to perform the job. d. It provides the statement of task, duties, and responsibilities of the job.

It provides the statement of task, duties, and responsibilities of the job.

What happens when a company uses offshoring? a. It violates ethical business standards b. It sends current jobs to other countries c. It takes a necessary step in globalization d. It engages in employee leasing

It sends current jobs to other countries

Which section of a job description would you refer to in order to find out about the location of the job and reporting relationship involved? a. Job duties section b. Job identification section c. Job title d. Job specifications

Job identification section

TechServ recently started a program in which younger employees are paired up with older employees to teach the older employees about new technology and social media trends. This program is known as: a. Re-recruiting b. 360-degree mentoring c. Reverse mentoring d. Boomerang mentoring

Reverse mentoring

In order to proactively leverage diversity within the company, top management needs to do which of the following as a first step towards this goal? a. Ignore difference b. Understand difference c. See difference d. Value difference

See difference

What are the components of a SWOT analysis? a. Strategy, wealth, opportunity, technology b. Strategy, workers, outsourcing, target markets c. Strengths, weaknesses, opportunities, threats d. Stakeholders, working capital, other resources, tactics

Strengths, weaknesses, opportunities, threats

Because the company received numerous complaints regarding the functionality of one of the elements of a key product with serious ramifications on sales, the company assigned a group of employees to investigate the problem and find a resolution. The is group is a(n): a. Self-directed team b. Taskforce team c. Cross-functional team d. Project team

Taskforce team

A factor that appears to have influenced the growth of Equal Employment Opportunity legislation is: a. The changing attitudes of society at large. b. The post-war baby boom. c. A shortage of qualified labor. d. An influx of illegal immigrants.

The changing attitudes of society at large.

Use of the internet for recruiting is: a. Popular with job seekers but not recruiters b. Popular with recruiters but not job seekers c. Cheaper and easier but less effective than other methods d. The most commonly used search tactic by job seekers and recruiters

The most commonly used search tactic by job seekers and recruiters

In order for an employment selection instrument to have validity, it must satisfy which of the following requirements: a. The selection instrument bears a direct relationship to success on the job. b. It eliminates adverse impact. c. It identifies any tendencies toward discrimination on the part of the employee. d. It was designed exclusively for the employer using it.

The selection instrument bears a direct relationship to success on the job.

Which statement describes the four-fifths rule? a. Under the Immigration Reform and Control Act, this rule quantifies the number of immigrants an employer may have. b. As a rule of thumb, it indicates the lower level of company performance experience by employers that allow sexual orientation discrimination. c. Employers use it to identify protected class employees who receive unequal treatment. d. This rule of thumb identifies selection practices that favor a disproportionate number of nonprotected class members.

This rule of thumb identifies selection practices that favor a disproportionate number of nonprotected class members.

Why would a company want to provide applicants with a balanced, honest, and realistic portrayal of a job position? a. To discourage candidates b. To increase recruitment costs c. To prevent negative postings on social media d. To reduce turnover

To reduce turnover

Addison wants to use a quantitative approach to forecast demand for employees. Which method best meets this goal? a. Trend analysis b. Delphi technique c. Soliciting expert opinions d. Management forecasts

Trend analysis

Gene uses HR data such as demographic information, performance ratings, and employee surveys to try to predict which employees are most likely to quit. Gene is making use of: a. big (HR) data b. workforce (HR) analytics c. HR data crunching d. HRIS analysis

Workforce (HR) analytics