final 2

Which stage of implementing empowerment primarily includes an organization evaluating its current business processes and strategies for success and weighing the current situation against preferred goals? maturation preparation investigation implementation

investigation

The managers at Perfect Finish Furniture House give autonomy to their subordinates to design furniture. The employees can decide on the type and design of furniture based on the sales report from showrooms and display centers. They are also provided training for other associated activities such as the operation of rigging hardware and cranes. Which of the following types of empowerment is most likely exemplified in this scenario? the production line approach suggestion involvement the command-and-control approach job involvement

job involvement

When managers have coercive power, their subordinates comply with their orders primarily because the subordinates respect the managers' knowledge and skills. want to emulate what the managers represent. like the qualities of the managers. want to avoid punishment.

want to avoid punishment.

Which of the following is true of delegation? Delegation involves "dumping" as it provides variety. Delegation has an adverse effect on the delegatees' level of job satisfaction. Communication and delegation are closely associated. One-way communication is essential throughout the entire delegation process.

Communication and delegation are closely associated.

In the context of developing an appropriate mindset for networking, which of the following questions is most likely to be asked by "other-oriented" networkers when they approach a room full of people? Who might be able to give me a job lead? What can I get them to buy? Who can I sell? How can I help you?

How can I help you?

In the context of kinds of networkers, identify a question that "self-oriented" networkers will most probably ask when they approach a group of people. Who in this room could use my help? How can I have them contact you? How do I convince them they need me or what I offer? Who can I introduce to whom present around me?

How do I convince them they need me or what I offer?

In the context of the changing nature of mentoring, which of the following is true of peer mentoring? It is a formal relationship that makes proteges excessively nervous. It tends to provide greater levels of instrumental support than psychosocial support. It mandates that mentors learn from their younger colleagues to become technologically savvy. It is a relationship between members of a group who are at equal levels.

It is a relationship between members of a group who are at equal levels.

In the context of strategic actions for politicking, which of the following statements is true of bridging? It refers to gaining support by listening and by building relationships. It refers to being interesting and being interested in others' goals, ideas, and perspectives. It refers to presenting one's ideas in a straightforward and professional manner. It refers to assessing one's needs to fit with the needs of others.

It refers to gaining support by listening and by building relationships.

Liam is meeting a business client for the first time. He wants to create a positive impression of himself on the client. Which of the following will be an effective practice in managing the client's impression of Liam? Liam should arrive late to give the impression that he is busy. Liam should use humor as a lead-in to substance. Liam should use flattery throughout the conversation without being genuine. Liam should give the impression that he is unapproachable.

Liam should use humor as a lead-in to substance.

Javier gives Stewart feedback about his poor performance in his previous project. Javier moralizes and lectures Stewart and gives judgmental feedback. He also records the feedback for future reference. At the end, Javier directs Stewart to adopt a certain course of action. In this scenario, which of the following is a potential problem with Javier's feedback? The feedback is prescriptive. The feedback is specific. The feedback is descriptive. The feedback is nonpersonal.

The feedback is prescriptive.

Identify a true statement about good coaches. They believe in blaming the person rather than the process. They encourage personal conflicts to promote creativity. They attend to both personnel and organizational needs. They focus on the personality of the people involved.

They attend to both personnel and organizational needs.

An effective feedback is one which is personal. prescriptive. documentable. nondescriptive.

documentable.

Modifying Maslow's hierarchy of needs theory, Clayton Alderfer tried to simplify the needs into three categories, namely, existence, social, and esteem. safety, relatedness, and esteem. social, safety, and growth. existence, relatedness, and growth.

existence, relatedness, and growth.

Gerald was attending a job interview. He wanted to ensure that the employer's perception about him was positive. So, he went to the interview dressed in his best business formals and made sure he gave the interviewer a firm handshake. This method of trying to influence a person's perception about us is known as perceptual mapping. impression management. information management. perceptual selectivity.

impression management

Identify one of the key things to do after a networking meeting. being visible, not pushy setting specific networking goals jotting down a few notes on the back of the concerned person's business card allotting time in your weekly or monthly planner for networking activities

jotting down a few notes on the back of the concerned person's business card

Jack is a supervisor in the manufacturing department of a textile company. His subordinates comply with his orders solely because of his position and established authority in the organization. He can influence his team members to do only the bare minimum when it comes to meeting deadlines and maintaining their work quality and productivity. Which of the following power bases does this scenario best illustrate? reward power legitimate power expert power informal power

legitimate power

The notion that most of us can find a connection to anyone else in the world through six levels of contacts is referred to as the personal network. primary network. intimate network. secondary network.

secondary network.

In ________ involvement, an organization makes a small shift from the production line or control model, and employees are encouraged to contribute ideas. job suggestion high process

suggestion

At Orbit Tours Inc., the customer service team evaluates its progress by tracking the ratings given by customers in customer satisfaction surveys. The source of such feedback is said to be self. the task itself. the organization itself. the stakeholders.

the task itself.

Which of the following best describes constructive feedback? subjective, personal, and a general solution supportive, untimely, and critical appreciation clear, biased, and has no reference to improvement truthful, fair, and not given as a personal attack

truthful, fair, and not given as a personal attack