Fitness management test 1 usi
Trait Leadership
leaders are born, not made; drive, desire to lead, honest, knowledge of business
ACE model
Alignment, Capability, Engagement
SMART goals
Specific, Measurable, Attainable, Realistic, Timely
Corporate-Based
Combat healthcare costs, wellness model
Steps to creating internal training programs
Committing to a need analysis, choosing topics for training, picking a strategy, delivering material, creating accountability
Compensation and Management suggestions
Competitive pay, employees are income producing, Balance payroll costs with productivity, manage payroll costs, payroll costs=investment
Termination Guidelines
Less than 10 min, Speak calm, Accept responsibility, be respectful but be stern, willing to listen, provide paperwork, document the meeting
Strategic Plans
Look 3-5 years in the future and are made up of daily, weekly, and monthly goals
Strategic Plan Elements
Organization, Assessment, Strategy Formulation, Strategy Execution, Evaluation
Selecting Candidates
Review Apps, Phone Screening, In-Person Interview, Background Check, Comparison of Candidates, Job offer
Forms of Compensation
Salaries, Overtime pay, Commissions, Bonuses, Payed off days, Health Benefits
Three management theory
Scientific, HR, Process or administrative
Leadership theory
Trait and behavioral
HR management
Valued employee=productive employee
Qualitative
Data in the form of words, brand awareness
Scientific management
Defines relationship performance, incentive pay over annual
Situational Leadership
Fielders contingency model, dependent on style; path goal model, work will equal success for a follower
Process Management
Five processes and managers assume roles : interpersonal informational and decisional
For-Profit
Focus on membership, retention, revenue
Behavioral leadership
Focused on action, job or employee centered
Types of Health and Fitness Orgs.
For-Profit, Not-For-Profit, Hospital-Based, Corporate-Based
Quantitative methods
Form of numbers and Primary and secondary data
Employee grouping
Full-Time salary, Full-Time hourly, Part-Time hourly, Independent Contractors
Developing Compensation Program
Identify needs, develop goals, construct program, test program, implement program, review and revise program
Characteristics of leaders
Inspire trust, communicate goals of org., seek mentors, nose for talent, assess talent, understand everyone's different, encourage feedback, understand importance of systems, provide expectations
Hospital-Based
Integrate healthcare prevention, rehab
Manager and leader differences
Manager looks inward, leader looks outward
Termination preparation
Meeting with employee, have a statement explaining why, have a witness, in a private space, schedule when employees can leave abruptly
Total Quality Management (TQM)
Observing and measuring everything occurring within the organization
5 processes
Planning, organizing, staffing, directing, controlling and evaluating
Job description elements
Qualifications, Wages, Expectations, Advancement, Physical Requirements
Not-For-Profit
Tax exempt status, focus on health, childcare, education, arts, camps
Recruiting Selection Step1
Technical Skill, Recruitment Budget, Urgency, Geography, Compensation
