Foundations of Project Management

e. a, b

Which of the following statements is true of the change management process? Select all that apply. a. It requires effective communication from the project manager. b. It includes the successful delivery and adoption of a completed project. c. It is the sole responsibility of the project manager. d. It follows Waterfall methodology principles. e. a, b

Six Sigma

Which project methodology involves reducing variations by ensuring that quality processes are followed every time? Scrum Waterfall Six Sigma Agile

Change management

Which term refers to the delivery of a completed project and its successful adoption by an organization? Change governance Project governance Project management Change management

Risks

While planning the project, a project manager considers possible delays, budget changes, and legal issues. What are they trying to reduce by considering these things? Resources Deliverables Plans Risks

Portfolio manager

You have successfully implemented programs as a program manager and feel you are ready for a step up in responsibility. Which of the following positions would you be a good fit for? Portfolio manager Project manager Project administrator Project controller

Closing

A project manager completes a report to communicate final results with the project's stakeholders. At what stage of the project would this event take place? Planning Initiation Closing Execution

Initiate the project

A project manager defines the project goals and identifies a budget. What phase of the project life cycle are they implementing? Execute and complete tasks Close the project Initiate the project Improve and control

Assess external constraints

A project manager forgets to assess how national holidays and team member vacations will affect the project's completion date. Now, because of team member time off, the project delivery will be two weeks late. What flexible planning strategy could the project manager have used to avoid the delay? Escalate to stakeholders Assess external constraints Enable decision-making Use collaboration tools

Agile methodology

A project manager starts a project to build a new website. The team will launch the new homepage first and then update the remaining pages. What project management methodology should the project manager use? Analyze methodology Agile methodology Waterfall methodology Lean Six Sigma Methodology

Execute the project

What phase of the project management life cycle involves keeping the team motivated and ensuring they complete tasks on time? Close the project Execute the project Plan the project Initiate the project

e. a, c, d

What tools can a project manager incorporate to assist in project adoption? Select all that apply. a. Feedback mechanisms, such as surveys, to capture stakeholder input b. Reporting charts to show the relationships among people and groups within the organization c. Culture mapping to illustrate how the company's values, norms, and employees behavior may be affected by the project d. Flowcharts to illustrate the project's development process e. a, c, d

It can help you form respectful relationships.

When working in different geographies, why is awareness of established customs important for understanding organizational culture? It can help you feel more comfortable. It can help you form respectful relationships. It can lead to product innovation. It will impress your superiors.

Because project management skills learned in one industry can be applied to other industries.

You just finished a successful internship as a project support specialist at a large banking firm and are looking for a full-time project management job. The best project manager position listed near you is for an IT project manager. Why might you be a good candidate for this job? Because project management skills learned in one industry can be applied to other industries. Only people with IT experience can manage banking projects. Because most IT projects are related to banking. Because banks use information technologies.

Provide data and feedback about how customers interact with the product.

You're a project manager on a team that is improving a product. How can you enable your teammates to make decisions? Limit communication with stakeholders to avoid their input until product launch. Provide data and feedback about how customers interact with the product. Keep the task schedule vague and allow flexibility on deadlines. Require teammates to include stakeholders during brainstorming sessions.

A company's shared values, mission, and history

Define organizational culture. A company's schedule and plans A company's income and expenses A company's shared values, mission, and history A company's structure, hierarchy, and goals

Entry-level project management

As a Junior Project Manager, a person performs all aspects of being a project manager alongside a more experienced professional. Which project management job category best describes this Junior Project Manager role? Scrum master Traditional project management Entry-level project management Operational management

e. c, d

As a project manager building a relationship with your customer, which of the following questions will help you focus on the customer? Select all that apply. a. How much are you willing to spend on this project? b. How long have you been in business? c. How is the problem impacting your organization? d. What is the problem you would like us to help solve? e. c, d

Planning and organizing

As a project manager for a large school district, you are implementing a new telehealth technology that allows students to have virtual health checkups without having to miss school. To start, you organize training sessions for faculty to get them better acquainted with the technology, policies, and procedures for using the new telehealth option. What common project management responsibility is this an example of? Managing company operations Planning and organizing Managing tasks Controlling costs

Provide support for the team as they try new approaches to find solutions.

As a project manager impacting an organization, you want to break down barriers to help your team succeed. Which of the following would a project manager do to break down barriers? Keep the project within the budget approved by leadership. Write clear goals for the project in the project's documentation. Encourage stakeholders to provide feedback on new product features. Provide support for the team as they try new approaches to find solutions.

e. b, d

As a project manager impacting an organization, you want to effectively manage the project. Which of the following would a project manager do to effectively manage the project? Select all that apply. a. Change the project end goal to meet the needs of project tasks. b. Frequently communicate the larger project goal to the team. Correct c. Check in with the team as little as possible to increase productivity. d. Understand the impact of each process within the project. e. b, d

Planning for risks and challenges

As a project manager on a construction project, you learn that labor negotiations at one of your supplier's factories could temporarily interrupt future delivery of materials to your project. To minimize the impact of this circumstance, you order extra materials now, to carry your project through any future interruptions. Which flexible planning strategy did you use to deal with this situation? Assessing external constraints Enabling decision-making Planning for risks and challenges Calculating "float" in your schedule.

Choose the best project management methodology for your team and ensure they adhere to it throughout the project.

As a project manager on a product team, which of the following activities would be the best way to help teammates adopt the right workflows and project management styles? Choose the best project management methodology for your team and ensure they adhere to it throughout the project. Collaborate with other teams at the organization. Establish "escalation paths." Give teammates ownership over specific pieces of the project and manage the tasks, not the person.

Collaborate with other teams at the organization.

As a project manager on a product team, your stakeholders ask you to help the marketing team come up with a strategy to attract customers. What project management responsibility does this represent? Ensure that issues and risks are tracked and visible. Hold all team members accountable for their assigned tasks. Collaborate with other teams at the organization. Help teammates adopt the right workflows and project management styles.

To make sure project outcomes bring value to the company

As a project manager your day-to-day responsibilities involve planning and organizing, managing tasks, budgeting, and controlling costs. In broadest terms, what is the purpose behind these responsibilities? To be as innovative as possible To make sure project outcomes bring value to the company To create something from nothing, working from the ground up To complete as many projects as possible

Resource availability

As a project manager, you believe limited access to the necessary people and equipment could cause the project to go past deadline. Which organizational topic could you discuss with your key stakeholder to get the project back on track? Stakeholder availability Meeting availability Report availability Resource availability

Empowering your team

As a project manager, you give your team members opportunities to work directly with stakeholders and their teams. In doing this, you are utilizing interpersonal skills to fulfill what responsibility? Controlling change Empowering your team Communicating status and concerns Teaching and mentoring

Execute the project

As a project manager, you have gotten approval from your leadership team and planned the project from start to finish. What is the next step in the project phase? Close the project Initiate the project Make a plan Execute the project

Managing tasks

As a project manager, you keep track of project activities so that you can demonstrate progress to your stakeholders. Which project management responsibility does this represent? Managing tasks Utilizing productivity tools Managing the budget Removing unforeseen barriers

Be proactive

As a project manager, you want to integrate change management into your project. You do this by ensuring stakeholders are aware of the upcoming changes. You introduce the deliverable to stakeholders by hosting a demonstration and a question and answer forum. These actions represent which change management best practice? Be proactive Use tools Practice empathy Follow a consistent process

Attend local or online networking events

As someone seeking a project management role, you occasionally meet people in a professional setting to share knowledge and create new business connections. This is an example of what strategy to get a job? Join LinkedIn Update resume Attend local or online networking events Get an internship

Creating project plans

As you begin setting up your own event management company, you have a kickoff meeting to gather requirements from project teammates for how to keep everyone on pace and aligned. What common project management responsibility is this an example of? Creating project plans Managing tasks Managing budgets Controlling costs

e. a, c, d

As you search for project management roles, you find a job listing for an "HR Program Coordinator" with a list of desired qualifications. Which of the following desired qualifications tell you that this job is a project management opportunity? Select all that apply. a. Excellent time management, prioritization, and organizational skills b. Willing to work remotely c. Excellent communication skills d. Demonstrated ability to lead others e. a, c, d

They understand how to execute an effort on schedule and on budget.

As you search for project management roles, you may see a variety of industry-specific positions with titles like "engineering project manager" or "construction project manager." Why is it possible for a project manager to move between industries? They are willing to change roles. They understand how to execute an effort on schedule and on budget. They are willing to take a lower-level project management role. They have industry-specific expertise.

A project management methodology is a set of guiding principles and processes for owning a project through its life cycle.

Choose the best definition for a project management methodology. A project management methodology is a set of guiding principles and processes for owning a project through its life cycle. A project management methodology is a set of guiding laws and measures for owning a project through its life cycle. A project management methodology is a set of guiding tasks and measurements for owning a project through its life cycle. A project management methodology is a set of guiding ethical values for operating a project through its life cycle.

project

Fill in the blank: A _____ has a clear outcome and a clearly defined start and end date. communication program project task

change agent

Fill in the blank: A project manager becomes a _____ at a company—someone who helps an organization transform by focusing on organizational effectiveness. competitor change agent contrarian traditionalist

contract

Fill in the blank: A/An _____ allows you to work for a company on a project-by-project basis but not as a full-time employee. contract mentor internship salary

helps ensure that a project delivers the expected outcomes on time and within budget

Fill in the blank: Project management is valuable to businesses because it _____. helps ensure that a project centralizes communication—both in real time and all at once helps ensure that a project delivers the expected outcomes on time and within budget helps ensure that a project delivers goods or services that meet the customer's needs helps ensure that a project sticks to long-term and short-term deadlines

many and varied

Fill in the blank: There are _____ job titles a project manager can have. very specific only a few many and varied a decreasing number of

Corporate governance

Fill in the blank: _____ is the framework by which an organization achieves its goals and objectives. Corporate governance Corporate vision Project governance Organizational structure

Project governance

Fill in the blank: _____ is the framework for how project decisions are made. Corporate governance Corporate vision Organizational structure Project governance

Mentoring

Fill in the blank: _____ is when a project manager supports each individual on their team to meet expectations and exceed their own sense of personal potential. Mentoring Communicating Planning Promoting

It affects the project manager's authority and the availability of resources.

How does a company's organizational structure impact project management? It affects the success of change management and the availability of resources. It affects the project's success rate and a team's ability to improve. It affects the project manager's authority and the availability of resources. It affects the project manager's authority and the success of change management.

No. Project managers should vary tools, techniques, and methodologies throughout a project—this is key to supporting and adapting to a changing project plan.

Project managers need to meet each project's requirements and achieve the desired outcome. To do this, should project managers use the same tools, techniques, and methodologies every day on their projects? Yes. Project managers should use the same tools, techniques, and methodologies every day—this consistency is key to achieving an optimal outcome. No. Project managers should vary tools, techniques, and methodologies throughout a project—this is key to supporting and adapting to a changing project plan. Maybe. Project managers should adopt whatever tools, techniques, and methodologies that a specific company prefers—this keeps senior management happy.

Delegation

Suppose that as a project manager, you assign tasks to the team members who can best complete them. What project management value does this represent? Delegation Effective communication Prioritization Optimism

Effective communication

Suppose that as a project manager, you provide detailed plans and frequent project updates to both the team and stakeholders. What project management value does this represent? Effective communication Prioritization Optimism Delegation

Negotiation

Suppose that unless a teammate receives additional resources, they are going to complete an activity past a deadline. You know that the stakeholders are reluctant to provide additional resources. Which interpersonal skill can you use to strike a middle ground between both the teammate's and stakeholders' needs? Positive attitude Conflict mediation Understanding motivations Negotiation

Define, measure, analyze, improve, control

The Lean Six Sigma approach includes which of the following phases? Impact, measure, define, control, analyze Define, measure, analyze, improve, control Measure, define, apply, improve, control Connect, control, impact, apply, analyze

Ensure team members understand the team's objectives and their individual tasks

To be an effective project manager, what important actions/steps should you take? Confirm team members handle the documentation and organization necessary to finish the project Ensure team members understand the team's objectives and their individual tasks Limit communication between team members so they can complete their work Gain mastery over every detail of a project at all times

Conflict mediation

Two of your team members cannot agree on who should have to work an extra shift, on the weekend, to complete a task that they share responsibility for. You call a meeting with them to determine if a solution can be agreed upon. Which interpersonal skill are you using? Negotiation Understanding motivations Positive attitude Conflict mediation

e. a, d

What can a project manager do to manage changes effectively and encourage project adoption? Select all that apply. a. Create a sense of ownership and urgency around the project b. Encourage supervisors to use their authority to force employee adoption c. Avoid having team members as advocates because they may be too enthusiastic about the project d. Communicate clearly by being transparent and upfront with their ideas e. a, d

Recording milestones and documenting when tasks are completed

What is an example of measuring progress for a cross-functional team? Setting up effective tools so the team can easily work together Recording milestones and documenting when tasks are completed Defining key items and encouraging team members to ask questions Learning what makes team members feel supported and giving positive feedback

Agile takes a flexible approach, letting teams make adjustments as they go.

What is the main advantage of the Agile approach over the Waterfall methodology? Agile takes a flexible approach, letting teams make adjustments as they go. Agile allows the project manager to make centralized decisions and assign tasks. Agile focuses on reducing waste within an operation. Agile has clearly defined expectations and helps teams avoid expensive changes to a project once it has started.

It involves reporting to stakeholders across teams in addition to direct managers.

Which answer best describes a Matrix organizational structure? It includes an internal group that defines and maintains project management standards across the organization. It follows a traditional, top-down reporting structure with a clear chain of command. It has a linear reporting, which is similar to the structure of a military branch. It involves reporting to stakeholders across teams in addition to direct managers.

Strategic planning and governance

Which main function of a PMO involves defining project criteria, selecting projects according to the organization's business goals, and then providing a business case for those projects to management? Resource management Budget allocation Common project culture Strategic planning and governance

e. b, c

Which of the following are part of organizational structure? Select all that apply. a. How members of an organization are compensated b. How job tasks are divided and coordinated c. How the different members of an organization relate to one another d. How the organization reports its earnings e. b, c

Time savings

Which of the following are typical benefits of good project management? Time savings Increased sales Increased hiring Less work

e. b, c, d

Which of the following are ways that organizational structure determines your role as a project manager? Select all that apply. a. Organizational structure determines your career growth b. Organizational structure determines how frequently to communicate c. Organizational structure determines who you should communicate with d. Organizational structure determines where you fit in e. b, c, d

HR adopts the new onboarding process that your project team was tasked to develop.

Which of the following best describes an example of successful change management? Your company is restructuring and you have been chosen to manage a key project. Your team is selected to implement a key project for your company's Office of Procurement. Your team develops software that meets the success criteria presented to you by your company's CFO. HR adopts the new onboarding process that your project team was tasked to develop.

Project management roles are designed to adapt to changes and handle new processes as they come up.

Which of the following best describes why there is increasing demand for project management roles in today's job market? Project management roles are designed to adapt to changes and handle new processes as they come up. Project management isn't adequately compensated when compared to similar roles. Project management is a relatively new job title. There's significant turnover in the project management field.

e. a, b, d

Which of the following explains how a project manager best accomplishes their responsibilities? Select all that apply. a. Helps the team get what they need to keep the project going b. Knows what the project team needs to accomplish and when c. Lowers the budget after the project begins d. Communicates key project milestones to stay on task e. a, b, d

e. b, c

Which of the following questions can help project managers learn about a company's organizational culture? Select all that apply. a. What is the benchmark salary for people performing this project role? b. What kinds of rituals are in place when someone new comes to the office? c. How are decisions made, majority vote or top down approvals? d. What kind of benefits do employees receive? e. b, c

Project Management Office (PMO)

Which of the following refers to an internal group that defines and maintains project standards across the organization? Project Planning Office (PPO) Classic organizational structure Matrix organizational structure Project Management Office (PMO)

Steering committee

Which of the following refers to the council that helps project managers make and approve strategic decisions that affect both the company and the project? Chief Executive Officer Office of legal affairs Stakeholder Steering committee

Have a meeting with stakeholders to make them aware of the product problem.

You're a project manager on a team that is improving a product. When inspecting the project, you discover a defect. What action can you take that will simultaneously communicate and escalate the newly-found problem? Have a meeting with stakeholders to make them aware of the product problem. Implement more functional tools so the issue doesn't occur again. Track daily product improvement tasks of team members in a spreadsheet. Ask team members about how customers interact with the product.

Having a clearly defined beginning and an end

You've been asked to lead a team implementing a new production technique in one of your company's factories. The implementation process starts next Monday and the company would like you to complete it within two weeks. The two week window in this scenario is an example of what defining characteristic of projects? Having a clearly defined beginning and an end Representing a unique endeavor Having a project plan Representing a project milestone

Program management

Your colleague is managing three different projects that involve implementing a new set of processes in your company's HR department. Which of the following best describes your colleague's role at your company? Project management Portfolio management Program management HR management